Great place to visit on the east coast. We live in NC and it's a 4.5-5 hour drive but well worth…read moreit. The ski in/ski out feature at the top of the mountain is a must. We have stayed in Highland House and Expedition station. Both within a short walk to restaurants, shops and literally on the slope. You get a locker with your stay which makes everything easy. The views are breathtaking, this makes it a must-stay resort! The bus service makes it easy to get around and there are multiple places to hang in the mountain. We go back at least once a year!

I have updated my rating to reflect five stars. It turns out there was a glitch in the reservation…read moresystem, and all was corrected. Management was very professional and courteous. I look forward to my future stay. *********** I am hoping to be able to amend my 1 star rating. There have been some strange procedures regarding trip insurance that appear rather sketchy. Will update review when situation is finalized to let you all know.

As a Realtor, I have recommended Mountaintop Condo's property management program to several of my…read moreBuyers and they couldn't be happier! Excellent service and the rental numbers are great, especially during the summer. Location really is the key.

I found a deal online for the condo. I wanted a little more information on the unit, so I used the…read moretext number to ask. The person who responded didn't answer my questions, but asked what website I was looking at. I told them and was told NOT to use them because they charge additional fees. I was told if I use the mountaintop condos website, I will not be charged additional fees. I checked out the website and the price was more than double with additional fees from the mountaintop condos website. I pointed that out, said I would be using the deal I got and asked my questions again. Again, my questions were ignored and the person told me those fees are normal and again, not to use the deal I got. I asked again, pointed out it was the third time I'd asked and asked them not to lie to me just to make a sale. The responder told me they don't need the sale. That was the last I heard from them.

Real nice campground, will be back in warmer weather. Nice town plenty to do in the area.read more

A little late in posting our review. My husband and I booked over the Fourth of July holiday…read moreweekend. We traveled over 24 hours straight through from Austin, Texas. Needless to say, we were exhausted. Luckily, my husband I took turns driving to ensure the we get some rest. Upon arrival, we were greeted by Camp host and fellow team members. It was refreshing to receive such welcoming smiles. She gave us our directions and camp map and informed us of some of the festivities going on. Entering the park, I would say was a bit confusing with the routes since golf carts were all over the place entering and exiting all the roads although it stated one way. We were tired so we didn't think nothing of it. We just wanted to unhook and get some much needed rest and sleep. Service: Impeccable! Very friendly, ensured we were greeted and taken care of. It was amazing to see how much they got together to ensure everyone stayed cooled after the electricity went down. Our neighbors ensure they contacted the office so that we can get informed because our pets were in the RV. They immediately contacted us so that we can get home to take care of our pets. We were grateful because we were an hour out of the way to get home quickly. By the time we got to our site, it wasn't too hot in the RV and the electric came back on. Thanks to our neighbors and the quick response to notify us. Amenities: clean Location: We were there to see our seventh grandchild. They lived about 35-45 minutes further from the Shenandoah Retreats. It was what we could get on availability due to the July 4th holiday. But it was easy to get to once we figured out the back roads. Sites: Were pretty tight, over populated but we understood since it is a destination retreat. We are long term residents in another Sun Communities location and you can say it is about the same as far as site space is concerned. It is fair to say we were right on top of our neighbors. I felt bad because they were cooking outside and my sewer hose is right there. We didn't get a room so I cannot comment on them, I stay natural. Bright Spots: I give the activities director kudos for the highlights of having festivities. They had golf cart and bicycle parades, golf cart water gun shoot outs. Lookout you must have a sign on your person or site that says "No water zone." It looked fun. Overall, we enjoyed our stay. We hope to may another trip to see our families and we hope to stay there a little longer to enjoy the amenities we couldn't get to because of time. Way to go Shenandoah Retreats. Keep up the great work and smiles.

