Pros: Clean, pristine, breakfast included, rooms are fairly large, hotel staff friendly, close to…read moreBeaumont and many restaurants Cons: the parking lot lights are very bright and shine all around the blackout curtains and is directly across the street from a helicopter pilot training school which makes for interesting nights if on the fourth floor The staff is beyond friendly and professional. The lobby is very spacious with several sitting areas, the dining area was very clean, and the breakfast had many choices including Texas shaped waffles. The room has a kitchen, a large desk, couch, chair, ottoman, and a large television that could be rotated. Large bathroom with shower only. Would stay here again if in Port Arthur .

The is an excellent property. I've been staying here intermittently for a few years when working in…read morethe area. They have really kept it consistently nice. The folks who run this place are all professional. They cater to the folks who come in on extended stays to work in the surrounding area. They take great care of what is still a fairly new property. The breakfast is good. They even still offer a basic dinner and a free beer or wine on M/T/W. Good internet, clean washer/dryers that take cc payment and a good amount of places very nearby for whatever you need for your stay. Excellent staff!

No hot breakfast, wanted to charge $100 for incidentals as check in. At 5 am both morning I was…read morethere doors slamming in hall way. However, the room was clean and comfortable.

Not the worst place but I wouldn't stay again. My room was never cleaned. Food still in frig, small…read morestains on blankets. I found a sewing needle on the floor so apparently they did not vacuum either.

Are you looking for a decent place to stay a night or two in Hackberry, LA? If so, this is it…read more Seriously, this IS IT. I do not think there is anywhere else to stay in Hackberry. My room was clean and the bed and pillows were very comfortable, and really, that is all I wanted from this place. But let's talk a bit about the free breakfast, specifically the link sausage. It was the worst link sausage I have ever put in my mouth. I did not - could not - swallow this link sausage, I spat it out. It was so, so bad. It was hard, dry, overcooked, and possibly well beyond the expiration date. Plain NASTY! I am not sure how bad the patty sausage was because I was afraid to try it after experiencing the awfulness of the link sausage. After that, I just steered clear of the breakfast offerings altogether.

This hotel was a pleasant surprise. I liked that all the rooms had kitchenettes and large seating…read moreareas. The staff was very friendly and helpful. Breakfast left a lot to be desired (it was basically just oatmeal and bagels) but the bar was nice. It seems to get busy at night with locals. The bartender made a great martini for me despite not having olives. The bed was comfy and very big. I would come back and stay here if I was in the area.

I was going to stay at the Hampton Inn right next door, but reviews were favorable here, the price…read morewas right, and I'm a diamond Choice Privileges member. Room was fine but some appliances were shoddy. Breakfast is typical, not bad but adequate. Staff was just fine. My chief complaint is the lighting. The large sign is currently unlit at night, and as the hotel sits way back off the roadway, it doesn't have the visibility of the neighboring Hampton Inn. There is a lit sign near the driveway, but someone ran into it rendering it useless. So I drove back and forth a couple of times before I spied the building in the dark. Fix it!

I stayed here for three nights during a birding trip and was well pleased with the place…read more There were many positives. All of the staff I interacted with were pleasant & positive every time I conversed with them. The room was very clean and well taken care of. Everything was well maintained, except the below. The bed was comfortable and I slept very well. The negatives kind of grated on me at times. But considering how cheap the place was, it wasn't like I was staying at a Five Star joint, so you have to give the place a bit of slack. First, the AC was definitely "played with". No matter how cold you set it, it would run for 15 minutes and then stop for 15. It would NEVER achieve any temperature for long if it were blow 70 degrees. I'm convinced that it was set to just say F' U to any customer. The door between rooms to adjoin them was secure but it didn't keep out noise for ANYTHING. If you get one of those rooms, hope you don't get a noisy neighbor. The toilet seat was replaced and whoever was the maintenance moron picked up a local version that was plenty of sizes too small and then didn't secure it very well. Using it feels like sliding on a small skateboard across a bowl.

I stay here while my mother is in a care facility near by. I must say, I have never had a hotel…read moreroom that was completely tile/no carpet, but I loved it. The bed frame was metal and elevated off the floor, and the floor had no carpeting to speak of. As someone who travels quite a bit, This made the room feel cleaner and less stale, plus it reduces the chance of bedbugs. It also means it's easier to clean, which made me feel better about staying here. The Continental breakfast was delicious and the staff at the front were incredibly friendly. I highly recommend this hotel. One point of note that you need to be aware of. This hotel is used by a lot of blue collar workers for the refineries and other places. They can get a little bit loud in the evening but often are gone for work very early in the morning but often are gone for work very early in the morning. This didn't bother me at all, but if it bothers you, you might ask to stay away from that room block.

