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    Suncrest Hospice

    5.0 (2 reviews)
    Open Open 24 hours

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    3 months ago

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    1 year ago

    Amazing staff and the care they deliver is the highest quality one can expect for end-of-life care. Thank you!

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    A Place at Home

    A Place at Home

    (3 reviews)

    West Omaha

    My Father-in-law was in hospice care, and we needed additional home care recently. I worked with…read morethe staff at A Place at Home, and they were fantastic. They were professional, and very understanding. We contacted them on very short notice, and they were able to provide us with the care we requested within 8 hours!! Amazing. The entire staff understands the stress that their customers are experiencing, and do everything possible to assist. We worked specifically with two wonderful caregivers...Sandy and Shawnta. They were both amazing. They made my Father-in-law feel special in the last few days of his life. They also were so very kind to my Mother-in-law, my wife, my Brother-in-law and to me. They truly understand that much of their care is actually for the rest of the family and not just the patient. Sandy and Shawnta should feel very good about themselves as they provided a service to this family that can't be calculated. I can't say enough good things about A Place at Home, and would certainly call on them for any future needs.

    My family is very thankful to have A Place at Home and their skilled caregivers looking after my…read moreparents. Every caregiver and staff member that we've had the pleasure of working with has been friendly, honest, kind, and nurturing. The services that A Place at Home provides have allowed my parents to stay in their home for much longer than they could have otherwise and we're all so grateful for their help!

    Hillcrest Country Estates - Occupational therapy

    Hillcrest Country Estates

    (6 reviews)

    I believe the Nurses and CNA's really care about the residents and want to do a good job but the…read moremanagement of this place totally needs an overhaul! They are always in combat mode. If you ever have any concerns about your loved one, be prepared for no communication and rudeness from management, as if it's your loved one's fault! Find somewhere else where management truly supports the people who will be caring for your loved one.

    The last review I provided was a Five Start for the care my wife received at Cottage 72 during her…read morefinal seven months of her life. Those folks were, and I assume, still are the cream of the crop for care giving. However, this review is about the Independent Living communications! On Saturday August 15, 2020 my air conditioner failed at 8:00 p.m. I called the Concierge. I was expecting it would be Sunday before anyone came to look and/or repair the A/C this this was a weekend and not a normal workday. Within 15 minutes the Concierge had contacted the Director of Environmental Services and informed me the Contractor for A/C would be arriving within the hour. By 9:00 p.m. the Contractor was at my door. At 10:00 p.m or two hours after the first phone call to the Concierge, the A/C was working. On Monday morning I was able to personally thank the Director of Environment Services and passed a well done to the Concierge. This is normal for Environmental Services! Advance the clock until today, August 18 at 3:15 p.m. the A/C failed again. I walked to the Concierge to report the outage and explained what had happened on Saturday night. I did mention the Concierge Saturday night did call the Director of Environment Services. This being a normal work day and during normal work day I did ask him to put in a work order which is normal procedure. At 6:45 p.m. once my unit hit 80 degrees, I walked to the same Concierge and asked what the Director of Environmental Service said. I was told he, the Concierge had not called him since the Director reads all work order prior to leaving. I asked the Concierge if he planned to call the Director. No, he will read the work order. It is now 7:50 p.m. and 81 degrees. It would appear the Concierge was not able to follow up on my request. Very disappointed. This is not normal customer service from the Hillcrest Grand Lodge Independent Living; however is becoming a pattern for this Concierge. I do still think the Grand Lodge is a wonderful place; however, it might be helpful if key meet and greet persons are trained to a "standardization" level.

    Suncrest Hospice - hospice - Updated May 2026

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