I have been living at Maxx 159 for 3 years and couldn't be happier. The property is really…read morebeautiful and spotless with a fabulous pool, assigned covered parking or garage options. The staff is very kind and helpful and acknowledge and repair even the smallest need. They offer trash valet pickup right at your front door. I continue to be impressed and I definitely made the right decision to move here.

The response time and the application process was quick and easy! Desi was fantastic and answered…read moreall the questions I had and wasn't bothered by the amount of times I called or emailed for answers. Great team!

Love it here since the day we moved in , everyone is very friendly and welcoming…read more They are also very responsive

Sierra Canyon is a great place for people with pets. Having the amenities is nice. But to stand…read moreout, Sierra Canyon does different activities and drawings for the residents here.

lovely apt complex... spacious pool area, gym was super and all around nice! Did think it being so…read moreHOT that they needed pool covers for all metal bars getting in/out of pool and into pool area!

We've lived here for 5 months and feel like the luckiest people ever…read more The wonderful Women in the office are friendly and very helpful. Maintenance is gold star. Dave and his partner are friendly, prompt, and an asset to this community. The gym and pool are resort level and dog park and playground lovely. Location wise, theres the New River Trail right outside our gate, and we're within a few minutes drive to shops and restaurants. Slice of Heaven.

The service is outstanding. Chris explained everything completely. He also was very kind…read more The property is well kept. I look forward to moving in.

Where Has the Humanity Gone?…read more I rarely write negative reviews, but my experience with this apartment complex has left me deeply disappointed, not just in the management, but in the complete lack of compassion and basic human decency. My sister recently passed away, and my father is battling pancreatic cancer. His prognosis is just **3 to 6 months to live**. With everything my family is going through, I need to move back home to Tucson to help care for my dad during what may be his final months. I explained these heartbreaking circumstances to management and asked if they would work with us to end our lease early. **Their response? No flexibility, no compassion, and seemingly no consideration for the human beings behind the lease.** To make matters worse, management requested a letter explaining our need to relocate for caregiving responsibilities. I provided a letter documenting my father's terminal illness and prognosis, but apparently that wasn't enough. I was then told they needed documentation on a doctor's letterhead stating that we were required to return home as caregivers. The frustrating part is that **my father has been given only months to live. We are returning home to be his caregivers, and I would think that alone would warrant some understanding.** It shouldn't require jumping through endless hoops to demonstrate why someone would want to spend the final months of a parent's life caring for them. What makes this even more upsetting is how Brooklyn, the apartment manager, handled the situation. Despite knowing what my family was experiencing, she never once reached out to me with an update. Instead, I had to physically go to the office day after day just to find out whether a decision had been made. One phone call. That's all it would have taken to show a little kindness and professionalism during one of the most difficult periods of my life. Apparently, even that was too much to ask. I understand that leases are legal contracts and apartment communities are businesses. But **there is a difference between enforcing a contract and treating people with dignity and compassion.** In my experience, this management team failed miserably at the latter. Unfortunately, the problems don't stop there. I've submitted maintenance requests that have gone unaddressed, and the grounds aren't maintained to the standard you'd expect from a complex that seems to rely so heavily on its reputation. There are apartment communities right around the corner with considerably better ratings, and based on my experience here, I would strongly encourage prospective residents to explore those options before signing a lease. **The true character of a business isn't revealed when everything is going smoothly. It's revealed in how they treat people when life falls apart.** My experience has left me feeling that the financial terms of a lease mattered far more to this management team than the people living in their community. I sincerely hope management takes a hard look at how they treat their residents. Because sometimes people need more than a place to live. They need to be treated like human beings. P.S. Dont let the responses from the management company think they try to fix the problems. On another review they said they would love to work with us and 3 weeks later and they turned all of our requests for help down. Lipservice is what they are good at but no action.

Where does adventure begin? How many years I have been away,…read morethis was a temporary stop along the way too! For me adventure has taken me to Arizona. This was "home," for a minute. It's been too long since I came home! Why come home if even for a brief moment? It's life changing moments in my sisters life! It's a bouncy baby boy, he's three months old, my sister needs help; here I stand beside her repaying the favor she extended me when I was in need. My relocating to Arizona was not smooth, it was utter chaos. My sister "needed help." In trying to locate a place to live for my family; the family here became the hope to make the move possible. Many conversations took place between the office staff and myself, what ease they gave me knowing that "home," was all taken care of. In the end going home at night is why you do it. Not knowing what to expect from our new domicile, I committed to the eight month lease. All the images of the apartment were virtual too. A picture of something is all we had, a tour over the phone. They made this transition from Vegas to Surprise, AZ less weird. It was more than we could of ever expected. On the phone you can tell a lot about an individuals character; the office staff here went above and beyond for me. I'm sure for other families looking for some type of "home" they make it excellent too. We all need a home; even if it's for a short time. In my time here in Surprise, at the height of COVID this was my "new home," for a brief moment. The process could not of been easier. Actually all the paper work and correspondence was done with low ease. The use of technology these days made it genuinely great to fill out the paper work and cope with paying and setting up the actual apartment. Thank you to the wonderful staff for all the work they did on my behalf. Location is everything! This apartment complex is walking distance to a Starbucks literally across the road. Many smaller businesses are close too! Make sure and try such great places for coffee and cupcakes as Sweet Tea. Escape with a park across the way, so close I'm sure you and the puppy need a walk. If hope is what you seek; a beautiful church is next door. Take a stroll around your complex in the early morning for your needed exercise for the day. A gym and pool are located on site too. What more could you ask for? You come on over and see for yourself. The staff here is amazing. Carol thank you for the wonderful experience and best wishes to you and all the staff in their future endeavors!