4.5 stars -- we stayed here for one night and it was clean, felt safe, and the staff was courteous…read more It's a bit noisy though... we could hear the guest upstairs from us walking around while we were trying to sleep, and the air conditioner in our room made a very loud noise when it turned on and off during the night. Lobby breakfast is surprisingly good, though: eggs, biscuits and gravy, yogurt, toast/waffle station, cereal, coffee and juice. Get there early; we were up at 8 and the eggs were almost gone anyway.

We frequently stay at Homewood Suites. Our room was upgraded from what we reserved and it was super…read moreclean and spacious. The beds were comfortable and the mattresses did not have worn in dips. We traveled with our dog (70lb Collie) and there was plenty of grass and places to walk her. This particular Homewood Suites also had the best breakfast of any that we have stayed at recently. I will definitely stay again next time I come through Beaumont.

No EV charger. The ChargePoint app is not correct. There is no EV charging station at this hotel; I…read moreasked the front desk. Tip: there are two Universal EV Level 2 chargers on the NW side of the Hilton Garden Inn, and I have used them.

(From June-July, 2023)…read more A very modern marriott staple that I'm pleased in in an area like Port Arthur. I did an assignment for a couple weeks from June-July in the Bridge City area and decided on staying at this place. I'm glad I did as this is one of the best hotel options in the area; and also one of the better marriott hotels I've stayed at anywhere. How so? Well, newly constructed hotels will have more updated features including new breakfast items, modern online connectivity, interior designs, and bathroom toiletry items. Obviously this place has all those. Plus it's probably the cleanest hotel I've set foot in for quite sometime based on my travel experiences and hotel lodgings. The room had plenty of space with a stocked kitchenette, a lounge sectional w/ computer prop, and desk area. Customer service and staff are on point with attentiveness and handling areas of need. No doubt this is a must-stay if you're in Port Arthur or the Bridge City area.

Came for an adventure, stayed in luxury!…read more I didn't quite know what this place was when I walked in, I was just in town on an adventure, visiting friends from this area where I grew up. A good friend of mine who used to work for Marriott says "All hotels are running on a skeleton crew with people who hate themselves and are a second away from disaster, but if you want a clean room, you can't do better." Check-in was done by a good-humored, handsome redhead. When I walked into my room, I was pleasantly surprised by the size, layout, and amenities of the room. The wifi was unsecured, but that's why you should always bring your own VPN. I adventure around town, visiting friends and catching up on decades of life, coming back to my comfy room at the end of the day. I wouldn't really try the hot food at breakfast (about 7:30am), but I am looking forward to sleeping one more night on this ginormous bed. Really liked the fact that the staff takes care of some cats outside. I'm a big cat person, so this warmed my heart.

We visited with my elderly mobility impaired parents in December. We were assured that the room…read moreselected was a handicap accessible room with bars in the bath etc.. The room was only hearing accessible not as stated on the reservation or confirming with the front desk it was what was needed and reserved. I did ask when we departed to speak to a manager and was told none was available and that I could call later. I was disappointed that the room was not as safe as it should have been and not as requested. We are Hilton loyal and have been for years. Otherwise, the location is good and the accomodations were clean and fresh. Please, please, please, just make sure when you confirm and tell someone something that it is correct information.

The hotel was fine but the town was scary and I don't think I'll stop next time passing thru. If…read moreyou are on a road trip either stop before or after this seedy little town.

The staff will go out of their way to bend over backwards to make sure you are comfortable and well…read moretaken care of

Really nice hotel. The room was clean and the hotel smelled good. They also offer breakfast which…read morewas pretty decent. Wish they had a waffle maker. Great hospitality I will definitely return if I'm ever in that area again.

Let me preface my comment by stating that I am an Honors member. I typically stay at Hampton Inn…read moreor the Douvletree (the cookies, it's all about the cookies!) Anyway I say this because I stay at a lot of Hamptons. This one is in my top 5. Spotless! Everything is just how it should be. When I travel for work, I want consistency in my lodging. Hamptons are usually quite good. This one just has that something extra that makes it special. The staff is beyond friendly and very accommodating. I want to live here forever! But they made my stay go from good to great, mainly just by being sincerely concerned for my happiness. Great hotel!!

When I checked in the gentleman at the front desk didn't have a clue! I just started staying with…read moreHampton Inn/ Hilton,and I'm already Gold. All of the Hamptons, before staying here thanked me for Gold and gave me waters and a snack pack. It's right on their counter. This guy had the personality of day old bread, kind of stale. Had breakfast and the gal cleaning with nasty smelling cleaner, was 2 feet away from me as I was eating, got up and left. The place needs a remodel, the shower floor is very slick, I almost fell, no slip mat for the tub. I talked to the Manager and discussed these items with him. As I was talking with him, another gentleman checking out told the Manager I was correct and he would not stay there again. Now the cream of the la cream. They charged me twice for the same night! I filed a complaint with Texas OSHA and called Hilton corporate. There was 1 great thing though, Samantha who worked there is a rockstar! Went out of her way to help us! They need to make her manager.