I requested a quote from IRS because my aunt's house flooded. They replied within a few minutes and…read morecalled me right away. I have used this company before (same name but different ownership in the Nashville area where I live). I asked if they could come out and look at the damage the next day. To my surprise they said that they could come out right away and even started to drive out while still talking to me. I didn't realize at the time that the longer the water sat the worse the damage would get. Eli came out and he was beyond awesome (he is the owner of the company and cared for my aunt's home beyond other contractors that have been hired in the past). He explained and even showed me how much damage there was in the home with his special equipment. There was enough damage to make it worth filing an insurance claim. I called my insurance company and they are going to come out next week to adjust the claim. In the meantime, Eli is drying the home and doing all the necessary things needed to minimize the damage. He uses the same estimating software that the insurance company does (also confirmed with insurance) and knows exactly how to work with them. I am so impressed with the way IRS and Eli handled this situation. It made a really bad situation seem not so terrible. Thank you Eli and IRS, I owe you!

Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our…read morekitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Quality 100% service, very good customer service and they answered all my doubts. Excellent quality…read moreof service.

Never contacted me. They were on the list yelp sent they should have responded with a simple text…read more Chris P. Yelp does not give your phone number out or mine for privacy reasons. You have to communicate thru yelp for me to give you my email or phone number. You might be out of my area but yelp sent. Me your company name saying y'all will be in contact. Today they asked how did. My experience went with Metro Builders.

Todd Carpet Cleaning was exactly what I was told they were by a friend that referred them to me…read more Friendly, fast, reliable, professional, reasonably priced, and Mr. Todd did an amazing job stretching carpets and steam cleaning my floors! He has an awesome setup and I highly recommend him. He's a standup family man and I couldn't be any happier with his services! I've found my last Carpet Cleaning guy! He does so much more too. He just got certified in COVID-19 sanitization too.

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.

I would like to share with you the best customer experience!…read more Tajuana at Absolute Cleaning & Restoration coordinated an amazing customer experience for me. She arranged everything exactly as we requested. She communicated quickly with any new information. She updated us immediately when the job was done and explained all the findings. Chance was our technician, he was timely, courteous and provided even more than he promised. Not only did he work diligently on our project, he is so professional, he came back to check on the job and make sure everything was perfectly done. I can't say enough about this great experience. You dont find people who are willing to work hard like this and treat the customer so very very well. Many thanks!

I contacted Chris about a mold problem in my home & was very pleased with the job He and his team…read moredid eliminating my problem great customer service prompt an courteous I give them a thumbs up Mike W

I DO NOT recommend this business. I had a pipe burst under my house. It ruined my hardwood…read morefloors. I contacted my insurance company and signed a contract with Midsouth Restoration in February 2026. I was moved in to an airbnb 3/16/26. It has been 2 months (9 weeks) and I am still waiting for the project to begin. Midsouth Restoration came and tore my floors out of my kitchen and dining room in one day, and I have not seen them in 2 months. I have emailed Michael Harrison 6 times (4/13, 4/23, 4/30, 5/11, 5/15, and 5/18) I received a response from him on May 11th saying that he would have a start date and a completion date within a day or so. I am still waiting. I am beyond frustrated with this company.

After two weeks into our kitchen update, our dishwasher leaked causing the update to turn into an…read moreinsurance-involved renovation. Of course, the situation was very stressful for us especially given it was our first time in our first home. Despite all this, MSRS was so quick to get everything in order. After just three months, we have a kitchen that I never would've thought we'd have the means to envision! Quality work and quality people!

We just had a house built with a conventional foundation. Right before we moved in, we noticed some…read moreof the floors were not level. The builder said it would be easy to fix and he would send the carpenter back out. Well if the carpenter didn't do it right the first time, then I want another opinion of what's wrong with it so I know what has to be done. I called Olshan. They sent Marty out in February to look under the house. He told me the work looked terrible and he didn't know what to do to fix the house. He said it hasn't even settled and he doesn't know how to fix it. He told me to get an engineer and he'll do what the engineer says, but he just walked away with no estimate or anything. At first I thought this is what these guys do. Floors and foundations. Mine are in bad shape and they don't know how to fix it? It took me a while to understand that Marty did the right thing. Honestly and integrity were the reasons for him walking away. He just didn't explain it well enough for me to understand. If the structure is built properly, and it settles, you can put it back where it needs to be. If it's built wrong to start with, you can't twist it into shape and fix it. I am the victim of a shoddy contractor. The engineer I hired said that my house does not meet minimum code requirements and that it was built so bad that it has to be torn down. It has many major structural problems. Im writing this review in August and we've only been in the brand new house 6 months now. Olshan was out right before we moved in. He realized that this house would never be right if it was built this poorly. I just didn't understand yet why they can't "fix" it. We recently had two of Olshan's competitors come out. They gave us crazy, ridiculous priced proposals for all this work to "attempt" to fix it. The contracts actually say they will attempt it. And they will not guarantee it will be level. The engineer told me this house cannot be fixed without tearing it down. Olshan's competitors want to take advantage of me for work that will not solve our problem. Marty at Olshan did the right thing. I got taken advantage of by a builder, but not by Olshan.

