We had a small issue with mold. Trademark (Dave) gave us a fair quote and the work was done…read morequickly and professionally. The job was done in a few hours and the ATP tests showed that the mold issue was dealt with. Trademark did a great all around job. Thank you.

An unexpected, non-budgeted home repair became necessary.These guys took care of restoration with…read morecare and were professional and friendly. They came out in a timely manner to begin restorations and accommodated their calendar to meet the needs of my yet diagnosed problem. I am confident they handled the issue with care and thoroughness.

This company (under RRR) did a repair from wind and water damage for me in June. Once it rained…read moreagain I discovered that the repair was not done correctly and I still have a leak in my ceiling. I tried to get ahold of them for several weeks only to find out they changed names and rebranded. I finally got ahold of Alan. he said to send pictures, and he would send me an email to schedule a visit. I never received an email. I called back several times. all numbers go to voicemail. I will be holding them accountable for all damages.

Alan & Rudy are true professionals. I've used their services from small work orders to full rehabs…read moreon multiple occasions. They are now my go to company. Everyone raves about how great they are from tenants to clients. I just can't say enough good things about this company. If you choose Lifeline you will not be disappointed. They really are amazing!

We had a leak above our fireplace that caused some mold, and they came out quickly and got the job…read moredone! They did such a great job fixing it for us. The service was great, they communicated with us throughout the whole process, and the price was good. Would definitely recommend!

A pipe bursted from our wall on Saturday night at approximately 10:00pm. We panicked and called our…read moreinsurance company. Our insurance company recommended Aspen Restorations. We called them that night and Justin with Aspen Restorations arrived that night at 11pm! He was at our home till 3 in the morning cleaning up the water damage! He is very professional and a hard worker. He immediately explained to us what he needed to do. He has been coming to our house daily to monitor the damages and the machines that are running! He truly cares about his work and prides himself to do a great job!

They came they fixed they didn't clean up their mess. Nothing more fun than mopping up after…read moreunprofessional contractors. The lady in charge Lainey really needs to get over herself. She's an overweight person and quite homely and acts like the the world is fawning for her. Lose the attitude, your below average. Not professional at all. I was very put off.

SOS did an amazing job with my house from start to finish. They showed up the very next day after…read morethe water damage happened and made sure everything went as smoothly as possible throughout the entire process. From carefully packing up my belongings, demolishing and repairing all the damaged areas, to restoring everything back to normal (actually way better than before) I truly couldn't have asked for more. They were there for me during one of the most stressful times in my life in a way I never could have imagined. A special thank you to the project manager for being so understanding, reliable, and supportive every step of the way. I truly appreciate all of the hard work, communication, and care that went into restoring my home.

No..... they did were Not professional.. and I have damages that they had done, and they took No…read moreResponsibility!!

My new home had flooded from a back flow issue. Edgar and his team were there extremely quickly…read more They are very professional, caring and supportive. Remediation was completed diligently. I sincerely recommend this company without hesitation. A job well done.

