I do not leave reviews for people I do not hire but I found this team to be very rude. I am happy…read moreto share screenshots of text with Yelp staff for proof on my interaction with this team. Even phone records if they would like. I called on Wednesday, July 10, 2024. There was no answer and I left a voicemail. Never heard back from them so I called again on Wednesday, July 17, 2024. I started to leave another voicemail and my voicemail was randomly disconnected in the middle, which was weird (also a feature many networks let you do if you preview the voicemail and decide not to proceed). So I sent a text and he called me back immediately. This part felt better honestly, finally able to talk to someone. I sent him my name and address via text, he will send me date and time options for scheduling. Later a few days later, the team texted me saying they would like pictures instead. This is Friday, July 19, 2024 per the text timestamps (can be provided for verification if needed to Yelp or anyone else). He requested pictures and was obviously not scheduling an appointment. I was not able to take the pictures immediately the same day. They were sent over approx one week later on July 27th as I had a personal emergency to prioritize. Instead of a poor quality pictures, I decided to take my time, do a detailed walk through and take two videos. I even took the time to zip it up for him and upload it to dropbox (public easy to download link, industry used for over 10+ years and intuitive). They responded by telling me that: "Your videos are not viewable. I don't believe I will be the best contractor for you. The major delay of response is not a good first sign for communication for me. Also I am not available to look at your project this week. Let alone start till mid October. I wish you the best and hope your project goes well." This is laughable, they were hard enough to get ahold of the first time, they never came out to give an estimate as agreed in first phone call and then they give me an attitude when I go out of my way to give them a detailed video instead of crappy pictures. Obviously I am proceeding with someone else, but this was a weirdly disappointing experience. This business is blacklisted and blocked in my books and they are not welcome to bid of any of my work, ever. I find it weird they have so many other 5 star reviews that contradict the experience I had so I am exercising my first amendment right to share what happened with me. P.S. I can tell team is not tech savvy with the basics when they request info from you, i.e., you cannot play a video inside a zip file, you have to unzip first.

Second job, just as good as the first. Overall did an excellent job on adding an awning roof over…read moreour cement patio. If we had another job for them we'd hire them a third time. We appreciated their prompt response with communication. They were open to discussing different ideas and questions for the project. However, this type of project seems to be something they do frequently, which is good. We needed a permit from the city. This slows things down. However, it didn't take too much time to finish the project. I appreciate how they integrated the existing roof line into the new roof. You can't tell it was even there. They did subcontract the roof and gutters. But that's not their specialty, which is okay. They stated they could have done the roof if needed. In all they did an excellent job.

Had my 2nd story deck replaced by these folks. They exceeded all expectations I had. All the…read morefolks within the company were a pleasure to work with.

From the owner: A family and locally owned and operated small business. We are patio cover specialists. We are…read moreunique as we provide a wide range of products at various price ranges designed specifically for Colorado's extreme snow, wind and UV exposures. Our goal is to provide our customers with options that fit within the individual shade and protection needs as well as budgets. In house licensed and insured contractors open to working with individual homeowners and businesses in finding a solution to each's own unique building exposure and desired protection and coverage. We take significant pride in our work and indepth knowledge of a wide range of products as well as our professionality which aims to exceed the existing expectations within the industry. We work with locally licensed and manufacturer engineers to provide building plans and conceptual drawings acceptable to your local building department and Home Owners Associations. If you are considering a patio cover, you should not hesitate to contact us to schedule a free estimate to go over all of the options available to you. We look forward to and appreciate your business.

Unbelievable transformation! Philip and his crew remodeled our small main bathroom. Pulled the tub…read moreand took out all the old wall tile, vanity, and flooring. Then they installed a walk-in shower, new floor, new vanity, and all the fixtures. Everything was on schedule and within budget (I never get to type that sentence!), communication was constant, issues addressed immediately, and Philip's suggestions added great touches I hadn't considered. As a retired math teacher, I tend to get a little (lot) fussy about details, and my experience with contractors has certainly not always been positive. But I couldn't ask for a better overall experience than what Philip provided -- absolutely zero conflicts, and a final outcome surpassing even my "fussy" expectations. Philip is now my go-to contractor, and I've already started budgeting for the downstairs basement remodel.

