Woww!!! First of all, i have purchased 3 vehicles in my lifetime, in which the time to purchase vehicles took anywhere from 3 days to a week because of the back and forth between finance, car dealer, and myself.
But when i tell you of the seamless process provided by the the Reps from the Sun Credit Union was uber amazing, i am not over exaggerating!
I spoke to Shirley about my current auto situation (this speaks to her OUTSTANDING customer service and client relationship building) and she took my information back with her and within minutes Ms. Nancy and Daniel offered me three different viable options! Three!!! I thought about it, took him up on the third offer, which was a new vehicle. I decided to go to the referred dealer on a Saturday - The Credit Union is closed on the weekend. Nevertheless, i went to the dealer, saw the car i liked (i had saw it online before going) and within 3 hours, i went home in my new car!!! How did i get the financing if the credit union is closed? The referred dealer had Ms. Nancy's number and called her on a Saturday to get my financing secured! Paperwork was emailed to me the following business day and i emailed back. Didn't even have to go to the credit union!
I'd say the whole process took less than 24-hours - heck, probably only 4 hours combined. The longest part was at the dealer!
Everyone needs a financing team like Shirley, Daniel, and Ms. Nancy. Also, shout out to Ms. Dana, Shirley's manager for dropping some knowledge in passing! From the dealer, shout out to Ms. Deborah the car sales rep and Lloyd, the finance mgr at the dealer for their prompt and efficient efforts!!!
I am thoroughly and pleasantly satisfied with the outcome and with my car!
Oh, and everyone from the Sun Credit union even from the dealer reached out to check on me and my new car!
I look forward to our continued relationship!
Get with Sun Credit Union! They will go above and beyond to help you achieve your dreams! read more