Been here for a few years now, just re-signed and here for hopefully a few more. Absolutely…read morebeautiful green areas, lovely to take a walk in the afternoon or relax by the pools. We have 2! Maintenance is on top of things and super kind. The location is great with a Fry's right across the road and several great restaurants (Tailgaters and Chef Panda are our favs) nearby, this really is an awesome place to be. 5/5 stars!

We have left here for a while now, the staff has always been accommodating…read more Maintenance is the best, they always get what needs to be fixed done in a timely manner. The property is clean an my neighbors are super quiet. If there is an issue with my apartment, I bring it to the office staff attention and they solve it in a reasonable time frame. We love hosting gatherings in our clubhouse and the theater is great for girls day at the movies. This is a nice place to live.

my experience here started off great ,but over the past couple of years,especially this yr it has…read moregone down drastically. People are always leaving their dogs crap everywhere,u call and no one comes out, no consequences to leaving their dog crap ,, oh we sent out an email people don't care about a emails!! kids cant even play in grass area cause there is dog crap there now .People have so many cars for 1 apartment a lot of them have 4 cars to 1 apartment . People come from other places to dump there trash in pick up trucks when they know they do not live here makes us tenants have to pay more for trash and when a sprinkler gushes out water us tenants pay more and no one does anything about it lastly lights n parking lot have been out which is dangerous for tenants and for our cars. These apartments are just not being run down but maintenance and management is always changing we don't even know who the manager is anymore after David and Shelly left . I truly wish HSL will do something soon Thank u for your time.

Just moved here a week ago. From the very beginning Andrew helped us out always being nice and…read morehelpful. I've been in a few times and Andrew has been nothing but amazing and even when I felt like I was bothering he never seemed put out. Also not just Andrew but the rest of the staff Ive made contact with have been nothing but helpful and never seemed bothered by my questions. The complex is always clean and I always see maintenance out trying to keep things that way. I also like my home it's very spacious and great for my pup.

My mom lives there, and the amenities are wonderful. She…read morehas been living here since January 2026 BUT.... They have never weeded her front yard. The weeds are taller than my kids now, and she has complained 6 times, yet they have only weeded her backyard twice. She is so embarrassed to have company over. Walking around the complex, we are not the only ones who have overgrown weed problems. The rest of the place is so clean, it's weird. They say they changed landscaping companies, and it's a miscommunication. A 5-month miscommunication seems unlikely to me. Also, sometimes the trash doesn't get picked up, and it smells pretty bad in this heat. Other than that, they have fixed her dryer vent fast.

Prospective residents should think carefully before signing a lease here…read more For over 10 days, I have been dealing with extensive rat contamination in my garage, including large amounts of rat droppings and damage to personal property. Despite repeated complaints and assurances that the issue was being addressed, meaningful action has been delayed and communication has been disappointing. What concerns me most is not just the infestation itself, but the lack of urgency shown in resolving it. As a resident who has always paid rent on time and intended to stay long-term, I never expected to be left dealing with these conditions largely on my own. I have documented photos, videos, and communications regarding the situation and will be sharing them so others can make an informed decision. My experience with management, including Karen, has left me feeling unheard, frustrated, and completely disappointed. Renters deserve clean, safe, and professionally managed housing. Unfortunately, that has not been my experience.

We've been here for a week now, and we're constantly surprised by the level of service, amenities,…read moreand professionalism from Karen and Dane. The apartment is fantastic, and any service request is handled quickly and incredibly well. It truly feels like living in a hotel. My kids are always excited to come home.

Would not recommend manager is worthless incompetent rude unprofessional if you don't want to deal…read morewith her don't rent here !

I signed up for a tour at Springs At Westgate and unfortunately, I did not feel very welcome. Upon…read morearrival, I was informed at 5:10 that they do not conduct tours after 5pm, which seemed odd given that two staff members were present. Only one mentioned she was leaving for an appointment. I was then directed to take a self-guided tour, but encountered issues with the access code. The departing staff member came to assist me, but even then I struggled to lock up properly as I was unfamiliar with the door mechanism. To my surprise, I found myself exiting through the pool or fitness area and was unsure of how to leave the premises after 6pm, past closing time. Fortunately, the gate opened and I was able to exit. Personally, based on this experience with the staff, I would not choose to rent here despite the nice housing. I gave a rating of 2 due to the quality of the housing.

Ok, the old leasing agent is finally gone. I did renew my lease. The new manager and leasing agent…read moreare very nice. I appreciate both of them.

Current Resident of the Royal Village. I just moved here last late September. The staff was…read morefriendly and helpful in setting up my lease from out of state. I have had pretty good service and even better now since the old manager has been gone. Any maintenance issues have been promptly tended to and concerns addressed. Other than an "ATTITUDE" form a contractor I have been pleased so far. (That plumbing company no longer services this complex, Odd huh) I did have my bicycle stolen from my porch. But, I should have locked it up better and to something structural for sure. That was NOT the complex's fault either. I gave the complex a "4" just because I knew this was not a top of the line complex nor did I expect it to be. However, I feel safe, secure and comfortable here. And this complex is way better than the average "DUMP" in San Diego for four times the rent! I'd recommend this complex to someone.