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    Sundance Record Lagoon

    4.7 (3 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 3 months ago

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    2 years ago

    Sundance been in my city since day one and still here doing awesome work just like the staff and the vibes are always good

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    4 years ago

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    3 years ago

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    Waterloo Records & Video

    Waterloo Records & Video

    4.2
    (394 reviews)
    29.3 mi
    $$

    Waterloo has been our fav since their previous location! it's always been a safe space that makes…read moreeveryone feel welcome over many shared interests. today, June was so friendly - they even took the time to recommended new music. we love Waterloo and will continue to be some of their biggest fans!!

    After living in Austin for 26 years I am so surprised I have not reviewed the business until now…read morebut better late than never, right?! Oh, Waterloo - I have loved you since you were down the street across from Whole Foods, throwing all the great free SXSW parking lot parties, and having the most intimate and memorable in-store shows I was lucky to be a part of that included Alejandro Escobedo, Spoon, Frank Black, Brandi Carlisle, and so many others for so many years. But look at you now - all grown up, down the street, upgraded with more space and a larger beautiful in-store stage, and with the same level of service and friendly staff you have always had. I love the new pad and of course, the plentiful parking spots. Waterloo is the best record store, in town, with the most varied selection. If they do not have a record in-store they are down to order it for you and it usually doesn't take more than a couple of days. I have ordered new and obscure vinyl titles from Waterloo and they are always prompt and ready to find and get what I need in my hands. I appreciate this because sometimes I want to get a specific artist or album on vinyl and Waterloo makes it so so easy and welcoming to do that with them. I come here at least 5+ times a year especially around upcoming birthdays and holiday where I want to find a unique gift or album for my friends or family. My father especially loves all of the unique and music-related t-shirts I get from here that I gift him. He has quite a collection now and I am proud to say all of his music (old and new) tees he has are from me purchasing from Waterloo. Check out what they have in stock (near the back/stage area). You will find something for you and then some. Don't ever change or go no where, Waterloo. You are a staple to this city and to my routine and vinyl-buying needs. Congratulations on the new space!

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    You come for the stacks and rows of fine music
    You come for the stacks and rows of fine music
    Waterloo Records & Video
    Waterloo Records & Video

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    2.3
    (3 reviews)
    49.5 mi
    $$

    Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

    Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.

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    Sundance Record Lagoon - musicvideo - Updated August 2026

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