I called the dealership parts department and spoken to Tyler and he was very helpful and very…read moreknowledgeable about the 2020 Ram 1500 and when you unlock the radio that is all needed to start the truck and how to reset everything in the order. While I am in California dealing with a dealership here are about getting money and not help their customer's.

THE FELDMAN FRAUD ARTISTS SERVICE CENTER! DON'T GO THERE!…read more Only go here if you want to be lied to so they can get you to agree to fraudulent repairs then return your vehicle in the same broken state! MATT AND STEVE ARE FRAUD ARTISTS and will lie to your face like it's a normal business practice for them. I brought it in for an engine repair, per the computer code, and they said they opened up my engine and looked but couldn't find anything wrong. I shouldn't have trusted them. They charged me $1,500 for fraudulent repairs and returned my car in the same broken state. It then took them 2 weeks to complete the engine work they just told me I didn't need. Lying fraud artists! I tried to get corporate to work with new but they don't care either. Terrible company to do business with. I will never go back. 2023 - All my check engine lights came back on 2-3 weeks after the dealership replaced a cam shaft. I was in Maine on a road trip, so it was stressful and impacted my vacation.

The other day, it appeared as though the head gasket on our Saturn blew and needed to be replaced…read more Mike and his crew discovered that it was actually a heater T-Hose behind the engine block that cracked. The quickly repaired and tested the hose, and charged a FAR smaller price than the cost of replacing the head gasket. We are once again grateful for their honesty and prompt service. We will always recommend them to everyone.

Ken and Dan were so pleasant to work with. Very professional and knowledgeable. We recently took…read moreour motorhome in and told them we had a horrible vibration and asked them to do whatever they could to fix it and to replace the shocks, if necessary. They fixed our vibration and aligned the front end but did not replace the shocks. They said they did not need to be. That's the thing I love about this place, they don't change things that don't need to be. They're not just out to make a buck! Highly recommend having your service done here!

Great oil change experience with the Service Advisor, Ron this morning…read more Good listener, professional, personable and work was completed with no issues. Anybody can sell you a new car, but it's the Service Advisor's efforts that build customer loyalty. Look forward to returning to Serra / Ron next time I need Service.

Terrible experience, the service department rude and uncooperative…read more They sold me a truck that was pre-owned certified that had a transmission issue, then refused to repair telling me its suppose to be that way. A total joke of an experience, then offered to buy it back and sell me a new one for twice as much as I paid for the one I bought from them. They also had my truck for over a week and offered no loaner. Telling me the had none ! I had no choice to file a claim with GM Corp. which is still pending as of today. Please BEWARE of this dealership !

Wow! What a great experience!…read more I recently leased a vehicle from here and I've never been so educated on the process. This is my 6th leased vehicle and I learned so much from my salesman, Dave Crowder. He was patient, informative and made sure he found the right buyer for my trade-in. I test drove 3 vehicles and he walked me through each one. With Dave's persistence I got the exact vehicle I was looking for with additional options, color, interior, etc. I never felt rushed and doing business at the end of the month is always tricky. It also doesn't hurt when your salesman has a sense of humor too! I highly recommend if you're in the area and looking for a GMC or Buick walk in and ask for Dave Crowder.

Someone hit me in my apartment complex. Mind you, this DID not happen until was hit…read more Took car to golling and I won't say specifics-they know who they are. I told this specific person, along with every other problem, I stated in that report that the car was overheating and leaking something. They checked it and they said, nope no leaks..? They knew this, but did not fix it. I went there three separate times because my service engine light came on. This all happened in seven days. Instead, I took it to Oreillys to get a second option on the scan. There it was- Lost Communication With Engine Coolant Pump Control Module and my emission status now says yellow, whereas before this accident, it was green. Of course they said it was my fault. No emission light came while they were running the codes. I find that extremely hard to believe. Take it or leave it as far the service center goes, I am just stating my own experience.

Made the mistake of trusting reviews, and it cost me over $2,000.00. Helped a friend get into a…read morevehicle and 8 days later the rear differential blew out. For those that don't know, its a 2000/3000 repair. The repair shop that was QUALIFIED to complete the repair said, "If anyone looked underneath this vehicle they would have seen the leak. Get ready to pay for unforeseen repairs, or BRING AN ACTUAL MECHANIC....They have zero integrity and prey on low income / bad credit. This is a direct quote after giving them an opportunity to do the right thing and meet me half way. An "AS IS" sale means that the buyer accepts the vehicle in its existing condition, with all its current faults, whether known or unknown at the time of purchase. This provision releases the seller from any responsibility for repairs or issues that may arise after the sale, as no express or implied warranties are provided. Tow                     $142.14 Rear Diff Part             $1,218.00 Labor / Ring and Pinion     $798.25 TOTAL                   $2,158.39

If they had horses available then that would be their only reliable transportation. Please have a…read moremechanic with you if you go near this establishment. Sold as-is. As in we have not looked closer than 100 yards at the vehicle your buying.

I recently bought an Audi SUV and instantly missed being part of the Jeep family -- so Scott went…read moreabove and beyond to help me get back into the perfect ride this Black Friday. He worked tirelessly to track down the exact Grand Cherokee L I wanted, with the color and trim combo I'd been talking about forever. The entire process was seamless from start to finish. While I was at work, they even delivered the vehicle right to my house so I didn't have to make an extra trip to the dealership. It truly couldn't have been easier. Loving the new GCL, and it feels great to be back in a Jeep again. If you're looking for someone who listens, communicates, and makes the whole experience stress-free, Scott is your guy (Nick too!). Highly recommend.

Communication being honest and taking responsibility for there mistakes…read more I have been waiting for the main manager to contact me with nothing regarding damages they caused to my vehicle They scratched my car up while having it and have it several times which they should have fixed it but originally said nope not fixing Now they say they will not compensate me for the damages they caused There tech not intentionally smashed my wi shield they put new in now saying they did t even have too But of course it leaked all over making a mess took it back took then 1 week 2 days to fix All I am asking for is the cost of repair to be paid to me as it's my car you damaged Dint keep telling me go will call and not Now two weeks waiting such crap Do not use this place Will update once resolved

I needed a tow. ANV came quickl. I don't know the driver's name. But he assisted me through State…read moreFarm road service. It was on Sept 4 around 4:00. He was very very nice!