Jay Ferguson and Taylor-Made Real Estate are the best! Jay…read moresold our condo in record time and made it a pleasant experience to boot. From day one Jay told us " I am going to sell your home," and there was an offer on the table less than 8 hours after the house was listed. Jay had a thorough understanding of pricing trends in our community and of the strengths of our unique condominium development before the unit went on the market. The results : our unit sold faster than almost any other home in our community that had been listed over the past five years by other agents. It also sold at a higher price than most if not all of those same units. Jay and his wonderful, friendly staff at Taylor-Made have created a digital marketing juggernaut. They take the time to get it right the first time and are very effective in making sure potential buyers easily find your home online with listings that have accurate information and are showcased on eye-catching web pages. Jay is honest and straightforward. Jay never made a promise he did not deliver on. Jay is also an expert negotiator. We always felt he was looking out for our best interest first. His excellent support staff (including Megan, Susan and Ally) were also tremendously helpful and friendly. Jay very patiently walked us through all the steps we needed to take to sell our home. Jay was readily available to answer any questions we had or to update us on any developments regarding our contract. His knowledge and acumen are second to none. Jay is just a great upbeat guy and a pleasure to work with. He is also a cool cucumber. Selling a home can be a stressful situation at times but thanks to Jay's people skills he always kept things on an even keel. Everything Jay does is deliberate and has purpose. Jay truly is there to serve his clients and understands that the best way to increase his own business is thru exceeding his client's expectations which he definitely did in our case. I would recommend Jay to anyone who is considering selling or buying a home. He is one of the hardest working, most positive, talented and honest professionals we have had the pleasure to work with in any field, anywhere. While there are a lot of good agents in Western Maryland Jay is in a class of his own. Jay is setting a new standard for superior real estate service at Deep Creek Lake. We were very lucky to have Jay and his team in our corner. I promise you will feel the same if you choose him as your real estate agent!

From the owner: My name is Jay Ferguson, and I am a lifelong resident of the Deep Creek Lake area. I am also…read moreco-owner of the real estate side of Taylor Made. I have been in the real estate business for 21+ years now and I LOVE what I do! I have to say, my career really took off when I co-founded the real estate side of Taylor Made in 2014. Its been an amazing experience, building a real estate company from the ground up and achieving so much so quickly! In August 2016, we purchased Long & Foster Real Estate Deep Creek, where I had started my career in 2000. Its amazing what we have accomplished using the principles of honesty, teamwork and customer service! Why You Want Me Working for You: I am consistently one of the top-producing agents in the entire area and the Associate Broker of record for Taylor-Made Deep Creek Vacations & Sales. I have 21+ years of experience and I am a problem solver. I have extensively trained in all areas of real estate & emerging technologies, and also have trained as an appraiser, as well as served as a full-time Broker. I have a strong knowledge of the industry, as well as many trusted local contacts & affiliations that allow me to perform at a very high level and deliver results. I have a great deal of respect for my peers in this industry and have strong working relationships that I would love to put to work for you. Call me to discuss your situation - I know I can be of great service to you & others you care about! Honesty. Integrity. Results.

Maintenance (or a guy who says that's what he is ) just walks into your house anytime he wants. He…read morewalked in on a teenage girl while we were there and Laura, manager ) didn't care. She will tell you everything works and is great to get your money but once your there she doesn't care IF things work or not. WARNING STAY AWAY FROM snowshoe properties management

This is the second time that a group of us have rented a unit in Lands End for the IBO World…read moreChampionship. This year we arrived to a house that hasn't been cleaned. There were cobwebs everywhere, mold on one of the bathroom walls, a bathroom that was leaking, dead bugs on multiple counters, and a bunk bed that only had a box spring, no mattress. Also, the floors were so nasty that if you walked around barefoot, within 5 minutes you're feet would be black on the bottom. We had to scrub bathrooms before even using them because there was old soap scum, old hair, and cob webs in them. When we called management to tell them this they acted like it was acceptable. Our one bathtub wouldn't drain either. When calling the management company, we were greeted with complete rudeness, we were talked down to, and they would say they are coming to fix something however, they never show. I would never recommend anyone renting through them, they do not respect their customers one bit.

