I am deeply disappointed by the lack of ethical process and safeguards in the care of my father…read moreduring a life-and-death decision. Life-prolonging treatments were stopped and my father was placed on comfort-only care without a documented decision-making capacity evaluation, without documentation of his expressed wishes, and without an ethics consult, despite clear family disagreement. Critical decisions were made based solely on direction from his spouse (POA), even though no physician had formally documented that my father was incompetent to participate in his own care. At no point was there a structured attempt to ensure that this decision aligned with my father's wishes at the time, nor was there a neutral ethics review to guide the team through an extremely complex and emotionally charged situation. Instead, sedation was increased, antibiotics and fluids were stopped, and the course toward death was allowed to proceed without adequate procedural safeguards. This experience left our family feeling that the process prioritized expediency and avoidance of conflict over ethical diligence, transparency, and patient autonomy. Regardless of outcome, families deserve confidence that every appropriate step was taken to ensure decisions are made with, not merely for, the patient. I hope this facility reviews its end-of-life protocols to ensure that future families are not left questioning whether proper ethical standards were followed at the most critical moment of their loved one's life.

The CHI Bergan hospital had many great staff members we worked with, but noticed as a whole, they…read moresometimes prioritize patient discharge over their well-being. My mother broke her femur in a fall at her assisted living facility. The doctors and surgical team were awesome, but she was abruptly informed of her discharge shortly after the operation. I left to get her clothes, but when I returned, she was on the stretcher in her hospital gown with her rear end exposed, which was disrespectful to her. The discharging physician also prescribed TYLENOL for pain relief for her still technically broken femur that had just undergone an intense surgery. This drugstore medication seemed inappropriate and raised concerns about staff training and awareness of levels of necessary care. Bergan Hospital has positive qualities, but some staff definitely need better training to ensure proper patient care and dignity.

I highly doubt you want to read a full report of my time at UNMC. Been going for almost 3 years now…read morebecause of liver & kidney disease. I also had a horrible stomach infection treated there. I think I've spent 4months or so total time admitted to the place. Maybe more. 99% of the time I get spectacular service and treatment from amazing doctors. Have only had 1 absolute terrible experience with the ultra sound department. That catastrophe alone is why I took a star away. Several cafes, gift shops, cafeterias, and little bodega-type shops are around the entire hospital. Free valet parking. Amazing people. Beautiful artwork and one beyond-awesome garden area full of blown glass art. Going to the hospital to see that area is worth a trip, even if you don't 'need' to be in the hospital. I live in South Sioux City, NE; two hours away. And I have incredibly easy access to health care in my town and Sioux City, IA. But, I come down to Omaha for my major health needs. That's how good this place is. I'm thankful for the doctors here that literally have saved my life. More than once.

Worst hospital and billing ever.they overkill for services and billing will not give a response on…read morewhy. There letters have no Explanation. And they wont get back to you.

My wife spent the last 3 days getting cardiac care at Methodist. First there is clearly enough…read morestaff. Secondly I have never met a more caring group of Nurses and others. I worked in the med field for 42 years. It is pretty clear to me that the Admin at this hospital has a real focus on Care on not just on budget. I always felt looped into my wife's care. In our two visits to the Cath Lab both were positive experiences. Dr's Parekh and Thibideau were outstanding. I know good care and this visit gave it at every level. I made an informed decision to take my wife to Methodist Omaha and was not disappointed. I highly recommend this provider institution.

Patient Care is top notch but Wasteful billing practices are outrageous. They send multiple bills…read morefrom different divisions on different statements that are by the way due upon receipt, but generated and received on different dates, for the same account and from different mailing PO Boxes but same Account and remit to a shared third PO Box. Customer service can not give you an actual physical and say that all correspondence must go to the same PO Box 2356. The main hospital address is 8303 Dodge Street Omaha, NE 68114-4199 but they will tell you that written communications can't be sent anywhere except the Remittance PO Box. That is hard to believe and is a prime example of waste by duplicating administrative staff as well as making patients write multiple checks for the same account, which by the way they will call you about mentioning the total due for all of the different invoices making it difficult to trust if they are legitimate or just another scam. Until you have a chance to find all the related separate bills arriving days apart. Telling us to sign up on bestcare.org is also a red flag since 3 out of 4 other medical sites / apps we have been tricked into signing up for locally have sent us notifications in 2024 and 2025 that their data systems had been hacked and our personal information had been stolen. This co-dependance on third party billing and data aps is dangerous. Great Experiences with Methodist in the past are being overshadowed by wasteful and likely intentionally divisive billing practices and third party codependency. Shame on administration for buying into the distract and deceptive business models of corporate medicine!

Morgan Robert's in women's health was absolutely amazing. Her vibe was amazing Ava she was very…read morehelpful and understanding. Along with the nurse in there. I'll definitely be recommending!

