While getting our Propane tank refilled, we were told that there was a leak somewhere within our…read moreFive Star Cook Top and that it needed to be found and corrected. I called numerous appliance repair companies within an hour from us and was unable to connect with anyone available to assist. I then called Carter's Heating & Cooling, who put in our HVAC when we built 10 years ago here at the lake. It turns out they also ran the propane line to the house. Greg Carter was very responsive, and Jamie came out first thing the next morning. After doing an initial check of things, he disassembled the cooktop and found the leak at the regulator. Interestingly, we had a local appliance repair out here in 2019 when we smelled propane at the cooktop. While I don't know if they ever corrected the issue or not, Carters did! I have always been impressed with Carter's and highly recommend them if you want things done right.

Mike and Jamie came out to fix our AC unit. it was a great experience they identified the issue and…read morewere in and out within an hour! They also changed our air filter while here. Great customer service! I would recommend them to friends and family. Thanks Guys!

Needed an HVAC contractor for the first time in FOREVER(!!) & decided on Blackstock. We were…read morethrilled when Michael said they could be there later in the day. The tech (Nathan Norcutt) arrived app.15 mins. ahead of schedule & got right to work. He was friendly, knowledgeable, & efficient & had us up & running in no time. The price was VERY reasonable!! We will definitely call Blackstock for any future HVAC needs (hope we get Nathan again!) & highly recommend them.

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

JD has been working on my HVAC system for a number of years while employed by another company…read more He has always been polite and respectful and takes the time to explain everything to you. Since going into business by himself he has continued to provide great service. Just this spring my 30+ year old heat pump and air handler bit the dust. JD came out found out what the problem was and discussed the problem and options I had to get my air back on. Weighing all my options I decided to have a new system put in. JD took his time to measure everything and find me an affordable new system that would work with my existing setup. He didn't try to up sell me anything and was open and honest about the whole process. There was a problem that arose when he started the install. He had to locate a much needed item that the manufacturer of the new unit neglected to provide. While he tracked down the part needed he kept me informed of what was going on. There were a few other problems that came up with the install but JD took his time and got everything up and running before this heat wave began. He went above and beyond what anyone else would have done to get the job done right He made sure everything was working and running properly before leaving for the day. He is just getting started out on his own but you shouldn't hesitate to give him a call if you have any heating and air problems.

Best service I have experienced including all of the different trades! Promt and knowledgeable with…read morethe ability to use laymens technology to explain problems.

I was suddenly without water. Keith was at my house soon after I called. He diagnosed my problem…read more It was after 5 in the evening. He had a crew at my house the next morning. They had to replace my well pump. Everything was completed in short order. Great service.

I have used Cardinal Mechanical Services a number of times including replacing an old hot water…read moreheater and some well work. In every case they have responded promptly (that, in and of itself is unique) and their work is excellent. Most recently the water heater they installed started leaking after about 5 years. It was leaking internally and through no fault of the installation. I contacted Cardinal to ask about the warranty and was told it was still in effect. According to the manufacturer the warranty only covered the cost of replacing a faulty heater. After the new one was installed Keith told me that there was no labor cost as well and that a new water heater should not have had any problems this early on. That was completely unexpected. They are truly a rarity in today's world.

It is rare to get a company to own up to mistakes. Jason reached out and took care of us and made…read moresure our clog got taken care of. And he plans to help us take care of our second problem soon. Sometimes, it's worth it to give someone a second chance.

Despite being a former Lights fan, I am now forced to give them a low rating due to recent…read moreexperience. Our rental management company called them a day or two before Christmas 2024 to handle a simple clog. Before I explain current rating, let me say this. Jason Light had been to this property for the exact same clogged area several years earlier. At that time within a short time he determined that the old 1950s 2" galvanized pipe terminated just below a toilet flange in the basement. He removed the toilet, cleared the clog, and replaced the toilet. He gave a reasonable price and we were happy. This time, albeit right at Christmas, one of his technicians came out. That representative tried a simpler approach and failed to clear the clog. TOTAL FAILURE!!! According to the tenant, that visit left the clog worse. They also billed for the service despite failing to improve the drainage in any way. To add insult the management company passed on Lights estimate of $4326 to tear out and replace that section of line. ARE YOU KIDDING ME?!?!? After getting this news, I called Jason to discuss. After he talked to the technician, he contacted me back to tell me that a section of the line was corroded out. I might add that Jason should have immediately offered to come see the problem or otherwise address. Instead he stated that Lights was on a big job and would not be available for two weeks. I then called other plumbers instead of trusting the first prognosis from Lights. Well, this is where I lost total faith in Lights. The other plumbers replaced the line an unclogged for less than $750. In fact, the clogged area was freed within 10 minutes of arrival and only cost $300. The replacement portion did not even need doing, but I asked for it to be done of my own accord. There was no corrosion in the line. Jason will undoubtedly recognize this property and the situation. It pains me to place this review because I really liked his work several years ago. I have not called him back for the third time for this instance, because he told me he was too busy to get back to me for two weeks anyway. Despite two calls back to him he gave me no assurance or initiative that he would stand behind his company's work. I have removed Lights from property management calls to any property I own. There are plenty other options. Please see my review of at least one better company. That other company was awesome, and has records on the property to avoid overcharging and/failure in the future. I really do hate ripping a small business, but facts are facts. I can just see an older or more naive customer getting shafted by such practices. I hope this plumber will at very least improve their customer service and communication game.

Dustin responded to my search promptly and was on time for the scheduled work. He stuck to the low…read moreend of his estimate for a chimney sweeping and did a thorough job, cleaning up after himself when done. Highly recommended.