I've been driving the same 2013 Toyota Tacoma up until a few weeks ago. I just moved to the…read moreGallatin area a month ago. I was proud of my truck, but it had seen better days after being on the road and helping me lug my music equipment etc. I've had good rental car experiences with Nissan brand cars, so I wanted to give the Gallatin Nissan dealership a try. Was in the market for a lightly used car or truck anywhere between 2020 to 2024. With the help of the friendly sales associate Ray, I settled for a 2024 Nissan frontier pick up double cab. She only had a little over 19,000 miles on her and still in good shape. When I traded in my old car, I was able to get the final price to just $5000 over the original cost of my Toyota Tacoma back in 2013. Grateful to have found a truck, with the help of Ray of course. He was nice, personable, and never once pressured me into a sale. Two or three weeks later (yesterday afternoon - I'm writing this at midnight Central because I'm a night owl), I purchased stay flatbed cover for my Nissan frontier. I had managed to assemble it on my own at around 85% completion, but the instructions it came with weren't entirely clear towards the end. I contacted Ray at the dealership in hopes that he knew somebody at the shop who could help me assemble it more professionally. With the help of his associates, Matt and Mitch, and a little bit of my own elbow grease, the three of them were able to help me save probably hundreds of dollars and helped me point out some minor mistakes I made in the assembly process. I'm not going to throw any other companies under the bus, but someone wanted to charge me four to $500 for their services. Ray and his friends helped me keep those numbers remaining in my bank accounts. The point of the story is that, if you are new to the middle Tennessee area and are looking to upgrade, but not looking for an actual new car, reach out to Ray at Nissan Gallatin, Tennessee. He'll point you in the right direction of a great car, and if you're nice to him And other employees of the dealership, they might do you a favor down the road.

liars, cheats, and irresponsible. If you have services done here beware, especially if Chip is…read moreinvolved. If you ask to speak to his boss, be ready to wait, and wait, and wait. Then when you do he will refuse to take any responsibility and cover for Chip, even after Chip throws him under the bus. then I'm sure Kristie will get on here and defect without taking any responsibility and blaming the customer for the experience. Save your time and money and go elsewhere. took my car to a local Mechanic and get the services done for half the price and time, and they were amazing on not "man-xplaining" to me what I needed.

I don't write business updates often, as it usually takes a special or terrible experience for me…read moreto do so. But this time, I'm happy to share that it's been a positive experience. Since I bought my RAV4, now called Nirvash, I've regularly gone to Toyota of Gallatin for service and upkeep. Apart from changing tires, I trust them with everything else I can't handle myself--like replacing wiper blades or the air filters. Over the years, I've heard some not-so-great stories about dealerships taking advantage of customers, but luckily, Toyota of Gallatin has always been honest and fair with me. Every visit, they make sure I have all the info I need to take good care of my vehicle. They even do this when there's an opportunity to make extra money from services I ask about but don't actually need. For instance, about a year ago, I went in for an oil change and tire rotation. I asked them to replace both the cabin and engine air filters. It turned out the cabin filter needed replacing, but the engine filter was still in great shape. They asked if I really wanted the engine filter replaced, showing it to me to confirm it was fine. That saved me around $50-70 that they could have charged me for that day. Earlier this week, I visited for fuel treatment and brake service. They completed the overdue fuel and engine cleaning treatment, but upon inspection, they found my brake pads still had plenty of life. They told me I was good to go, which saved over $600 in parts, labor, and taxes that could have added up. I asked for the service anyway, and they could have done it for extra profit but chose to be honest and fair about what was really needed. I've heard a lot of stories about certain dealerships just trying to rack up big bills by recommending unnecessary repairs. But so far, Toyota of Gallatin has been different. Their honesty and fairness have earned my trust and loyalty.

Shame! Shame! SHAMEFUL!…read more For Toyota vehicles being the absolute GOAT that they are in my experience, this place serves the Toyota Name ZERO JUSTICE. An absolute DISGRACE- yall ought to be ashamed of yourselves as humans! They have literally taken parts off my vehicles and LOST THEM on more occasions than I can count. Then they charge you for the parts. a $250 wheel bearing? Maybe. My $1500 skid plate!??? Seriously!?? They will also do things and deny them often, they will lie to your face happily, and will waste your time. (Let your vehicle sit for 8 hours and claim they're working on it while it's sitting in a Parking lot not being looked at). if you can find your own mechanic- I'd advise to... because this place hires the barely hirable.

