I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Overall, it was a positive experience. The owner greeted us warmly when I picked up my garment,…read morewhich immediately created a good impression. Although the customer service during the initial drop-off could be a bit more personable, the quality of the alterations was outstanding. I had pants shortened, and the craftsmanship was excellent. Prices are competitive. Regarding delivery, I mixed up the drop-off and pick-up dates, but the delivery person was friendly, leaving my items at the front door. Communication through their app is smooth and efficient.

Moved into new home and our washer / dryer didnt get delivered as scheduled. We found this company…read moreand they did us right. I recommend them. Full service drop off laundry, will be taking my dry cleaning here.

Very friendly cleaner with very reasonable prices. Clothes were ready as promised. Not much else to…read moresay about a cleaner. But finding quality service and quality ownership shouldn't be overlooked and taken for granted. Check them out.

I dropped off my husbands uniforms for some patches to be added on and dry-cleaned, as well as one…read moreof his buddies. I also dropped off my king size weighted blanket to be dry cleaned. The gentleman up front was so friendly and took care of things quickly. They were able to rush the uniforms (husband had a deadline fast approaching) for a very reasonable fee and my weighted blanket was also ready early when I picked up the uniforms! I believe this may be run by a family, and I love supporting small businesses. This is definitely a business that provides quality services and deserves all the support they get. We will be returning next time we have a dry-cleaning need!

Loved this place! The service was quick and flawless. Went in to get my fiancé's suit altered and…read morethe team paid great attention to detail to the fit considering the fabric. The price was more affordable than other places we got quotes from. Going to come here for all my alteration needs!

Good job of altering pants…read more It was a pretty complex job because I wanted travel pants to be much less bell-bottomy. The price was reasonable and the work was done well and on time.

They the best- listen carefully, repair buttons when I didn't even notice they were loose or…read moremissing. And everything comes back clean and beautifully pressed. I often have them hem fabric for tablecloths or napkins. A few years back Mei took in some tux pants for my husband. You can count on a job well-done with a smile! And they work so hard. Please give them your business!

Walked around Point Ruston looking for the address posted on their Yelp page carrying my dirty…read morelaundry. They don't exist. There was a rumpled old banner hung from the side of an under construction parking garage. The phone was disconnected so it was impossible to contact them.

From the owner: Oneclick Cleaners NW services the entire North Tacoma area! Yes, we provide the best full-service…read morelaundry service in the area, but at the core we provide peace of mind and convenience. Free pickup and delivery. Convenient drop off location at Waterfront Market at Ruston. Automated billing. Online scheduling. Service with a smile. Tacoma, we want to be YOUR cleaners

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

Sent an inquiry message and Steve responded almost immediately. We were staying at the Hyatt in…read moredowntown Seattle and he made things very easy. We left our laundry at the front desk, it was picked up and dropped off within 24 hours as promised. Kept me updated the entire time from pick up to drop off! Detergent is free and clear which is what we use at home even. Everything was perfectly folded and in bags when returned back to us. Also, he offered a 15% discount for first time customers! Very reasonable prices. Highly recommended instead of spending our time at a laundromat or spending a fortune with hotel laundry during vacation!

"You can do hard things," my mom used to tell me. Let's talk about hard things a second. Cooking…read moreBeef Wellington, right there, yes, *wagging a finger* that's hard. Asking your crush out on a date to Medieval Times--that's hard. Confronting grandma about her drinking as she drains her fifth gin and tonic during Thanksgiving--that's hard. Finding a dry cleaner that can pull a two-day turnaround AND has eco friendly services. That's really hard. Really. Hard. And then I found Star Cleaners. Little did I realize they were a gem of the Lynnwood scene for a long time. I needed to get my daughter's prom dress cleaned quickly. Like I wrote above--a two-day turnaround. The staff didn't bat an eye. "Of course we can do it." Those golden words singing from their lips nearly gave me an out-of-body experience. The result? Perfection. The dress looks great. Daughter is pleased. They have my business moving forward.

I used this cleaners through the Hyatt laundry service during my stay in Seattle and when I…read morereceived my laundry back one item was missing. I outreached to them by calling more than 5 times until someone finally answered. When I told them an item was missing they told me it was nothing they could do because my receipt listed only 5 items instead of six. Even if the list was itemized incorrectly I should still get all my items back!! They then told me to follow up with my hotel. This to me is not only poor customer service but theft!!

Very great service. I get our shirts cleaned and pressed. Excellent service. Good price.read more

Fast service, friendly, beautiful results on my suit. Very helpful for a same day of need.read more

This place is very very clean, attendant on site, bathroom and price is good! Plenty of seating…read more Clean machines.

Dropped off, done the same day. Came back a few times and had a good experience every timeread more

Lost my receipt and and had forgotten about my shirts for more than a month and they were very…read morehelpful in locating them.

Peninsula Laundry saved my keister the day before I had to leave town with tablecloths for my son's…read morerehearsal dinner. They were 60" round tablecloths. After spending nearly an hour ironing one of them, I knew I was not going make it. Around 3 pm, I called three other cleaners who said they couldn't help me. Then I came across Peninsula Laundry & Dry Cleaners. They graciously agreed to help me. I took them immediately and was able to pick them up before 10 a.m. the next morning on my way out of town. They looked beautiful and had no creases! The price was more than reasonable. I'm switching to Peninsula Laundry & Dry Cleaners for all my special laundering, pressing, and dry cleaning needs. Thank you so much!