If I could give this place 0 stars I would, firstly the specialist I saw which whom was Dr.Chohan…read morewas very rude and unsympathetic. When I had told her that I had received a second opinion on getting diagnosed with rheumatoid arthritis, she immediately shut it down and kept insisting it was fibromyalgia. It felt like she was definitely judging that I went to get another opinion on the matter. I'm not sure who exactly she thinks she is and where the sense of entitlement and egoism comes from, but needless to say, don't every come to this place to get treated, you will not get the care you deserve.

Sad to say that somehow this place got worse. Hector is the infusion coordinator. What horrible…read moreunempathetic customer service. It seems as though he even has conflicts with his own employees as well as his customers. He needs a lot of training on how to work with clients.

For general exams they are first rate. However, they wanted me to do a test for glaucoma and then…read morebegin a treatment. Thierry follow up was abysmal. First appt was 3 months out, but I took it. Yesterday they called to cancel that appt and offered to reschedule it in January, another 3 months out. On top of that, the note they put in my record was that the appt was cancelled because of "patient"!!! Very disappointed in the level of care I had come to expect after being a long time patient.

The student clinicians are professional, competent and friendly. I get an excellent exam every…read moretime I go and I am helping future practitioners at a very reasonable price. I highly recommend Midwestern University Eye Clinic.

Dr. Overdorf is great, but today is my last time coming here. Today the receptionist called me at…read morework TEN TIMES in a row to get me to take an earlier appointment. I left work early (hourly employee) and had my daughter on standby to drive me home. It's been more than an hour that we have been sitting here. The lobby is FULL of patients with appointments before me, and no one is moving quickly. I am beyond disappointed at the lack of professionalism that resulted in lost wages and feeling incredibly disrespected.The valley has an ample supply of pain doctors, replacing this level of frustration with a practice that cares about their patients will be a pleasure.

After two appointments, it was impossible to get anyone in the office to return my calls (six…read moreseparate calls) as well as requesting appointments on line. Horrible customer service. Had to get a referral to a competing pain clinic. Suggest deleting this business

The orthopedist i saw was really really good. I was amazed at how quickly he was able to address…read moreall of my questions. I like that they do their own imaging, too, which saves a lot of time. The physical therapists are really hit and miss. Some of them are really good and some of them are clearly just going through the motions. It is really hard to schedule with the therapists you want (and they don't tell you when you're first scheduling that you'll have a different person each time.) They send you exercises to do at home, and will eventually update them if you ask. For me a lot of them were not really helpful. Some days it is very quiet and some days they are so busy that they're just running between patients. I would recommend asking for Madison or Jessie when scheduling, they are both really good.

Pretty hard to recommend a business practice that mistakenly loads the full months-long PT schedule…read morefor your recovery, and instructs you that all these are tasks you must perform on the day of surgery and the 2 weeks before your follow-up. When I called repeatedly and questioned that it looked pretty challenging immediately following surgery, and that several of the exercises like sets of "chair sits" on the day of surgery seemed excessive, I was told repeatedly by the PT staff, and the Dr covering for my surgeon, that "everyone complains about PT", and that if I didn't complete my PT, my surgery could be a failure, which I was also informed of at the surgery center the morning of the procedure. As a result of the PT error, I had torn meniscus, scar tissue and cartilage in my knee joint and 11 months of futile PT. I was never offered an acknowledgement of error or an apology.

I need to share this, because it changed my life. Quite literally, the quality of my life was saved…read moreby my visit to Valley Arthritis Care, specifically with Iain Black -PA. Appointment help/ communication: 5/5 the front office staff, and Iain Black- PA worked me in last minute. I received follow up phone calls, appointment reminders via text/phone, and updates about working me in last minute. Check-in: fast, easy, friendly front desk customer service. Wait: I respect that providers like Iain Black spend quality time with each patient, and know I will receive the same attention and time. Impressively, I was called back on time. The MA Caydance was extremely professional and personable, I felt very comfortable and cared for. Now here comes the whammy - I received trigger point injections from PA Iain Black. Bedside manner 10/5 - so kind, understanding , and gentle! Injection skill beat any I've ever had. Painless, gentle, and he used the cold spray to decrease patient discomfort. He really took his time to evaluate the areas that needed treatment and took care of me. I truly felt cared for by Iain. Today, finding this type of medical care is like finding clear, focused, un-blurred, High Def Bigfoot footage. It's unheard of! Thank you Iain, you're changing the world, one patient at a time.

I wouldn't recommend wasting your time at this office. Joanna Taylor is very disrespectful about…read moreeverything through your appointment and never once in my life have i felt so rushed to leave out of my appointment. neither are the people upfront are very nice either. very rude energy that comes from this doctors office and I will be changing asap

I absolutely love dr Castillo and his crew. Been going for a few years now. And he has never given…read moreup on me and my pain. He worked hard to get me where I am today. Thank you to the whole office.

