Wonderful service! They explained everything in detail, took the time to figure out everything…read morepossibly. Reasonable prices! The young men were very professional and kind. I had to have and expansion tank and new piping put in. I can't praise them enough. ​

Recently undertook a custom master bath and bedroom remodel. Solicited various quotes from three…read morecontractors and they were all over the board on price and weren't really forthright with my questions. Every time I said I wanted to do something the price went up even though I was only reinforcing what I wanted before they even quoted. Guess they didn't understand the word custom. We wanted Contractors ideas and the wow factor but even though they all said they had designers no such effort came forth in the quote. Since I had to pick everything out myself and did all the legwork i decided to "be my own Contractor sourcing my own materials and SubContractors. I searched far and wide for materials and saved myself $15k. Next I had to locate subcontractors to do the work. I found "Straight-line Painting and Tile" who did tiling, painting, heated flooring, and carpentry work. Plumbing was "Faith Plumbing", Shower Glass install was "Toler insulating", and electrical was "Wired Up Electrical". and the Ambrosia Maple hardwood was sourced from Danny Hylton in Goode. I even sourced the exact tub new on Craigs list (NC) for $1,000 saving from a local quote. This group worked extremely well together to complete the project and saved me $10-$15,000 in contractor project management which i could than apply to more upgrades. On top of all this I installed a top of the line schluter heated floor, curbless shower, and lifetime warranty rubber sealed system which was critical for the Thermasol steam shower and digital control system with touch control shower valve system. All the other contractor wanted to put in a standard rubber shower stall unit and I wasn't confident it could handle the steam unit. Doing it myself covered the extra $5k to put in the a schluter system. Wiring included fixtures, wiring for all new electronics, heated floor, and new fan with UV 24/7 mold and bacteria killing system. Plumbing included Toto bidet toilet with heated seat, pre cleaning, auto flush, and carbon air purifier and the Thermasol steam and digital shower unit. Straight line tile is a Tile Installer Perfectionist". Toler glass shower installer said he has never seen such a level floor system. Within 1/16" which is unheard of. Straight-lines expertise was critical in helping me to schedule each of the subcontractors work to keep the project moving. I pretty much did all this work on a time and material basis knowing that errors would need to be corrected or that unexpected issues would need to be paid for. The other option would be hard quote with built in rework cost for unknowns that may not even happen. Doing the Project Management work myself saved me $10-$15k for unknown so I didn't have to cherry pick what the subcontractors were billing me. I found each of these contractors to be extremely fair and reasonable with their charges. Toler Insulating charged me 1/2 the quoted price on the 3/8 shower glass unit and install than what I could purchase the same unit for on the internet without installation. Wasn't expecting that Benny and definitely a place Contractors will use to beef up their quotes. I would highly recommend any of these subs to handle your custom bath remodel. The master bath is equally as impressive but I didn't have "before" pictures to show and it included heated floor units. Just thought I would share as my experience was great with these guys and we ultimately got the WOW factor we were looking for. The bottom line is I used some of the $25k saving to get the latest and greatest custom features and these sub contractors are experienced on how to install the latest and greatest systems.

It is rare to get a company to own up to mistakes. Jason reached out and took care of us and made…read moresure our clog got taken care of. And he plans to help us take care of our second problem soon. Sometimes, it's worth it to give someone a second chance.

