This review was well headed for 1-star. Their answering service read the schedule backwards and I changed my flight based on that info. When I called back to schedule the shuttle I was told there were no more shuttles today. Say what?! I had them page the on call for Sun Travel. Shannon called me back and realized immediately this was an issue with a sense of urgency. She called me back in 5 minutes and had managed to drum up a shuttle driver who was going to be able to drive me from the airport in Port Arthur to Hobby Airport in Houston and get me to my newly reseduled flight on time. She was fast and very helpful. I was lucky to get someone like her to fix the unnecessary blunder that was caused by the operator at the answering service. read more

Luis & Mike were super helpful with my elderly mothers travel. Thank you for taking care of her!

Worst service ever!!!I wont even go into the details but needless to say do yourself a favor and dont use them!