CUSTOMER SERVICE: I've had only great customer service at…read morethe CDA/Hayden store. They always have the tools I need in stock. They have a great prices and good pick up drop off option.

Generally very poor customer service and unreliable equipment…read more Rented a sander with electrical issues that caused me to loose production. Read the entire rental contract yourself before signing. Sales team will not assist you by pointing out important information. In general if you can get it from a big box store, you'll be better off choosing a different business.

We've rented from these guys three times now and they have been great to work with. They are now…read moreour go to rental place, and we have quite a few around our area. Highly recommend.

From the owner: We're committed to helping you, on time and on budget…read more Reliable and professional staff that will help you every step of the way. New, modern equipment to help you turn your do-it-yourself project into a professional grade completed job. We offer advice on the proper equipment you'll need, and there's never any hidden fees. We may not always be cheapest, just always the best!

I was told by a cashier at tractor supply company in Kellogg, Idaho to come back on Saturday…read morebecause they were having a 0% interest for 4 years on this Cub Cadet ZT1. So I went sat opened a account and made the purchase. Two months later after I entered into a auto pay agreement Tractor Supply went into my bank account and started taking 3 & 4 times the payment amount I had setup! I called to complain and after they had made me tell the story 4 times I'm getting irritated they pass me over to some guy for me to tell it again so I went to my bank account and used my balance transfer I told this rude guy I'm paying off my account with Tractor Supply, without him saying anything he cancelled my account. One month later I was going through my banking I found out my perfect credit @ 760 was reduced to 640 because Tractor Supply had hit me with late fees, when they closed my account my balance transfer never went finished the payoff . Tractor Supply is still sticking it to me 3 months later with late fees my balance transfer is waiting for TSC to accept but they will not because my account was closed. DO NOT LET THEM SUCK YOU INTO THEIR SCAMS OF FINANCING!

I understand that everyone is under stress these days, so maybe I shouldn't comment…read more I went to their new store in Sagle last week. The notice on the door said to call for an appointment. So I did. The message I got when I called was "leave a message". There were people inside by the cars parked there. They were obviously open, but doors locked. So naturally, I knocked on the door (being the call for an appointment was "leave a message," and I'm already parked right there). Eventually, a guy comes out, rudy pushes the door open, and walks past me. I thought, wow! This guy is a mad customer or something. I'm just staring at him, asking myself what was that was all about. The guy stops about 10 feet away from me, spins around (never once looking at me in the eye), and says, "we talk out here!". "Didn't you read the sign to call?" I told him I DID call and got an I call you back message, and I thought if I knocked, I would get to speak to someone, even if 6' away. I was inquiring about what equipment they had for sale. I felt like an idiot and like a child being scolded. Yikes. Hmm. I am not returning there for another round of that!

Absolutely love this rental place! Thanks for a great business in a great location - I rent…read moreequipment throughout the year from Big moose - always helpful folks !

They have most everything you need. Everything is in great working order, the prices are fair when…read morecompared with CDA and Spokane and finally the employees are kind and professional. Be sure to get your rental in advance, they get busy in the spring and summer!

I found them because they are close, but they always have equipment available when I need it and…read moreare helpful with getting it hooked up to take home.

Best place to rent. Very nice people. The equipment is well maintained and they have almost…read moreeverything you could need.

With the severe drought we are in this year, our well just isn't producing the amount of water we…read moreneed. So it was necessary to truck in some water to fill our underground tanks, and we saw signs for AirOne for bulk potable water delivery. We gave them a call and Matthew, the owner, was very courteous and explained he could get us a 3,500-gallon delivery the next day -- all for a very fair price. He was prompt and efficient on the day of delivery, and found out he is actually a local neighbor near the Idaho-Washington state line. We will definitely be using AirOne again to fill our tanks, as this drought does not appear to be getting any better. Thank you Matthew and AirOne!

I went there to rental a scissor lift. I experienced great service and a price that beat everyone…read moreelse in the area. I highly recommend.

1. Rude and unhelpful. 2. Trailer was not inspected. He…read moreliterally used binoculars to see the number on the side of the trailer instead of walking outside. 3. Trailer wires were not usable because they had been torn apart. Had to drive all the way back to get replacement. 4. Called to ask where the drop off was because contract just said surprise Arizona and the 888 number wasn't working. They told me they had no idea. Very rude. Then they hung up on me.

Absolute worst service I have experienced at any place in Libby. We rented a manual hardwood floor…read morenailer for $58 for a week last Friday. I went to return it yesterday and explained the tool needed maintenance and requested a refund. His attitude immediately changed and he proceeded to tell me that we weren't using it properly. (My husband has used a Porta Nailer several times, as well as numerous other brands.) I explained that the piston was jamming and needed greased and maintained. He told me I was wrong and that my husband was using it wrong. And that you have to hit it several times. While you do hit it more than once when actually nailing the floor, the piston has to be manually pulled up AFTER the nail is driven in. His solution was to hit it more. My husband is installing a very expensive, PREFINISHED OAK floor. Do you know how much damage a nailer can do to a prefinished floor, if the tool isn't working properly? We matched the nails to the ones they gave us. The floor, of course, wasn't finished when the tool was returned. We were only able to install 4 or 5 pieces with the tool because it takes to much to release the piston, plus the damage would have been so extensive. He told us to come back today and prove the tool wasn't working, but we are a working family. Neither of us have time to take off work early, a second day in a row to prove the tool didn't work. He refused to listen and just kept saying that the tool has been rented at least 10 times this year. That statement just proves the nailer needs maintained and greased. It is a bottom dollar Porta Nailer from Home Depot. Costs about a $150. The one that we purchased to do the floor correctly even requires maintenance and it cost $400, if that gives you any indication of quality. The man was rude and condescending. He immediately treated me like I was stupid and refused to consider a refund. Truly is a shame this is the only equipment rental place in town. Keep in mind we are also out a $17 box of nails, plus the $58 and the extra time off work for both my husband and I to go in and talk to him...on top of a day's work replacing the rental tool with one that worked.