They never showed up then charged $45 for nothing. All the company is interested in is making…read moremoney.... I've used them for a couple years but their rates increase every year.

I talked to at least 6 swamp cooler and AC folks. A lot of them tried to upsell me and handle me…read moreand I was very clear what I needed and my cost ceiling. Concierge was VERY understanding. They quoted me an the quote included exactly the cost of everything. That alone...5 stars. I will always recommend them simply for not treating me like a sale. In that quote I was comfortable asking questions and they were very fast and kind in answering those questions. THEN...when they came, they moved their schedule around to fit mine. They finished really quickly and were very respectful when teaching me (a dolt) how everything works. And when folks come to do work, we all know how it goes. "Hey this was the quote but we had to tweak the smooth knobs a little more than we thought". This is fine. That's standard. So the talk starts "so I quoted you for some duct work and it was easier than we thought so I'll charge you $200 less". They were respectful of my needs. Willing to be VERY clear with me. And displayed an incredible amount of integrity when it came to the billing. I would use them for any business they provide and I will always recommend them in a heartbeat. Incredible service. Incredible integrity. And I write this as the cool crisp air flows pleasantly through my house on this late spring afternoon.

This is a good, honest place to do business. I used them for a repair as well as a total HVAC…read morereplacement. They were professional, punctual and easy to do business with. I would highly recommend them. No surprise charges or anything like that.

OMG Shawn did the best he took care of us an is the very best he fixed it fast and affordable he…read moreknew what was wrong fast Please call him he was the best and he don't screw you over and explains it better then anybody has ever done We are seniors and he didn't take us for ride

My home warranty company sent Utah Heating and Cooling to fix my AC when it quit working. The…read moretechnician, Will, upsold me a "lifetime" capacitor and claimed my home warranty only covered 1/2 the cost. He charged me $377.12. The next day, I looked up the capacitor out of curiosity. It's an AmRad Turbo 200, a universal capacitor that can be adapted to multiple configurations and is available for under $100 from several places online, including Amazon. I was shocked and double-checked multiple times to ensure I was comparing the same part. I understand markup, but almost 4X for my "half" is excessive. I can buy the AmRad fixed-size capacitor for my specific AC unit on Amazon for $35. When I called Utah Heating and Cooling to express my dissatisfaction, they offered to come back and replace the capacitor with a less expensive one covered by my home warranty. Will came back the next day and replaced it, but left the capacitors still in their boxes, stuffed in place and hanging by the wires. I've now escalated to my home warranty company. After speaking with them, a recall is being submitted, and Utah Heating and Cooling will send a "senior" tech out to do a professional job. I'm very disappointed with Utah Heating and Cooling and would not recommend them to anyone.

This is a wonderful, professional, and proper company…read more Little back story. As part of a Home Warranty call, a different company came in, barely spoke, provided no facts, left, and I got a notice that the evap coil was so dirty it needed to be replaced... $3,000 please I asked for a second opinion because something wasn't adding up. In comes Utah Heating and Cooling, and their epic technician Orson (hope I don't embarrass him). This gentleman worked his tail off in 95 degree heat to diagnose it properly. He provided clear explanations, and had charts and data to validate. Behind that he was extremely professional, and patient. I don't know if this is possible, but if you happen to need a service called managed through AHS, do yourself a favor and convince them to send Utah Heating and Cooling. I hope you get Orson, but I am sure that they are all great.

