I rarely leave reviews, but I feel obligated to warn others about this property. Management rewards people with discounts on rent or other incentives for positive reviews so keep that in mind when scrolling through them. If you're considering living here, expect management to be extremely friendly at first and then treat you terribly when you move out. They will take your deposit and charge you $400 on top of that just because they are dishonest people and they can get away with it. After submitting my notice to vacate, I was encouraged by staff to email them requesting a more competitive renewal offer. I followed their advice. A newer staff member said she'd send me a renewal offer, but she never sent it even after a phone call requesting it to be sent again. When I visited the office to tour a 2 bedroom they were cold and unprofessional which made it clear my business was no longer wanted. This behavior was really weird especially because I renewed with them before without an issue so I just accepted this wasn't the place I wanted to stay anymore. Just days before my lease ended, the main manager called me and falsely claimed I had canceled my notice to vacate simply because I had inquired about renewing. It felt like a manipulative effort to trap me into renewing under their terms even when I was never sent anything and never signed anything other than the move out notice.
It only got worse after I moved out. Shortly after turning in my keys, my boyfriend--who had interacted respectfully with management on several occasions--was in the apartment taking final photos. It was my first apartment and I wasn't aware when you turn in the keys you can't finish taking pictures or do a walkthrough. The assistant manager entered the apartment and told him to leave immediately very aggressively. I asked if we could do a walkthrough together since she wouldn't let us finish documenting the space and she responded, "You forfeited your right to a walkthrough inspection when you handed over the key. We haven't run a background check on your boyfriend, so I felt threatened walking in and seeing him inside." When I called her out on her shady and unprofessional behavior for not allowing him or me to finish taking pictures or do a walkthrough she said, "I'm not here to be your friend and I'd say we're pretty nice considering you cancelled your notice to vacate by inquiring for a new apartment and we won't be charging you for that." Her remarks were shocking, disrespectful, and unnecessary--a tenant calling out unkind behavior and lack of professionalism doesn't mean they want to be your friend?? They charged $400 and took my deposit even after I spent hours cleaning the apartment. I didn't hang a single thing in it and there were no damages. The carpets and hardwood were deep cleaned and everything was out of it. Don't let their mask fool you. They aren't good people. Not only that, the apartment walls are paper thin and there is dog waste scattered across the entire community. Safety is a concern also. My neighbor's windows were smashed in with a bat. I had to call in a wellness check for another neighbor due to suspected child abuse. Their screams could be heard through the walls. This place is a mess. Save yourself the trouble. read more