As an avid lane swimmer, this pool just doesn't cut it. I will admit that I'm used to 10 or 12…read morelanes versus 6. For one, there's way too few lanes and too many people "scheduled" to use them. One minute you're swimming along the next minute there's two other people in your lane! You don't need three people in a lane if there are other lanes that only have one person in it. I watched as this happened to several lanes where the people had to stop swimming to figure out what was going on because the people that joined their lane weren't really swimming in a circle. They were kind of trolling along. And that's not what lane swimming is for. It's ridiculous. You can't Get in a decent swim if you're having to stop and wait for people to move along. Finally, why do I have to "check in" at the desk if I have registered, only to have to then go scan my card to enter. I was told I had to do this. but then there were patrons who said that I didn't have to do it. Also, the availability times are extremely limited. They need more times in the afternoon between 2 and 5 PM.

not a fan of some thing about this place. really really really used to like it but know I don't…read morelike it as much. Hopefully things can soon return to the way they treated people befor.

We recently visited Rome Pool and Spas while searching for a hot tub. Their staff was great…read more Extremely helpful and educated us on the best options for our family.

We discovered our hot tub empty of water last week(Jan. '18) . We called Rome Pools and they sent…read moresomeone over within two hours! He fixed our issue and gave us his cell number if we still had problems. All was good and we are 100 percent satisfied. Happy customers.

I was aimlessly reaching out for advice on pool care when an employee from St Lawrence Pools…read morecontacted me. They gave me extremely helpful advice and I wouldn't hesitate to contact one of their stores at this point or in the future.

Absolutely horrible service with respect to follow on issues with the pool. We have been…read moreexperiencing issues with leaks and have to essentially beg to get someone to pay attention to the issue, they keep saying it is fixed and we know it is not. To the point that service can't be done because the levels are too low. We have also had issues with the lights with no follow up on what was done - still not working and we don't know what the next steps are. I would never recommend this company for follow on service.

What a treasure that is right in Syracuse. I went for a 3 mile walk today with my friend and really…read moreenjoyed the landscape and the views. From the mountain goat high spot of the park you can see all of downtown, it's really cool!!! A lot of spots to sit and relax and the homes surrounding the upper Park are just gorgeous.

This park invented Onondagamatopoeia, so it's shhhhhurely the most sooooothing sssseeea shhhhore in…read morethe Sssssyracuse area. OK what the f*** am I talking about. But it's a spectacular Park in Syracuse that is the highlight of the inner city SYR area. I like it even more than I like being Onondated by Dating prospects. This wonderful wooded park space is large and gorgeous much like my girlfriend. There are two sections, Upper and Lower, and both are lovely. Definitely the most relaxing place to hang out and people watch during the summer in the inner city area, and bettered only by Onondaga Lake Park (totally different) in the wider region.

Found the original owners manual and information for our propane fireplace and figured why not call…read morethe company who installed it. Explained what the fireplace issue was (wasn't igniting) and was told it's a $149 service fee plus roughly $50 for the part. There was a 3-5 week waiting period- fine it's busy season. Called after week 2 just to see if I could get on the schedule in the next couple weeks. Rich called the next day and said he would come on Saturday. Awesome. He came, cleaned it, changed one part. Unfortunately I had to leave for an event. After getting back home I was told it was $300. More than shocked at that since I was told it would be $200 when I first called. Rich called a few hours later and said my husband shorted him $200. Said he put the money in his pocket and left, that he didn't have any other money in his pocket so he had to of shorted him. Found that hard to believe as we are a small business, we would not do that. By the time I called rich back, he then said he must have lost the money and forgot he had $101 in his pocket prior to coming. I asked for a receipt so I could look into why it was $100 MORE than what I was told initially. Rich refused to provide one cause he's "saving me money". Contacted the company 5 times within a week and even showed up once. Same story every time, Pat (service manager) is not available. FINALLY got in contact with Pat and wow. Incredibly rude. I could barely get a word in, could barely explain what happened. Pat continued to talk over, only backed up rich. Stating "time is money" and if it takes longer they have to charge longer. In my experience with contractors, a service fee is a service fee. It could take person A 2 hours to do something but take person B 5 hours to do the same thing. Originally said the part I needed was $50 then went to $100-$120. I finally just talked over Pat enough to say I am done with this conversation, I promise to NEVER return. Should have called another company. If you are referring out sub-contractors then you need to advise your customers you are referring out. THEN you need to let your customers know there COULD be higher service charges since the referred people don't work for you. You also need to let your customers know that your service charges "START AT $149". None of this was explained to me- first time customer here. Here I am thinking I'm spending $200 to get my fireplace fixed and working again, just to spend $300 and a complete hassle. I truly thought a company like this, and being a first time customer, would have made things right. I should have known when Pat refused to call me back.

Service after the sale is Oustanding. Clearview Fireplace are true professionals. First and…read moreforemost they had[have] a Pilot Assembly 3 Way replacement part that is no longer manufactured by the company who sold me my fireplace. The price is amazing. The part warranty is 3 months. My first part arrived and was installed by an HVAC contractor. It lasted for only 1 week. I called in to report my problem. The customer service rep asked me to describe my problem. She said no worries. We will send out a new part by FedEx 2 day, with a return label to send back the defective part. Just as she promised the parrt arrived quickly. My HVAC contractor just installed the new part. It works! I will return the defective part by FedEx first thing in the morning.

The facility is great. Has several pools, a track, multiple gym and training areas. I have also…read moretaken various classes from pickleball to dance and all were very good.

My son had plenty of money in his bank account. Unfortunately he was attempting to create a…read moreCashApp account when the bank issued a fraud alert and shut down his card. This was on April 2, when the Y charged his account. Because the card was frozen, the payment did not go through. The Y immediately charged my son a $35 fee. I called the bank, but they will not reinstate the card for several weeks. I contacted the Y and they refused to help. Not only that, but THEY RAN THE CARD THROUGH AGAIN FOR APRIL 4 WHILE THEY WERE TALKING TO ME TO TRY TO INCUR ANOTHER $35 CHARGE!!!!! I asked to talk to the branch manager or billing department but was put on hold indefinitely. I tried to call YMCA of Central NY, but they routed me back to the Northwest Branch. I then got an answering machine message. I will go pay the $77 right now so my son doesn't incur a second $35 charge, but neither I nor my son will ever go to the Y again.