My experience at this clinic that left me scratching my head! I went in for a muscle scraping…read moretreatment to help break down some scar tissue--simple enough, right? I thought it'd be a straightforward session without the need for exercises or extra manual therapy. But surprise, surprise! I ended up with a bill of $643 for just 55 minutes of care. That's on par with what you'd pay attorneys and specialized doctors! I get that all services there have their billing codes, but the final cost was way too high for such a short one-time visit. Plus, there was only one other patient there, and two technicians--definitely not a busy day. Foothills philosophy doesn't include one on one care. I didn't know that when I went. It would've made a huge difference if they shifted to a more personalized approach, especially with low patient-to-tech ratio. Instead, I found myself left to do my exercises solo while the staff chatted and socialized, and tossed around an exercise ball. Talk about a lack of focus on patient care! Overall, I was really let down by what I thought would be a more specialized physical therapy experience. I walked away feeling like I didn't gain any real help for my shoulder, just a bill resulting in tremendous disbelief! Based on my visit, I can't recommend this facility for physical therapy. Unfortunately, from my experience, zero stars would be a better reflection of my recommendation, but one is all I can give. I would attach my bill, but I am afraid of the detail it would show #Disappointed #NotRecommended

So I walked in and you have to check in to a video chat which is very loud and not private at all…read more And I had to do this with other people, waiting in the waiting room, which I think is completely against HIPAA.. Zero privacy in the waiting room. I do like the therapist here , But they don't clean the equipment after every use so your touching dirty equipment that someone else just used. I continue to come here only because I don't want to wait to find another place of therapy. But they do need to work on the privacy issue and the hygiene issue.

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

I have been receiving services from Spooner for years, currently at the North Phoenix location for…read moreboth PT and OT. The staff is friendly and upbeat and I felt comfortable from the moment I first walked in. The desk crew is very accommodating, even after I've had to cancel and rearrange appointment schedules more than once. My therapists have carefully evaluated my needs and provided realistic expectations regarding progress. I have exercises to do at home and the assistants monitoring my program are helpful and encouraging while trained to insist on "just two more". Julie has provided me with great suggestions, information and treatment suggestions. They are the best!

Totally money making practice. They give you an estimate first and then charge you way more than…read morethat was promised. Spoke to 3 associates prior to the visit who gave me not an estimate but an exact figure of what i owed after checking with my insurance. Now, they have charged me $100 more than what they said and said that i signed the papers of responsibility. Excuse me, but this is fraud billing. The therapists might be good but there entire staff is only interested in booking you up for more appointments and billing. Was lied to from start to finish and someone needs to investigate this.

DR. JARET IS ABSOLUTELY AMAZING!!!! We would definitely…read morerecommend him to anyone looking for some needed Physical Therapy, He's very caring and extremely personable!!!! With being lso very cautious and particular about sanitizing every item before and after he hands them to you, puts your mind at ease, so you can focus on what needs to be done, without having to worry. This incredible therapist even does a follow up call, a bit after finishing up therapy with him, to see how you are doing and if you need anything. He really genuinely cares about getting you better, and in a timely matter, so that you feel better and can get back to loving your life! Small place, not much seating in the waiting area. But there is a little covered table with seating just outside if you prefer to waiting outdoors. If not, there are plenty of dining options within walking distance of a couple mins.

Dr. Tony Kuhl, of 360 Physical Therapy, optimizes the expertise, exactness, and kindness of an…read moreexcellent seasoned practitioner. His vision is comprehensive, progressive, and exemplary. At every juncture, he has exceeded the high bar of my expectations. His well-organized and well-spoken support staff have added to my pleasant recuperative experience. I extend my respect and thanks for an excellent experience and a great result. Best Regards Dr. Tom Barrett

I did aquatic therapy at this office for 8 sessions. I was…read morenever told that there was a self-pay option...and in my case, this option was significantly less that my co-pay for my insurance. I found out about this on my next to last appointment and asked that I be charged the self-pay option retroactively (as they have been receiving more for each visit). They apologized and stated that I would be refunded the difference. I kept following up with them and was then told that this wasn't possible - and I asked to speak with a supervisor. I left multiple messages and never connected with her. I'd highly recommend that others would use a different PT firm, as there are plenty to choose from around Phoenix.

I've been going for golfers elbow and they have helped me tremendously! They are very gentle and…read morereel me in, when I'm the type of person who tends to push too far. The front desk team is super friendly and is awesome about accommodating a busy woman like myself. They did try needling on the first day and although I am a big baby about needles they were very comforting. I've been to different clinics that bore me and their atmosphere is very full, here they truly care!