Despite being a former Lights fan, I am now forced to give them a low rating due to recent…read moreexperience. Our rental management company called them a day or two before Christmas 2024 to handle a simple clog. Before I explain current rating, let me say this. Jason Light had been to this property for the exact same clogged area several years earlier. At that time within a short time he determined that the old 1950s 2" galvanized pipe terminated just below a toilet flange in the basement. He removed the toilet, cleared the clog, and replaced the toilet. He gave a reasonable price and we were happy. This time, albeit right at Christmas, one of his technicians came out. That representative tried a simpler approach and failed to clear the clog. TOTAL FAILURE!!! According to the tenant, that visit left the clog worse. They also billed for the service despite failing to improve the drainage in any way. To add insult the management company passed on Lights estimate of $4326 to tear out and replace that section of line. ARE YOU KIDDING ME?!?!? After getting this news, I called Jason to discuss. After he talked to the technician, he contacted me back to tell me that a section of the line was corroded out. I might add that Jason should have immediately offered to come see the problem or otherwise address. Instead he stated that Lights was on a big job and would not be available for two weeks. I then called other plumbers instead of trusting the first prognosis from Lights. Well, this is where I lost total faith in Lights. The other plumbers replaced the line an unclogged for less than $750. In fact, the clogged area was freed within 10 minutes of arrival and only cost $300. The replacement portion did not even need doing, but I asked for it to be done of my own accord. There was no corrosion in the line. Jason will undoubtedly recognize this property and the situation. It pains me to place this review because I really liked his work several years ago. I have not called him back for the third time for this instance, because he told me he was too busy to get back to me for two weeks anyway. Despite two calls back to him he gave me no assurance or initiative that he would stand behind his company's work. I have removed Lights from property management calls to any property I own. There are plenty other options. Please see my review of at least one better company. That other company was awesome, and has records on the property to avoid overcharging and/failure in the future. I really do hate ripping a small business, but facts are facts. I can just see an older or more naive customer getting shafted by such practices. I hope this plumber will at very least improve their customer service and communication game.

Tomlins were great to work with! They were timely with the estimate, very professional, fair with…read moretheir price and came right out to change out AC/Heating system likity split. Would highly recommend them to anyone.

We"ve been long time customers (over 37 years) and have stuck with Davis because they have provided…read morequality service and been highly professional, until recently. Lately though we have been increasingly disappointed. In an apparent search for effeciency, customer service is slipping. Case in point, their new automated service notification system that supposedly provides you information on when to expect a technician to arrive. We have a service contract and a tech was supposed to come out to inspect the system to make sure all was working well. First, sometime today is not helpful. We have busy lives and other companies at least give you a reasonable window. Second, when we were finally provided an arrival time (between 12:30 and 1:30) and confirmed it, we waited for over 2 hours after that and never got an update or saw a technician. Texts to the automated system generated a form response that the tech was delayed...obvious and not helpful...maybe provide a revised ETA? Third, we finally called the office and canceled the appointment (it was about 4) and said we'd call back to reschedule. No apologies for the inconvenience...nothing. I am hesitant to reschedule and risk a replay of a wasted day due to questionable customer service. Last winter we had techs come out under the service contract to do the annual check up of the heating system. When we asked the technicians to show us the proper way to drain the boiler, they didn't know. Go back to a people run and focused approach. That was why we stuck with Davis so long in the first place.

The outdoor unit on my heat pump stopped running in the ice storm. When Davis technician came out…read morehe said two motherboards and a starter were bad. He also said one of the compressors sounded like it might be going. We decided I needed a new system. The quote he gave me for a 4 ton heat pump was over $21,000!!! I called a second company and told them of the issues. The second technician wanted to diagnose my current system before quoting a price on a new one. He got the system running with NO NEW PARTS. The cost of the visit was $109.00. I would never recommend Davis to anyone.

Wayne is and always will be our first choice as a plumber. He is quick to respond and very…read moreprofessional. We have used him on numerous occasions and he takes care of our issues the first time. It is wonderful knowing that he genuinely cares about his customers.

Needed a plumber 4 days after moving into newly bought house. Wayne was punctual, thorough and very…read morereasonable in price. He assessed and addressed the original issue and then, based on that problem, he began suspecting and addressing other problems that might not have been realized for some time. He saved me time, money and future stress. He is a pro and I'll never call anyone else (you shouldn't either!)

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

Needed an HVAC contractor for the first time in FOREVER(!!) & decided on Blackstock. We were…read morethrilled when Michael said they could be there later in the day. The tech (Nathan Norcutt) arrived app.15 mins. ahead of schedule & got right to work. He was friendly, knowledgeable, & efficient & had us up & running in no time. The price was VERY reasonable!! We will definitely call Blackstock for any future HVAC needs (hope we get Nathan again!) & highly recommend them.