Nothing could have been better: the quick response to our Yelp request; the on time appointment;…read morethe reasonable price on the work required, and the quick, complete repair. If only all so-called 'professionals' were really this professional.

Todd came out and did an evaluation of my garage I needed to heat and cool. We discussed options…read moreand I decided on the configuration that best suited my needs. Their proposal was within my budget and I thought a good value.

Incredible customer service! This is a truly amazing company, That goes out of their way to take…read morecare of their customers. There are companies Out there who hit you with a high price and don't care if they ever see you again. I think it's pretty clear that Browns heating and air are looking for lifetime customers! Travis Bass was taking care of my small AC problem. It was just so refreshing to feel like you had somebody on your team! He did everything he could to get the problem solved quickly and efficiently! He had to come to my house multiple times to check on progress, and always showed up with a smile! I will be only using Browns from now on. I suggest you do the same!

Browns HVAC installed in April of this year. I replaced the complete system…read more My old HVAC was twenty years old and working but I didn't want to be without heat on a frigid night this winter. We got several proposals and we chose Browns they installed the unit and it has worked great.We opted for a wifi thermostat so I can control the System from anywhere, very nice feature so you can adjust the temperature before you get home. You can set schedule if you like so it will automatically keep the house comfortable all year long. All of the estimates were close but we choose Browns Been happy with the unit and the installation went very well

Wow! After keeping my money for not doing the job and trying to sell me a new unit that wasn't…read morebroken! It was a loose screw! (Confirmed by 2 other companies) instead of refunding me $98 years ago they thought I had forgot, well it's hard to forget an inept, corrupt and thieving company. I noticed the amount of negative reviews shows how they really are as a company! A pathetic Woolridge Heating company- I would never recommend.

Overcharged me for a light pole and receptacle. Charged me $1032.00. If you were to look these…read moreitems up, you would see they are less than $100. The light pole doesn't even work. The company is acting like I misunderstood the estimate And will not adjust the bill. They were suppose to fix two doorbells, troubleshoot the ceiling fan and replace with new one, fix side patio light, repair receptacle and put in new light pole. The estimate includes labor and materials. The one that do estimates says the pole is not working because of the outlets. He want to come over and estimate how much to fix them which is more money. The person that does estimates is insulting. when I first went to the company, I wanted an outlet installed for a dishwasher. The person that showed up (Justin) did not want to install one. He wanted to hard wire the dishwasher , not listening to me.

JD has been working on my HVAC system for a number of years while employed by another company…read more He has always been polite and respectful and takes the time to explain everything to you. Since going into business by himself he has continued to provide great service. Just this spring my 30+ year old heat pump and air handler bit the dust. JD came out found out what the problem was and discussed the problem and options I had to get my air back on. Weighing all my options I decided to have a new system put in. JD took his time to measure everything and find me an affordable new system that would work with my existing setup. He didn't try to up sell me anything and was open and honest about the whole process. There was a problem that arose when he started the install. He had to locate a much needed item that the manufacturer of the new unit neglected to provide. While he tracked down the part needed he kept me informed of what was going on. There were a few other problems that came up with the install but JD took his time and got everything up and running before this heat wave began. He went above and beyond what anyone else would have done to get the job done right He made sure everything was working and running properly before leaving for the day. He is just getting started out on his own but you shouldn't hesitate to give him a call if you have any heating and air problems.

Best service I have experienced including all of the different trades! Promt and knowledgeable with…read morethe ability to use laymens technology to explain problems.

My Husband and I moved to Danville Va, purchased 100 year old dream home. I have had to call every…read morecontractor to update everything in our home. If contractors ever showed up for an appraisal they I could see was overwhelmed. I finally heard of this company through home depot and am so happy I found them. They was able to install new ductwork, new furnace and AC units without fear. Drove 1.5 hrs to get here during holiday weeks and crappy weather. If you want an educated, professional, honest working individuals, tolerant of yappy pets...look no further. Ideal Comfort is your team!

From the owner: Products Air…read moreConditioning Systems, Gas Logs,