I Totally Messed my knee up at the lake about a week ago and haven't been able to walk. Finally…read morepicked up the phone today and got myself an Appointment with Doctor Eric Hefferon. Eric worked on my knee for an hour complete with Acupuncture. I am walking again and feeling great!! I am Soo glad I didn't waste my time or money on X Rays or cat scan. If your on the fence about an injury like I was I highly advise you to start with an appointment with Doctor E you will thank yourself !! 5 Stars

I freaking love this place, everyone is cool here. The entire staff is great. The vibe is peaceful…read more They are patient with me, professional and kind. They really understand how horrible you feel after surgery and they do whatever they can to help you. I haven't been to a place in a long time where the entire staff is awesome. I think I'm going to be very sad after my last session here. If anyone asks me where to go for physical therapy, I'm sending them here to Foothills Sports Medicine because they are the absolute best. Ten stars, 100 percent on Rotten Tomatoes, Two thumbs up, 2 Oscars and a Grammy and throw in a Nobel peace prize while you're at it.

I was referred to Foothills off Deer Valley in Scottsdale by my primary physician. I love the…read morestaff!!!! They are awesome, friendly, caring and just simply the best. I go to PT 3 times a week for a neck issue and already in less than 10 days I'm feeling better! I will continue going until they kick me out!!! Shane is awesome, Jaime and Judy too! They are the best of the best!

I love the personal attention to the individuals - Nick is amazing - such a gifted and professional…read morePT ... he provided a treatment which has helped decrease the amount of pain I have sustained. Miss ya... but because of the plan, I'm not in pain. Thank you

Sandy and Mary are the sweetest! Sandy always is welcoming and kind and works on getting your body…read moreto where it needs to be. She does not only focus on "your problem area" but makes sure your whole body is aligned. I love being greeted by Mary every time I come into the office! She is a bright light and very welcoming! Nick is new to the office but also a pleasure to be around. He makes me laugh while getting the work done that needs to be done. I couldn't recommend them more!

I just wanted to let you know about my outstanding physical therapy experience at the Thompson…read morePeak location. I have been going here for the past 2 months twice a week doing physical therapy for a total knee replacement. From the front office check-in staff to my therapist, Kevin Allen, I appreciated the professionalism of the staff and the fact that my therapist was always on time for my appointments. Kevin showed me empathy, encouragement and a large variety of exercises I could do at home in between my appointments. He was always very patient with me on days when my knee felt a little stiff. He is a great listener and always gave me tips not only for exercises put something as simple as the balm he used in massaging my knee. He pushed me just enough to make me want to do more both here and at home. Now that my time is over I will continue my therapy at at gym going 3 times a week using the equipment that I don't have at home. Thank you Kevin for a wonderful physical therapy experience!

He is amazing and very busy !!! have a really bad neck and he is working with me on my…read morearthritis neck its been helpful cheers to doctor wood

Dr. Wood and his team are wonderful. After my first car accident, I was referred here and have been…read moreso well taken care of. Having worked for a chiropractor over 15 years ago, I thought I knew what to expect. I've learned so much and have been pleasantly surprised. The energy of the entire staff/office is great. Truly grateful for their care!

I am very leery of doctors in general, and do I admit I went in either one eyebrow raised. I have…read morebeen to chiropractors before, but this place is delightfully different. The staff is amazing, not just top notch, but extraordinary. They are all caring and so personable. It's a wonderful relaxed atmosphere. Dr. Addy is also amazing, easy to talk to and down to earth. As for my results, they have been great and I am maybe half way through my program. I went from limited mobility to being able to do the things I love: from cycling to everyday errands and chores. I'm so grateful to have found this place and the investment has already been above and beyond the cost, to be pain free and energized. I would recommend anyone make the investment: cost and time. Your body and mind will thank you for it!

I was honestly pretty apprehensive when I first walked into AFC Physical Medicine & Chiropractic…read moreDesert Ridge. After having major back surgery years ago, my spine has been retaliating in every way possible -- chronic pain, major scoliosis, and slipped vertebrae that have been getting worse lately. I've been going to weekly chiropractic adjustments at different places for years and even completed several months of physical therapy last summer that was prescribed by my orthopedic surgeon. Lately, nothing seemed to be making a real difference in helping me sleep without pain, or be able to sit for more than a few minutes. And I had pretty much given up hope that I could actually get better or see any meaningful correction in my spine. From my very first visit, the team at AFC Desert Ridge made me feel heard and genuinely cared for. My chiropractor took the time to listen to my full history, reviewed my imaging, and created a thoughtful, personalized plan instead of just giving me the same generic adjustments I'd had everywhere else. For the first time in years, I'm actually starting to feel hope again. My pain levels have noticeably decreased, my posture is improving, and I'm already seeing small but encouraging changes in the alignment of my scoliosis and slipped vertebrae that is causing pain to shoot down one leg. The staff is friendly, professional, and truly invested in helping patients heal. The office is clean, modern, and welcoming -- it's a place where you actually look forward to your appointments. If you've had back surgery like I have and feel like you're out of options, I highly recommend giving AFC Physical Medicine & Chiropractic Desert Ridge a chance. They've given me something I haven't had in a long time: real hope that I can get better. Thank you to the entire team -- especially my chiropractor -- for restoring my confidence that improvement is still possible!