I'm rating this apartment community for the one year that I lived there from 2025 into 2026. It is…read morea very lovely community. Great amenities and the apartment I rented was a one bedroom one bath. It was completely brand new the time that I moved in. I was the first to live there. The staff, not management, but the actual leasing consultants are all amazing. They always worked diligently whenever I had issues which were not much and always professional. The maintenance staff was so professional and always were on time when they said they were going to be at the apartment to fix an issue. Kudos to a great team. Once again, I'm not talking about management. My rating above as a three is due to the staff amenities and all that this community has to offer. Now why I didn't give it. A five star rating is the time that I moved out. I followed the checklist as provided by the leasing office. Did my own paint touchups and so forth. I am a clean freak so of course I made sure the apartment was completely clean when I returned the keys. I got a huge bill after moving out saying that the apartment needed to be completely repainted. I have a video that I have submitted to this company pictures that I took before and after my move out and they still say that the apartment needed to be completely repainted. It's ridiculous. The fees that these apartment companies charge are ridiculous. I will never rent an apartment with Greystar again. For that reason alone, I would not recommend this apartment community. Or any apartment community at that. Maybe renting from a private owner would be ideal. Thank you.

The units here are beautiful, but you get what you pay for. The complex is very family oriented and…read morethe noise level reflects that. Nobody seems to discipline their kids to be quiet, and the screeching continues throughout the day and often into the night. The walls and windows are extremely thin, so every sound carries directly into the apartment. There are many adorable pets, but some dogs (majority are large,) are kept on balconies and bark at everyone and everything, which adds even more noise. I have reached out to the office by email about these issues, but nothing has been done to improve the environment or an official adjustment. The police have been called several times for noise complaints, and security rarely checks on anything when you call and were even confused about the complex I called from. There is also nothing in the folder they give you that discloses quiet hours so do not expect them. The unit is still new and the management may be in their infancy, but the lack of structure is noticeable. Very friendly people but if things continue to go down as this apartment ages I see a lot of complaints in the future. I also recommend avoiding units near the grass areas because people gather there and blast music, and it travels easily. Lots of kids running around which is great if you want community but if you don't have any it feels more like a disturbance. Outside units are the way to go if you want a more private experience. You won't hear anything at all aside from the occasional noises from neighbors, but if you decide to live right by the grass area, you're in for constant noise and yelling from outside. If you don't mind the noise too much, and again, I get that apartments will have sound intrusion from time to time but this is a recurring daily theme that disturbs its residents. Frequently hints of marijuana scents lingering around if you're bothered by that which I am not personally but some people don't feel the same. Parking is with constant strangers taking up free spaces especially during the weekend that you can't find parking. No other review has been brutally honest with the cons but I've been here for almost 2 weeks and I already feel turned away by the complex with my experience. The weekends are dreadful because that's when the most outside rampant activity happens for this sort of ordeal. I'm a bit disappointed considering this is my first apartment but there is a lack of consideration and courtesy from neighbors here. If you decide to apply here, it's great if you are already invested in a family and want to hang around doing activities up until 3 in the morning sometimes. Oh yeah, and some owners let their dogs loose without a leash. Big dogs too.

I came to do a tour from out of town and the manager was able to wait for me until I arrived after…read morehours to do a tour. She didn't have to but I really appreciate the effort

Clean community, convenient area, friendly staff, quiet mornings, beautiful sunset view, not much…read moremore you could ask for! Stop by the office for an application or go online, it's a great place to live!

I have lived here for about 9 months now and it makes me sad that I will be leaving after my lease…read moreis up - note: I will not be leaving because of the complex but because I am moving in with my boyfriend and Sage Stone does not have a specific unit we are looking for. This place is wonderful. The grounds are well-kept and always in excellent condition, My unit is huge for what I pay with enough room for all of my furniture. And I have no idea what I would ever do with all of the closet space! It is quiet, perfect for students hoping to get a lot of studying done. My neighbors are also polite and respectful, even the children. What has impressed me the most, however, is the maintenance. They are always timely in fixing things. The most current example happened a few days ago... I came home after being gone all day, only to find that my AC was not working. It had gotten to approximately 95ª inside. The office was about to close so I rushed over to place a ticket. The maintenance people were gone for the day so I honestly wasn't expecting anything to be done until the following day but about 15 minutes after returning from the office, there was a knock on my door. The office called a maintenance guy in to fix my AC which he did in no time at all. It was an absolutely awesome and very kind thing of him to do. I couldn't be happier living here and highly recommend it to anyone moving to the area.