I strongly caution anyone considering 702 Resto Guys. My experience was not only disappointing, but…read moredeeply concerning and emotionally distressing for my family. This company was recommended to us by Legacy Plumbing, but the experience started off poorly from the beginning. In prior situations, restoration companies have arrived within an hour due to the urgency of water damage. In this case, it took approximately 30 hours for 702 Resto Guys to come out. If I had not been persistent and adamant about needing someone sooner, it would have been closer to 48 hours because the technician was reportedly out of town. Given the urgency of water mitigation, that delay was unacceptable, and in my opinion, they should not have been recommended in the first place. From the beginning, I clearly stated multiple times that I believed the issue was a pinhole leak based on prior experience with plumbing issues in my home. Instead of properly investigating, I was told the damage was coming from a flooded bathroom and warned about potential mold and extensive structural damage. I felt pressured and alarmed into approving major demolition under the belief that my bathroom and ceiling would require full restoration. They proceeded to remove far more drywall than necessary -- approximately three to four feet more than needed -- claiming it was wet. The demolition was extremely messy. Cuts were uneven and unprofessional, and they did not properly seal off the work area. Even when drying equipment and an air scrubber were placed, the area was not properly contained. That lack of containment during demolition and drying is not only unprofessional -- it raises safety concerns. After tearing everything apart, they then admitted it was not a bathroom issue at all. It was simply a pinhole leak -- exactly what I had said from the start. By that point, significant and unnecessary damage had already been done. During a conversation with the owner, Kevin, he stated that he could "make it look like" the damage came from the bathroom. That comment made me extremely uncomfortable, as it implied misrepresenting the source of damage to my insurance company. I had no interest in anything dishonest. I simply wanted accountability and for the company to take responsibility for the unnecessary demolition and damage caused. I requested photos of the alleged damage and moisture findings, but they have refused to provide them. However, I do have security camera footage from inside my home that captured the verbal conversation. Additionally, during demolition, they lost the sensors to my alarm system while tearing down the door framework -- creating yet another unexpected and costly repair. Kevin later stated that he would have the damage fixed and make things right. He told me he would put the agreement in writing via email so we could resolve the issue and move forward. He never followed through. I obtained a quote to repair the additional damage, and it will cost thousands. Despite his assurances, he has not come through with what he promised to help alleviate and fix the problem. I have also heard concerning information suggesting that positive reviews may be incentivized. While I cannot personally verify that, it raises additional concerns for me about the reliability of the company's online ratings. Because I was initially told this was extensive bathroom damage, I agreed to move forward assuming I would need to file an insurance claim and pay my $2,000 deductible. I am now left with additional damage, higher repair costs, and unnecessary stress -- all from what turned out to be a simple pinhole leak. This entire situation has caused significant anxiety and stress for my family. What should have been a straightforward repair turned into an overwhelming and traumatic experience. Homeowners rely on restoration companies for honesty, professionalism, and accurate assessments during stressful situations. Unfortunately, that was not my experience here. I cannot recommend this company.

Absolutely terrible work. They caused more damage than the damage they were meant to repair.read more

I called this particular Servpro office after an awful experience with Stanley Steemer - and some…read moreindependents - (where they low-balled me over the phone - just to get the ''cleaning-tech'' in the door. When I told him of the service & price I was quoted over the phone, he blew it off by saying: ''those office people don't know what they're talking about''. He then proceeded to offer to clean 1/3 of my home for 2 1/2 times the price quoted - I told him to leave). This Servpro tech stuck to the price quoted over the phone and did a good job. I'm deducting a star because when I asked him to put down corner guards he came up with a ridiculous excuse, saying: ''... the companies out of them [actually suggested that employees steal them] and replacements hadn't yet arrived from corperate (they can be had at Home Depot or Lowe's for a couple of bucks)

My home and I have been saved by ROBERT, EDWARDO, WILLIAM, JADEN, and CHRIS from Servpro!! I have…read morehad a terrible plumbing leak that caused major damage and mold growth in the ceiling and walls before being discovered! They are taking care of this problem as quickly and safely as possible! I am very grateful for this group of professionals!!

I love love love unique restoration! The whole crew that worked at my home were simply just…read moreamazing ! From office communication to everyone that did actual work at house we were just super impressed and happy ! Thank you guys , we love how our house turned out . Thank you for fast but also detailed work and for treating our home with such respect and care , I feel that's so rare nowadays. We definitely recommend them and will be a forever customer. Thank you again

Unique Restoration performed a reconstruction of the ceiling in our family room and also did…read morewall/flooring repairs in our master bedroom for damage from a water leak in our shower. The process with the insurance company and with another construction company had been arduous and left us very dissatisfied. When we were assigned Unique's services by the insurance company it was a breath of fresh air. They were very responsive and professional during the entire process. Their crews did an outstanding job with timely work that was beyond our expectations. They were friendly and very respectful of our environment and addressed all of our concerns. The administrative office team and the project manager also provided excellent service. If I ever need any work done in my house in the future, I would call them immediately. They are dependable and know what they are doing. Carolyn F