I have been seeing doc for over 10yrs. Didn't start out needing as much care as today with chronic…read morepain. I have had 4 knee replacements, 3 hip replacements and open heart surgery due to tumor on mitral valve throughout my 61yrs. and now confined to a wheelchair. In 2019 C1-T-4 was fused. My life today is chronic pain 24/7. He installed a pain pump in 2023 for my lower back. It works great!. I took a fall on to the hot burning pavement June 6, 2025. Heard my head hit the ground. I believe it jarred the fusion from 2019. The nerves became rapid fire, pain 24/7. On 6/19 I had a procedure called spinal cord catherization throughout my spine. Within 2hrs my number 10 pain decreased to an 8 by bedtime I was at my bace line of 6. I highly recommend Dr. Castillo's office he is very knowledgeable, listens, and takes the time for you. The staff their process are professional.

I would like to know why this office NEVER answers their phones. We are new patients to this…read morepractice, only because I was persistent since they never answer nor do they return calls. We finally were able to see a Dr and now I am trying to get a hold of his assistant and each time after being on hold for 9-10 minutes I am thrown into voice mail and no one calls back. I managed medical practices for years and if we had provided this type of patient customer service we would have been out of business. Patients are scared, in pain, and should not have to endure this type of service. Very disappointed in this practice. On a positive note we liked the Dr and his assistant. By the way we signed up for the patient portal and now have to wait for practice approval in order to contact anyone thru the site, heaven only knows how long this will take.

Stop scaming people, 2 years after your last visit they start finding unpaid bills threatening to…read moresend to collections refuse to send statements. You pay they say that's it a couple of weeks later you receive another threatening letter

My brother-in-law went to Recovia for physical therapy. He was in great pain and mentioned that…read moreyes, you were required to see their psychologist, medical doctor and physical therapists yet in order for him to heal it took that to help address his misconceptions, negative thinking and to be encouraged to hold himself accountable and continue therapy to achieve results. I myself have noticed the improvement in his outlook on life. He has hope now. As he put it, "It's a life's calibration shift."

This place is not a good place for mental health counseling. It might be good for addiction help,…read morebut they have a requirement you have to see the nurse practitioner, a counselor and a physical therapist at every visit. I feel this is so they can charge you a copay for all of them. I don't need pt, and I don't need to see a nurse practitioner at every visit. This place is a joke for mental health issues.

my family and i have been going to Dr. Sobel for many years and always had good results , Also all…read moretesting and blood work including xrays and done in house , what a great team over there ,

Doctor Bruce has always been good to me. He really is a good and dedicated man. He's interested in…read moresolving any medical problems I may have and really seems to care. It's also easy to made an appointment and not have to wait weeks to get in. I don't know how he does it but I have no problem getting an appointment within a few days of when I call. I also like the fact that he can do almost everything in his office like blood work, X-rays, even physical therapy and Chiropractic. This place is like a one stop shop. Very convenient. My biggest negative is the wait times I've experienced on occasion but I realize he's a busy man serving a lot of people. Overall, I have to say that I'm very happy with doctor Bruce Sobel. He's a good Doctor, a caring person and he has taken very good care of me.

The doctors at Atlas Pain Specialists are excellent, which is why I've continued coming here. They…read moreare knowledgeable, attentive, and take the time to listen and tailor treatment to my specific needs. I've received multiple injections from them, and they've been extremely effective in managing my pain. You can tell they genuinely care about their patients and want to help improve quality of life, which I really appreciate. When you go into the office, the staff is friendly. One area that could really be improved is the coordination around prescription medications. My prescription is an injection that must be administered by a provider, and I've been trying to get this sorted out since January (it's now April). I've had to follow up multiple times and haven't received much communication in return. My pharmacy eventually closed out the prescription because they were unable to reach the office to coordinate shipping. I had also informed the office several times that I was due for my injection on the 26th (I receive it every three months), and I'm now several days overdue, with the prescription still not shipped from the specialty pharmacy. Improving communication and coordination with the pharmacy would make a big difference in the overall patient experience and help ensure treatments stay on schedule. I chose this office because of the quality of the doctors and the convenience of the location, and I truly hope this is an area that can be addressed. The care from the providers is outstanding, and with a more streamlined process on the administrative side, this would be an exceptional experience all around.

I am so, so, so glad I found Atlas! Dr Ormond, Sal and the whole staff are amazing! It is so nice…read moreto experience compassion, which is severely lacking in the medical profession these days. I highly recommend Atlas!