We had a wonderful time at the Omni. It's a beautiful and well appointed property. We visited for…read moreNew Year's and attended their gala dinner, which was phenomenal. There are ample staff, and everyone was very friendly and attentive. We enjoyed everything we ate, from the quick serve breakfasts and sandwiches at Martha's cafe, to dinners at Woody's, the breakfast buffet, and the gala dinner. It was always easy to find something to eat or drink, with various levels of service/formality. The gym is well appointed, and we really enjoyed the outdoor pool and hot tub. The afternoon tea and cookies is very crowded, but fun. The evening movie was a fun activity, with popcorn and nice seating . One thing I really liked was the number of occupied public spaces. The lobby/foyer has live music in the evenings, occasional tea and coffee service, couches and fireplaces. The Christmas decorations were just gorgeous. We enjoyed walking around to see them all. We also really liked the vibes in the Presidential Lounge and had drinks there on several occasions, taking our time. We are not fancy people, and did find the hotel rather expensive, and definitely still felt nickeled and dimed at times. There is no included food/beverages, and only part of the complex is available/included in your cost. We were able to use part of the outdoor pool, and the indoor pool and fitness center. The mineral pools, onsite and off, are additional fees, as are all meals, most coffee, etc. Parking is not included, and is valet only. There are numerous daily activities, most of which are an additional charge. Many did look enjoyable, but we opted out of the $75 bourbon tasting and $75 yoga classes. When the Omni is on, they are ON, but, to my point above, once they start to miss, they just kind of shrug it off and the mistakes feel expensive. My date had bought me a massage, which came with a spa day pass, which is the only way to use the spa garden and on site springs. We didn't realize at first that I already had a day pass, so we went ahead and purchased one for him to enjoy the facilities as well. On our spa day, the hot water was out, which meant that a decent number of the indoor facilities were not enjoyable. There were no discounts or alternatives offered, just kind of - it's not working. We still had a very nice spa day, but would have enjoyed the indoor showers, and actually, showering off, in January, in cold water after using the mineral springs, was not fun. When we ordered room service, half of our order was forgotten, and again, we were presented with a brief apology and the full bill, even though it took an additional 20 minutes for the food to arrive and I had finished eating mine by then. The most stressful error was when the bell staff dropped the garment bag containing my black tie dress on the floor in the hall, and we found it there when we came back to the room! I was really upset about that, though we didn't call the desk as we were tired and I did have the dress in the end, but this could have ended quite differently. I will also say that the walls are PAPER thin. A rather loud family occupied the room next to us for part of our stay and we could hear EVERYTHING. The historic property is just lovely, and the service was really nice. If we were to return, we would likely stay for a shorter visit, but it was definitely worth a trip.

As a nearby local born and raised (Botetourt Co. hey), I remember driving past this beautiful…read moreresort and pressing my face to the windows to look on the school bus when we played Bath. Co. in volleyball. My husband wanted to come for a weekend getaway after Christmas and I was game. He's not from VA so I was looking forward to showing him around. I've visited for the day once almost 20 years ago and had lunch. This is a huge resort - and a lot of the amenities weren't really accessible to us that are outdoors - but, they did still have the heated outdoor and indoor spa pools open, ice skating, and some other things. My husband really wanted to try to ski or do snow tubing but none of that is open. The hotel was beautifully decorated for the Christmas holidays and they had trees everywhere - I probably saw over 25 trees and didn't even see them all - my baby girl loved exploring and running around the resort. They have a lot of activities throughout the day for children and families including evening entertainment in the lobby, children's activities, a photographer taking family portraits, game rooms, and multiple restaurants and shops. It is expensive to stay here - it's billed as a luxury resort - and it is beautiful, but it's in the actual middle of nowhere essentially and is a long drive on winding country roads. It's charming, but somewhat isolated and feels like a remnant of a bygone era. The spa building smelled awful, there was a lot of disarray there by the entrance, and the walkways and stairways aren't handicap/stroller accessible and several elevators weren't working making it difficult to navigate this huge resort easily/quickly to walk around with a stroller/toddler. Staff were hit or miss - staff at the restaurants were wonderful. Staff at reception and check-in were awful. We had communicated ahead of time that we had our baby and asked for early check-in and a crib/pack and play and both were confirmed. As we booked with our travel agent who gets perks with the hotel - early check-in was a part of our package anyway. We arrived around 4pm and our room was still no ready - we were placed in an area in the basement with no view and were not impressed at all. After my husband spoke to the front desk manager, we were moved to a different room with a gorgeous view and balcony. This room was spacious and much better. Still, they dropped the ball on several of the amenities we typically get through my agent (welcome letter, snack or amenities, breakfast, etc.). When we arrived the valet told my husband it was included with our stay at no charge, then my husband was charged $30 a day ($90) for our stay and was upset at checkout about being misled. It was a fun weekend but felt overpriced and the hotel needs some TLC in certain areas. I'm sure upkeep and maintenance is astronomical here, but the spa area was gross and the elevators and walking access are a huge issue.