The staff at Sage Stone is amazing! Every time we had a question, someone answered it quickly and…read morecommunicated with us very well. The apartment is a nice, clean, and comfortable. The complex is quiet.

scheduled a tour with this place and not only was the rep last, but was apparently giving another…read moretour. After leaving and letting them know how disrespectful it was all they had to say was "sorry to hear that"

I moved here from Georgia, and I have been living in Sereno Townhomes for 3 years now and I love it…read morehere. The leasing manager is amazing, and maintenance is great! Both parties are friendly, and professional and may I add, they get the job done (quick response). I love the fact that it is a gated and peaceful community. Oh, and I love my garage space. The neighbors are friendly and mind their own business. I am grateful to be here. If anyone decides to move here, they will enjoy it and have no regrets. Sereno Townhomes is a great place to live.

Attentive waiter. Food was okay. Not the best I've had, but hey, it was breakfast. Eggs were…read morecooked properly and everything was served hot. Didn't try their coffee so I have no opinion about that.

We enjoyed living here. It was quiet and we loved the pool area. We definitely recommend.read more

This complex is noisy, unsafe, dirty, and continues to get worse with the new management…read more The 1st thing they decided to do is get rid of the security guards, then raise rent. Homeless people live on the train tracks north of the complex and under the bridge to the east. Sometimes they sleep right outside the complex. Some are polite and fine to be around, but others are mentally ill or on drugs. You'll see dirty needles around the grounds outside the complex. I've even seen one inside that was thrown over a fence. It isn't uncommon to hear crazy people screaming at the top of their lungs for no reason. The front gate breaks a lot and spends a lot of time completely open. trespassing and break ins are frequent. There is 1 parking spot per unit. Your other parking option is 6th Ave. it's isolated, poorly lit, and covered in glass from bottles of booze and broken car windows. The next issue is noise. In building 3 you live next to a loud scrapyard and close enough to the train tracks for your walls to shake when they pass by. The trains primarily come through and blow their horns between the hours of 2 AM - 7 AM. In buildings 2 or 3 you'll get 24/7 traffic and siren noise from Lincoln st and the 7th avenue bridge. The complex is filthy. There is dog poop everywhere, including inside the buildings, and it takes a long time to be cleaned. The units and appliances are outdated and poorly designed. For example, the Wi-Fi router is located in the bathroom closet, so you need to run an Ethernet cord through the bathroom. There is no temperature setting in the dryer, the dishwashers leak, and there is no ice or filtered water dispenser in the fridge. The elevators also frequently break down and stay broken for long periods of time. The new management is bad at solving problems but good at finding ways to squeeze every penny out of the residents here. As an example of how little they care, the zip code, complex name, and management company listed on the sign out front are incorrect. They also came up with a scheme where if you are 1 day late paying your rent, they completely block you from making payments and charge you late fees every day after. The only payment option is cashiers check (very fun when your work hours begin when the banks open and end after they close). If the cashiers check isnt for the entire balance including late fees, they reject it, make you get a new one, and continue charging you fees the next day.

Staff is great and responsive. It's downtown apartment living with a ton of amenities.read more

lovely apt complex... spacious pool area, gym was super and all around nice! Did think it being so…read moreHOT that they needed pool covers for all metal bars getting in/out of pool and into pool area!

We've lived here for 5 months and feel like the luckiest people ever…read more The wonderful Women in the office are friendly and very helpful. Maintenance is gold star. Dave and his partner are friendly, prompt, and an asset to this community. The gym and pool are resort level and dog park and playground lovely. Location wise, theres the New River Trail right outside our gate, and we're within a few minutes drive to shops and restaurants. Slice of Heaven.

Beautiful community, awesome amenities and great team! Really close to everything you need!read more

My family and I just moved into Elanto a week or so ago, the staff has been very friendly and…read morehelpful with everything. The common areas are kept beautiful and so clean, its family and animal friendly. We are so happy to be here.