Phil created custom cabinet doors for our redone fireplace. They were exactly what we were looking…read morefor and we would recommend him to anyone.

When I first spoke to Pete, I was at my whits end trying to find an available deck contractor who…read moreactually had a reasonable plan to fix my Deck problem and was willing to help. Not only did Pete help, he did an incredible job, for a fair price and in the timeframe he promised. I cant speak more highly of him. Super responsive, friendly, knowledgeable, explained what the issue was and then solved it properly. It was a blessing to work with Pete and I would recommend him to anyone and would go out of my way to make sure they checked with him before doing any kind of deck work.

I first found Pete in the Arvada circular Quality Connections last July when my daughter went on…read moreher Honeymoon. I wanted to surprise them by having everything Beautiful when they returned. To make a long story short, Pete was doing another job close to where my daughter lives and came over to give me an estimate, I was going to tackle it myself, but I had a lot to do. Because of a delay in materials on the other job he fit me in the next day!!! He did a BEAUTIFUL job. I called Pete again last week to get a refresh on the deck and once again, the deck looks brand new. Pete is a customer service oriented guy and a pleasure to work with.

Missed providing an estimate. Took photos to assist. Reminded a second time. Never followed up.read more

We found Decks By Rhino after experiencing problems with the original contractor. Having Tiaan and…read moreJorge complete the project (backyard deck w/pergola and front steps/deck) is one of the best decisions we've made while remodeling our house. On a personal level, Tiaan and Jorge are two of the nicest people you'll ever meet. Neither hesitates at explaining in great detail what and why they are doing what they are doing. Along the way, they made some great recommendations on how to improve the structures, as well as improve the aesthetics, of the decks. We also had numerous discussions about non-work related topics. Being great friends promotes excellence in quality, and this relationship is no exception. On a professional level, Tiaan and Jorge provided the highest quality work one can imagine. I can't count the number of times Jorge got out his level to ensure perfection. Both Tiaan and Jorge are as meticulous and detail-oriented as can be. Not only are they superb craftsmen, but they are true artists, too. The steps have a flow to them that I had never even thought about. The steps are also inlaid with decking that was used as the picture frame. A subtle, but incredible enhancement. Tiaan also recommended a louvered pergola, which not only checked the box for a covered area over the grilling/table section of the deck during inclement weather, but it can be opened to gaze at the stars at night. Being aluminum, it also checks the box for a maintence-free future. Once Tiaan and Jorge started the work, one or the other or both were here every day and put in a full day's work till the job was complete. Once we complete the landscaping of our yard, they will return to complete a couple minor details that need to wait until then. We've already discussed having them do some other jobs for us. If you need a new deck, don't waste your time calling around. Call Decks By Rhino and your new deck will be the talk of your neighborhood!

When I requested a quote for some work on a deck in my backyard, Mr. Martin was extremely…read moreresponsive. The difference between the quote he gave via email from the pictures I sent him vs the amount he quoted after coming out to inspect the work was fairly substantial, but still acceptable. Him and his coworker were able to finish everything in a single afternoon, and the finished product looks beautiful. I'm very happy with the work done - I've included a picture of the deck beforehand as well as the new one:

We contracted Jay to assemble and install our IKEA kitchen cabinets. The project also included some…read moreframing and finish work. Jay was responsive, flexible and friendly. He was at our house at the time he said he would be each day and he finished the job on time and for exactly the price we agreed on. The quality of his work was solid.Even though there were some unexpected challenges and we made some changes during the course of the project, Jay took it in stride and worked with us at every step. Based on our experience, we would recommend Otto Custom Builders for any home demo, framing or install project.