David slafman cannot be trusted with your deposit he returned mine with $1350 missing and said it…read morewas my fault I didn't count it out on the hood of my car in a sketchy neighborhood. He then offered me a $1000 credit if I rented a place thru him only to not honor it when I signed a lease due to him getting a divorce. I would not recommend this company . Don't make the same mistake I made

Whether you are looking to rent in Canaan Valley for some time in the WV mountains or, book a stay…read morein a ski in-ski out property at the new Timberline Mountain or, are a homeowner wishing to hire a management company to handle the rental of your property I highly recommend doing business with Canaan Realty, which is under new ownership and management. Last year I personally met with the new owner, Jenni Ray and ultimately decided to contract my rental property with Canaan Realty and could not be more pleased with my experience. Jenni has brought her years of real estate experience to Canaan Realty and raised the bar high for any competitors in the market. She and her friendly staff have been responsive all of my requests, taking the time to listen and quickly provide answers or, satisfactory resolutions. Over the past 20 years I have done business with various different Realty companies in the valley as both a renter and a home owner. Under the new ownership, Canaan Realty is tops!

We contacted Jim to help us buy our first home and the experience couldn't have been smoother! He…read moreanswered all our questions (and helped us ask the right ones) and helped put us at ease from start to finish. We were concerned about finding what we wanted within our price range but Jim helped us map out a realistic timeline and encouraged us to stay within our preferred budget for a period of time to see what we could find. Thank goodness we listened to him - he helped us find a house that is PERFECT and negotiated it to our exact goal price. We were using a VA loan and Jim was great about letting us know which houses we shouldn't even consider because they wouldn't meet the VA standard, and what exactly would need to be done at the house we were purchasing to get VA approval. He was spot on every time. Every person he recommended (the lender, the attorney, all the way to the inspection company) was beyond fabulous. Being first-time home buyers we were nervous about everything and they helped us through every step of the process. The lender told us that they wouldn't let us let anything fall through the cracks - and he was right! All in all, Jim made what could have been a stressful process blissfully stress-free. He was incredibly helpful and trustworthy. I highly recommend him to anyone interested in purchasing a home.

I have worked with Jim for several years and he is always professional and working to ensure his…read moreclients are well informed. He strives to always do right by his clients and have the process be as smooth as possible.

Would never EVER live with Godfrey ever again. I rented from them in the fall and the house had…read moremold on every imaginable surface and a contractor I called to look in the house thinks there was a carbon monoxide leak as well. Whitney is extremely rude and showed 0 concern for major health hazards. Once we found the mold, she immediately sent a lease termination and we moved out promptly. I've contacted her about the mail that was never forwarded and she was again awful. Never ever work with the scam artists at Godfrey management no matter how appealing the prices are!

Zero stars, the RUDEST AGENT EVER, new to area looking for an apartment and she calls back 24 hours…read morelater, to say the property isnt ready till Aug, not like the internet is says is available immediately! Then after I asked for anything else open now, she is not prepared nor uses customer service advantage to hold me as a client, but tells me she doesn't know her inventory well enough and to go to website and try again! I tell her I myself have been a realtor and would never treat a potential client in a manner or tone as hers! She hangs up on me mid sentence!! RUDE I CAN IMAGINE HER PROPERTY PICTURE LOOKS HORRID SO THE AGENT MUST BE AS WELL IN MANAGING PROPERTY, BTW 2416 SUNSET RD CHARLOTTESVILLE!!! TRASHY AGENT GETS NOTHING IN RATING AS FOR STARS!