My PCP Dr. Jeffrey is amazing! Pain Management physician I was with about 10 years, visits lasted…read moreless than 2 minutes. Communication was terrible. No follow up after an epidural. Pharmacy was filling my meds, my insurance covers most only 21 days. I was treated badly last visit. Spoke with my pharmacy and apparently, they did 28 courtesy fills on pain meds. which had nothing to do with me or requesting that. Planned a travel day, family is 7 hours away. I had done early vacation fills before. Instead of telling me what was going on and not filling an early vacation to surprise my Granddaughter on her 14th Birthday, I missed out. My husband is gone over half a year for work and making trips is difficult. Instead of explaining anything I was treated like I had something wrong. I hope he treats current and future patients with more compassion and better communication.

Bergan is a nice hospital with some great staff, but I do feel like they want to get people in and…read moreout as fast as possible, to the detriment of the patient sometimes. My mom had a broken femur (thigh bone) from a nasty fall at her assisted living facility. The surgeons, nurses, and medical staff that assisted in the operation to fix it and in the after-care for her post-op, were all very nice and attentive. The issue came in when suddenly she was told she's getting discharged suddenly soon after her operation. I ran to get her some clothing (as she had only been in hospital gowns at the hospital). But when I got back they had already loaded her on the stretcher with her rear end showing as they rolled her through the hallways past many people. Her dignity was not on the transport staff's mind at all. When she got back to the assisted living facility, the discharging doctor (who I never met) prescribed her TYLENOL for pain - for a broken femur! What in the absolute world?? So the hospital facility is nice, some of the staff is great, but there are definitely some training that needs to be done for the care and dignity of patients, from my experience with them.

I would like to simply state that this hospital was a horror show. Not only did they do a…read morehorrendous job caring for patients and would rather sit and gossip acting as if visitors wouldn't hear. They practiced horrible hygiene and showed lack of cleanliness without following proper procedures. They left my family member sitting in feces for days, they left bed pans filthy and reused the same ones. They would consistently look over feces in the trash, pee sitting in urinals for hours on end, and when they went to "rinse" bed pans left feces all over the floor, toilet, and walls for visitors to have to clean after being asked multiple times to come back because the small trauma hospital rooms always smelled of feces. I spent days watching over my family member and the entire time I noticed they couldn't care less to check in. The only way their patient was getting cared for is when they reached out themselves while in tremendous pain. Not only was there lack of proper procedures when it came to cleaning bodily fluids but quite of few of the nurses were awful.... Some of them seemed to not know how to place IV's properly, consistently pocking until they gave up leaving blood clots, bruises and rashes for them to finally call for another nurse to finish the job. I also heard one nurse yelling at another to "get off your phone there are patients to take care of". While over hearing this I heard multiple call lights going off around the counter from surrounding nurses. It's just horrifying to know these are the people we rely on and pay to take care of loved ones during traumatic accidents. Obviously they are to help maintain pain but the environment plays a huge role in recovery. Most ghetto hospital I've ever stepped foot into. Bergen mercy... begging for mercy if I were able to give negative stars I would because everyone needs to be aware of these issues before picking this hospital for procedures or recovery.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I really do love this hospital and urgent care. I have probably been here about six times and had…read moreto wait twice to get into a room. Those two times my wait was about 45 minutes to an hour. The rest of the time I was brought in right away. The staff and nurses are very nice, friendly, and do what they can to make you comfortable and at ease. I have a very complicated medical history 20 years long. The doctors take their time to listen and help as best as they can. I am very thankful to have such a great hospital within 10 minutes of my house. Now I will talk about why I love this hospital so much. I've seen a lot of the other peoples reviews and let me tell you the wait here, even if it's three hours is not too bad. I had to wait at n different hospitals in Southern California for 6-18 hours. Most of the hospitals in Southern California have wait times with a minimum of five hours. Urgent care was usually the same too. That is the reason I am very thankful for this hospital.

I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

While this place is top notch for healthcare, I wanted to give a shout out to their cafeteria. The…read morehave an incredible amount of option to choose from...and at extremely reasonable prices. Highly recommend the pizza and sandwiches!

We were sent there but our check in procedures for a pulmanary test were not done right and we…read morewaited more than a hour and a half when we left we were told we would have to come back another time they did not cover up there mistake but also told us there were signs there that said if your more than 15 minutes late to let them know I did not see these as I told the lady at the counter that we were going to the bathroom if they called for us we would be gone my wife lost out on three hours of pay besides

2 years later and I still think about how little they cared about my son that passed away. We sat…read morein a worn and dirty waiting room by the entrance where the ambulances bring patients in. We waited and waited for them to bring us information. We ended up walking out. The only person that cared was one of the nurses. Worst experience ever.

I am very frustrated. I received a call yesterday from my primary care nurse who left a message…read moreto call a specific number after fighting through four different which took over 30 minutes. I finally got to a human and all the nurse wanted to tell me was that my test were normal and those tests had already been posted for me to have read the physician question has never cared about me and this is additional evidence.

Type of care I go into the facility and the doctor ignored me I am the patient by the way and…read morestarts talking to my mom who came to support me and watch my kid. I told the doctor of my pain and expressed several times what was wrong and how I felt the doctor didnt listen. I would not recommend this medical facility or their medical professionals. You should be ashamed for making patients feel this way especially when you are a specialist. Shame. If I could id give zero stars. Yall don't deserve stars.

We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.