This was not a great experience. Initially, I contacted Aaron, the owner, to replace a basement…read moreshower door, after the - likely original - shower stall door started to come off its framing, before my neighborhood handyman (who charges less than half of Aaron's day rate) fixed it. I regret that I didn't simply leave the situation there, keep my old shower stall door/frame kit, and save $1K. However, at the time (June 2024), I had high hopes that Aaron could become my general contractor, for me to eventually hire to renovate my kitchen & bathrooms upstairs. So I hired him to test him, with 5 specific projects: 1) Basement Shower Stall Door/Frame: - Given I was a new homeowner, I had no idea what I was doing, told him as much, and asked for his help. I measured the shower stall, told him some ideas of that for which I was looking, and - given he's a General Contractor, who told me he's originally from New Jersey, and was hired to renovate an entire house in Mill Valley, CA (posh NorCal) during the pandemic, I mistakenly trusted him. He told me to find shower stall kits on HomeDepot.com, have it delivered to the store, then he'd pick it up at the store in his truck, and remove my old shower stall door/frame. What he failed to do was verify the kit I sent him - before ordering - matched the measurements, after I specifically asked for his guidance/help, and he offered to help me. Then - worse yet - he was unethical, unlike my neighborhood handyman, as he never told me during the install that it was the wrong measurement / size, for that shower, installed it anyway, removed my old shower door/frame/kit, without discussing this with me, told me to get out of his way and go upstairs and "trust him," then I realized after he left that it was the wrong size. Worse yet? He removed the tile, grout, caulk, and new paint, and when I contacted him to fix it in June 2024 - before my July 2024 Breast Cancer Diagnosis, hence the delay - he never replied to come fix it. 2) Crawl Space Access Door: - Same goes for this. He told me he has a jigsaw, so he could fix the wood frame and install the door properly around it, that I'd already purchased through my HVAC contractor, only to leave the wood in piece meal around it, allowing bugs to enter my home, which was the entire point of his work. Then he sloppily sprayed fire foam around it, and it looks significantly worse than if I'd just hired my neighborhood handyman with a day rate less than half of Aaron's to do it, in the first place, who I now need to hire to fix it, including creating a wooden frame with a proper fit, flush screws, and a cement bottom, to match the wall. My handyman quoted me $187.50 for 1.5-hours for this specific project. 3) Bedroom Vent: - When my HVAC technician moved one of the vents in my primary bedroom, the base board needed to be patched, as well as the carpet. Aaron bought the wrong base board at the wrong Home Improvement shop, told me that was the only option, only for my neighborhood handyman to tell me - yet again - that Aaron was wrong/lied to me, and that my current baseboard is still replaceable with an exact match, so yet again, I need to hire my neighborhood handyman to fix Aaron's work. 4) Kitchen Calendar Wall Hook: - I know this was simple, but while he was here, I thought he could help me make this more secure, but - yet again - my neighborhood handyman had to re-do it. 5) Flag Anchor Front Porch: - Yet again this was done with the wrong hardware, that was not aesthetically pleasing, so my neighborhood handyman re-did it. Overall, it's not just the fact that Aaron's rate was near double my neighborhood handyman, it's not just the fact that he made numerous mistakes, after reassuring me I could trust him, as I told him these were test projects for bigger scale work, it's the fact of how Aaron handled the mistakes, by ignoring me, hiding the shower door mistake, and refusing to fix the mistakes, over 1-year later. Whereas, my neighborhood handyman has made mistakes before, and he owns up to them, and fixes them without any issues. We're all human. :)

Aaron has a wide skill set. He did a railing project for us,…read morereplacing the newel post, handrails, & balusters as well as refinishing the stringers. The new balusters are iron and square and the new wood is white oak which is a very hard wood. We're very happy with the end result. Aaron paid close attention to detail at every step of the project, was on time every day, did the setup and cleanup well, and also paid attention to safety. To boot, he's a nice, friendly guy as is his nephew Jayden who assisted on the last day of the project. Highly recommend.