My AC decided to die on me last week and these guys were amazing!…read more First of all I live in a gated community of townhomes and my unit is in the middle so access is not an easy task. Upon arrival these guys were friendly and very informative. They assessed the situation and let me know the fan in the unit had been completely destroyed by something getting into it. Both of my outdoor AC unit and the indoor funace/ac were 20 yrs old and not functioning well to begin with, then it started making a rattling sound and was super loud then it just stopped completely, which is the reason I called. Chase was very helpful showing me my different options and explaining the difference between them all, he offered the option of financing and helped me through the payment process and explained clearly when I asked about thier cancelation policy which was as simple as if you cancel then u are refunded your deposite in full no questions asked. The delivery of the unit was complicated as I am the middle unit in my complex so They brought in a crane and Regie helped the incredible operator direct it onto my back deck with no damage to my gutters and precision of placement, he put the new unit in place and had the old unit removed again by crane which is quite a task but such an amazing option to have especially in my situation. He also removed my old furnace/ac in the basement and brought all new equipment down for the following morning. He was a one man show on this job aside from the crane operator, I'm assuming because of the 4th of July the day before, and he crushed it!! The next day Todd and his partner showed up early and orked diligently and effectively! They we're able to come up with solutions with the thermostat and wiring that saved me some dry wall repair, which I greatly appreciate!! Overall my experience was very positive and I would highly recommend this company to anyone looking for an honest, reliable, and trustworthy team of employees and buisness!

Please disregard my previous 9 year old 5 star review…read more Something has changed with this company, IMHO, and not for the better. Several weeks ago I made an appointment for a general routine furnace and a/c inspection and service. They booked me for 6/18...I asked for an early morning appointment and was advised that the closest they could come would be an 0800 to 1100 window. Had not heard anything from them until 6/18 when I called them at 0900 to see if I was scheduled...they confirmed. At 0955 they texted me to advise the tech was running late but would be there shortly. I texted back and asked how many calls the tech had made that morning. I received no response. No one ever showed up. At 1100 I called to reschedule as I couldn't wait around any longer for them. They suggested that I not reschedule as they were several weeks out and couldn't get to me until il mid-August. I couldn't believe that...a long time customer who purchased a full system from them 9 years ago...who has had them service my system every year for both heating and cooling...and this is how they think they should solve a problem that they created. They have absolutely zero problem wasting customer time, and make absolutely no effort in trying to remedy a situation in favor of the customer. I told them that I was taking my business elsewhere. Maybe there has been a change in ownership and/or management, but whatever it is, I'm staying away from them...far away.

These guys showed up when I was in a bit of a bind. They got there quickly, handled the problem…read morepromptly, were really respectful of the space and communicated well. Skyler and Tyler were great.

Larsen HVAC went above and beyond to come troubleshoot my AC. They were able to get the parts…read moreneeded, did it in timely manner and didn't upcharge for things I didn't need. They were honest, fair, beat others prices and I'm glad to find a HVAC company I can trust! highly recommend!

I have used this company many times over the years. Every single time they exceed themselves! I…read morehighly recommend this company! Not only do they go beyond 5 stars in every area, they exceed expectations every single time they come to my house. A job well done every single time! I HIGHLY RECOMMEND them!

I'm so thankful I found Efficient Systems, they took care of me in a much needed time. I thought…read moremy AC bill would be enormous. I thought I would have to wait days to be seen, I thought once they get here they would try and upsale me.....NONE of those things happened. William was fast, efficient, great value and very prompt. I will always be glad to recommend their services. Thank you!

I had a great experience with Greenline Plumbing Heating & Air! Kysen serviced our AC unit, flushed…read moreour tankless water heater, and took the time to explain features on our thermostat that I didn't even know it had. He was professional, knowledgeable, and very thorough. I really appreciated that he didn't just complete the service--he made sure I understood how to get the most out of our system. Excellent customer service and a great experience overall. I highly recommend Greenline Plumbing Heating & Air!

Very untrustworthy. Charged me double what an air…read moreconditioner costs. I could have repaired it but they lied and said I needed a new one

Rock stars! I even got them setup with my boss...if that doesn't speak to how great of a job they…read moredid for me you must not have a boss. We did a complete heater/ac purchase and after Window World (see my review) you will better understand how terrible a big purchase like this can go. We had everyone and there dog out to "Interview" and Marcus our sales rep was by far the best advocate for us and we ultimately selected them. Pricing: For the level of equipment we bought they had the best prices. We had lower bids but for lower rated systems. Service: Next day install with Marcus at my home that evening checking on our satisfaction. He stayed and tested every inch of that system. Rebates: All i had to do was add account info, sign, and mail. We could not be happier with our purchase!

Wonderful service, honored commitment, very pleased with install and post performance. Price was…read more1000s less than other quotes. Would definitely recommend.