Had a great experience working with Chad Rivas ordering my 23' JL. Chad was super responsive and…read morehelpful throughout the process. I was buying out of state and was very skeptical about the whole process but Chad provided updates along the way and handled the pickup of the Jeep to get shipped to me with ease. They tried to slide in a $900 coating but he quickly removed it when I asked about. The only hiccup I had was with the finance manager not being clear on the price of the extended warranty. He said it was $20 and I asked if that was upfront, as in a one time payment. They said yes and I later realized they were going off the monthly payment, $20 more per month, instead of the actual price. I probably should have known better but when I asked about if that was upfront, I know he full well understood what I meant. This caused me to have to wait longer for updated documents. However, I don't know that that's enough to cause me to not recommend this dealer. I'd say give Miracle a shot. I'd consider using them again for a future order.

This place is garbage. They told me I had to lock into this ridiculous APR for 12-18 months (which…read moreis a lie) and not only the salesman I had but everyone else in there consigned this nonsense. They only call you if they want to sell you something. I have called this dealership over 100 times and left MULTIPLE messages and nothing but lip service. Bet if I call and ask to buy something they'll answer the phone. Truly an awful experience. ALL I NEED IS AN EMAIL SHOWING I PAID TAXES ON THIS SO I CAN BE DONE WITH YOU.

My experience with Reanne Miller at Gallatin Honda was great! Reanne was a wonderful sales person…read moreto work with and we came to a great deal for the Honda CRV I had wanted. She was very upfront and honest from the beginning to end with my purchase. Please be sure to ask for her when visiting the dealership. You will have a satisfying experience!

I purchased a used 2023 Honda Civic from Blake Pruitt in March 2025. I had to beg to test drive the…read morevehicle. On the test drive I noticed the alignment was off. Blake stated that was impossible. The very next day after buying the car my tire pressure light came on. I took it back to Gallatin Honda & they said nothing was wrong with it. Recently my phone fell under the passenger seat. I went to grab it & grabbed a Raid roach bait instead. I'm assuming Gallatin Honda put it there. It is confirmed the car has roaches to this day. I took the car to a local dealership to trade it in. They refuse to take it because the car has been in TWO accidents. Again Gallatin Honda never gave us the car fax. I went yesterday to the service department at Gallatin Honda for a nail in my tire. They needed to replace the tire but I declined. I took the car to tire discounters today. I need not one but FOUR new tires because the front tires are bald because it needs a front end alignment. EXACTLY WHAT I TOLD BLAKE AT THE TEST DRIVE. Buy yourself a bike instead.

7/18-Bouthght a new 2026 Outback in Deep Emerald Green. Love this car! The Staff at the dealership…read morewere tip top. Nick, Rory and Jamar made the day go by. they made sure everything was what I needed. Great Car, Great Staff and excellent service! definite would recommend.

Just got checked in for service and the experience was amazing. Tina was my service advisor, and…read moreshe checked me in quickly. She explained how much time would be needed for the recall work to be done. She talked to the technician to confirm how much time they needed, and offered an appointment if I couldn't wait that long. I decided to drop it off, and pick it up later. Will update review after work completed!

I purchased a travel trailer from Greg Kneedler, Sales Manager of Vic Jenkins Automotive on…read more03/14/2024 and have had nothing but problems. The biggest issue is the water damage due to an undisclosed accident. It was Greg's personal travel trailer that he sold on the Vic Jenkins Automotive lot. He even went so far as to slap a "Car Fax Report" sticker on the window (see attached photo) as if it had been certified. When asked for the Car Fax Report I was told it was only for cars and not travel trailers. I should have known this guy was shady. Do yourself a favor and avoid Vic Jenkins Automotive.

Do not take your vehicle to the collision center. They will not update you on your vehicle, if in…read morefact you call for updates they will lie. They will take much longer to do any and all repairs with no apologies given. They will take it upon themselves to do repairs you didn't not authorize and you have to pay for. They will over charge you and say something small took 13 hours when there is NO possible way it took that long. Please I urge you to take your car for repairs anywhere else. Please don't let them steal your hard earned money. This company is a scam!

Northlake is a great buy here pay here dealership. The staff at both locations is very helpful and…read moreknowledgeable. I purchased a VW Jetta there and haven't had an issue out of it. It's been my second Jetta and my favorite thus far.

Their customer service is not good as far as honesty with their customers . They would not let us…read moredrive their cars without running our credit . This business is bias and and is should not be in business . We got the run around on a car that we liked and this dealer in Gallatin kept telling us Jake at the Hendersonville store was working with my wife and needed to know our down payment and we told them we had more that what was required . It got a little irritating to say the least and a little disrespectful to us. So we left with them having a copy of her driver's license which now we regret doing .The salesman at this Gallatin establishment states , the vehicle we wanted was the most expensive and it was only a 2014 Jeep and we could not run it without Jakes approval but they both were co-owners . This was a frustrating day!