We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

My brother moved from New York to Orem and he is a guy who really does his homework on finding the…read morebest of the best. I asked him about someone I could trust to check my furnace (as I had smelled gas) and my water heater. I would like to add that both furnace and water heater are from 1994, that's 28 years ago. While I feared the worst that Will would tell me I needed a new furnace and water heater he came over and spent a lot of time checking everything. He explained everything he was checking and found really nothing that was broken. He also found no gas leak with his meters. We talked about the age of the units but to my surprise and extreme happiness he basically said "if it aint broke, then don't fix it! I asked Will to replace my thermostat which was the old mercury kind and came with the 1994 unit and he brought a brand new digital thermostat. Setting it on the wall with extreme care and a wall mount all was good. I was so so impressed with his work ethic, his personality, his great job. About an hour later I felt like I was in a hot spa. It was suddenly 76 degrees in the house. I called him and we decided to reset but it got even worse and reached what looked like 78 degrees. I called him again. I knew he was fully booked but asked him to please please please come back and replace the obviously defective unit I had purchased from him. A couple hours later he was at my door with a brand new thermostat , set it up and its been PERFECT ever since. He did not charge me to come back, and his price for labor was super fair. It was so fair I felt he deserved a monetary tip and I was happy to do that. Of course he told me I didn't have to do that but seemed truly grateful. Based on my experience with Monarch Air and Will, I will never give a thought to ever using anyone else. This was a perfect experience ( except for frying for a couple hours) Thank you Will and Monarch Air

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

After a trip to Mexico we entered the house at 8 pm and it was 36 degrees! We called My Buddy the…read morePlumber and they came out the next day to check out the furnace. After deciding on a furnace they said they would be out in two days to put it in. They provided us with temporary heaters to use until then. Completely unexpected and so nice! The technicians that were scheduled to put in the furnace did not feel well. The manager,Shawn, organized two other technicians to come out that evening rather than waiting until the next day. Tony Beckstead was on of the technicians that came that night. He fixed our humidifier that was broken and didn't even charge us. We will use them for everything we can. They are amazing. I can't recommend them enough.

Opened a credit card in my name without my consent for an AC unit I did not buy as part of a pre…read moreapproval for a potential AC sale. It's been two days and MyBuddy still hasn't rectified my issue. Additionally, the technician said he'd send a manager out but actually sent a salesperson who was extremely pushy and got upset when we said we wanted to think about the big purchase more.

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Got us scheduled ASAP. Communicative and efficient. Or HVAC went out and they were quick to get it…read morefixed. Thank you so much!

We called to have them replace our garbage disposal. They were supposed to come between 8:00 am and…read morenoon. The guy arrived at 1:45. Wanted to charge us over $800 and didn't even come with a disposal. He was going to run to Home Depot to get one. We said no thanks. To say we are disappointed in this company is an understatement. We wouldn't even give them one star, but the system won't let you post without giving at the very least one star. They don't even deserve that.

Highly, highly recommend! I installed a new thermostat and…read moresomehow killed power to the air conditioning. In addition, the heater stopped working earlier this year. Sean diagnosed the issues and got everything up and running in no time. Excellent service, response time, and communication! Sean is incredibly nice and a pleasure to work with. Sean offered great suggestions and explained everything he did. And no sales pitch to upgrade anything. I'm highly impressed!

Sean stopped by to do an inspection on both our units. We have two for each side of the house. He…read moretook the time to explain where the issues tend to occur with the older units we have. He showed us the readings on his equipment to ensure we understood where each reading should be. A+ service I would recommend him to any friend in need of Ac or heating issues. Super great value.

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

Fast response (even on a Sunday). Adam got my AC fixed the same day for a fair price.read more

Shawnell, thank you for your professionalism and how fast you were with accomplishing our…read moreappointment, set up and follow through when asking if I still had the ability to make our appointment. I also want to thank the plumber. We both now know that Choice Home Warranty is not what we had expected from a home warranty company. You were professional and got everything done with a level of knowledge and professionalism I would expect from any business. Thank you Roger. Larry S.

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!