No assistance when machine doesn't work, I'm out of $10, no one answers phone either. I want my…read moremoney back

walked in and it smells really bad inside. homeless sleeping inside on benches. Some machines are…read morebroken.

Always clean and organized at this business, always reliable machines and bill breakers…read more If you have issues you can knock on the door to the 'cleaners' next door and the friendly couple who runs this business will assist you with your question(s). My apartment has awfully maintained washers and dryers, so I do my wash & dry here all at once, three small washers at $3.50 each is cheaper and more convenient than one load at a time at home for roughly the same price. Dryers are 0.25 each per 6 minutes, so I usually get away with less than 15.00 total to do all my laundry. Hope this helps someone out! Cheers and have a great one!

Quiet location. Not a lot of washing machines. Bathroom available. Lots of carts available. Owner…read moreis next door at the dry cleaner and regularly maintains the place. Cost for large wash: $8.25 Medium wash: $6.50 Small wash: $3.50 Dryer: $0.25/6 mins

Energy savers machine literally zero water machine not overloaded…read morecalled the Customer Service # Owner starts yelling at me arguing another complain just yesterday for not enough water to clean clothes. If you like lots of water and visible soap this is not the facility for you. Speed Queen machine are close to 10 $ a load have more water if you have large load capacity need. Small capacity machine zero water and close to 5$ a load. NOT ENOUGH WATER TO CLEAN CLOTHES PROPERLY PERIOD. Go else where this is crap if you want clean clothes. A complete waste of time and money. Worse experience ever.

Had some technical issues with the front load washer I was attempting to use. Called the customer…read moreservice number and a gentleman was over to help me out in great time. Washer was troubleshooted and my laundry was in its way in no time. Great experience!!!! He even covered the dryer fee thank you so much sir!!!

My washer recently broke and while waiting for a repairmen, I decided to look for a decent…read morelaundromat to wash my clothes at. Although there are much closer options to my house than Fresh Folds, this one looked the cleanest and it isn't coin-operated, so I decided to go with it. I am very glad that I did, because I had a very pleasant experience. No randoms hanging around causing trouble, no foul smelling washing machines (I read a review that complained about such at a different laundromat), a fairly clean interior, and decently priced options for what you get. In order to use the machines you load or reload a card specific to this business with a minimum of $10 (at least at self-service). Then you wave the card over the designated area on the machines to start them up. It's pretty much all self-service, but there was an attendant at the register who helped people. They also sell laundry essentials such as detergent, fabric softener, laundry bags, and they also have a vending machine to purchase food at. They have a gender neutral bathroom that appears to require their laundry card, but it says "$0.00", so I assume it's to make sure only customers gain access. Something else I noticed is that the washers and dryers have Spanish translations! (Price Range): $15+ (Machines): I used the mid sized machine ($8.59 a load) to wash all of my regular clothes, which I estimate to be about 3 loads. It states that it can hold 4 loads. For the smaller machine ($4.25 a load), I washed two heavy coats. The clothes came out smelling and looking great. The dryer is $.75 per 8 minutes, which isn't bad in my opinion. The second largest machine is $10.58 and holds 6 loads. The largest machine is $14.10 and holds 8 loads. (Location): It's located within a small business center in a fairly decent part of Tacoma. Good amount of parking spots. It's a decent sized establishment on the smaller side, and there are 6 regular chairs and 4 barstools for people to sit and wait. Both the machines have dispense areas at the top where you pour your softener, detergent, main wash, pre wash, and 2nd main wash. There are wash settings for heavy or soiled loads, adding an extra rinse, delicates, warm, cold, hot, etc. (Service): There was an attendant, but I didn't interact with him at all.

Just moved to the area and had lots of laundry. Decided to just drop off and have them do for me…read more Turned out great, wash, folded and bagged. Ready next day, Nice staff. Clean location.

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Well run, dependable, friendly staff and they also do quality tailoring. Just choose this place and…read morebe comfortable.

I had a wonderful experience with this business. Family has been 50 plus year customers. Many…read morebusiness account among family friends. Had some difficulty picking up our cleaning. The door has been locked with a note stating back in moment and no one seems to return. No one answered door or the phone. No one visible. My mother has had this experience several times. Real hardship for an elderly person. I spoke with a member of their local team. Explained the impact on safety the local homeless situation is having on the the location. The employee locked the door for protection. Totally understandable and grossly unfortunate. The team member was very helpful and informative. Saddened that the safety has become such huge factor. My Mother looked into the impact that homeless are having on businesses and the horror stories of employees and customers. Soo sad. Customers and Employees deserve better from all concerned. I strongly encourage folks to support our local businesses who have been so impacted through these times of challenge.

The most expensive dry cleaning I've ever seen. Same day service is cheaper in Denver. Absolutely…read morecrazy!

It is clean and easy to figure out even for someone who has never been to laundromat before, I…read morewould recommend this place to anyone in the area.

Small and clean. machines seemed to work well. The overhead music is waay too loud! and it says…read more'Free WiFi', but the wifi password is not posted anywhere, so no wifi. not cool.