Dardy, Jorge, Carlos, Mario, Jose, and Gabriel of Olshan Foundation Repair did a wonderful job…read morefixing our foundation underneath our home. We are so glad we met them and can no longer hear the cracking and feel the unsteadiness underneath our home. Superb job indeed and will be recommending them to friends.

Servpro was excellent. My wife and I went away for the weekend and came home to a flooded house…read more The toilet on the second floor broke and flowed openly for 2 days straight. Our insurance sent Servpro out to dry the house. David and Alex were incredibly polite and understanding. David went out of his way to make sure that we fully understood what they intended to do, what it would look like, and what the results would be. He made sure to answer all of our questions fully. He was also very accommodating of our schedule and requests. These guys usually talk to people on bad days and they're very understanding of that situation. I cannot stress enough how polite, understanding, and accommodating they were. Thanks guys!

Don't do it! You will not get all your stuff back and have…read moreto sign that you did. It is impossible to know if all your items were returned to you. They push you to sigh that all your things have been returned. Weeks later I missed a diamond ring that was my grandmothers. Someone really liked my antiques because they are gone too. You need to take pictures of everything you can if you use anyone in this business. Just terrible!

I have been working with Paul Davis Memphis location-Shannon, Brad and Thomas for several months on…read morea restoration in my home from a leak. They have been AMAZING!!! They have helped me with the insurance process and as soon as work was approved, they had me moved out and work started immediately! Their contractors are there every day and work all day long. Highly recommend them for any type of restoration or construction!!

If I could give this company a negative -10 I certainly would. This company was just sold to a new…read moreowner. That's a huge red flag because I was dealing with an unknown quantity. However they have the previous owner, John Blose, still kept on (briefly I assume) as a General Manager. This company had replaced my roof over a decade ago and they came referred from liberty mutual. I liked their work. They were professional. They were responsive. All of that has gone away now. Squirrels chewed through a corner of my roof shingles and it rained in the house and there is a little patch of black mold. The mold square is about the size of a dinner plate. The estimates I've recieved on that from other companies have been wild. $35,000 to $50,000. They all want to go through my insurance. So I called Paul Davis and showed John Blose a picture and I'm guessing the new owner only does huge jobs now because John said he would have one of his sub contractors call me. All I need is someone who can open up the wall, so I can see if it's spread and take out that portion and redo that square of wall. John Blose forgot to have a subcontractor call me. I called again a week later and he sent me in house to someone on their team. The person offered to come out and never showed. So yeah.. I'm done. Also, when I told them I would be paying for the job out of pocket the man sounded like he immediately lost interest. All these folks want are insurance jobs I believe.

Mold Terminator helped me out when I need a discrete solution to a problem I didn't even know I…read morehad. They arrived in un-marked vehicles, carefully resolved my mold problems and were gone leaving my house now for over 6 months mold free. They were very professional, and I would recommend them to anyone. In fact I do all the time to my friends and family. If you are in the Memphis area I can't recommend these guys enough. They can do your home, church, offices, anything. They are quick and reliable. I hope this helps! :)

From the owner: Mold Terminator is fully licensed, bonded, and insured, specializing in providing the highest level…read moreof mold remediation in the Mid South and surrounding areas. Mold Terminator's certified technicians offer discreet services for both commercial, residential, and government properties. We value Integrity, Community. Excellence A+BBB rating Free Assessments Uses a third party for air quality testing Black Mold Removal Water Damage Restoration Enviromental Abatement Free classes on Mold and it's dangers for local realtors INTEGRITY. COMMUNITY. EXCELLENCE

So we had a water leak inside my kitchen wall when I came home from work. Plenty of water ended up…read moreunderneath the flooring, under some cabinets and soaked into the drywall. Landmark came out surprisingly quick after a call to State Farm and got to work finding my leak and drying my house out. Everybody was fast and professional and I can't be more appreciative. Thanks again guys!

We are grateful to Landmark Construction. My husband discovered a fractured plumbing PVC pipe in…read moreour attic & finished replacing it late Tuesday afternoon. Just then he realized it continued through our expensive steel roof & there was a gap between the steel roof & the pipe. The weather called for hours of rain for yesterday. What to do? Jimmy was so easy to work with & had terrific people skills on the phone. We were also delighted that Jimmy sent Eric out to finish the fix on the roof when he said he would yesterday afternoon. Eric was conscientious enough to fix a small crack on another pipe while on the roof. This was problem solving of the highest order for us.