This review is specific to the Herzwoods Condo right between Timberline Mountain West Lodge and Timberline Mountain Hotel.
First, the good. The condo was spacious and well laid out, modern feeling, with Internet that worked most of the time, nice views, a private balcony, and quality furnishings and appointments...washer, dryer, dishwasher, etc.
And now, the rest.
Do you like surprises? Then this is the place for you! The first surprise, which we found out during a 97 degree heat advisory day, was that air conditioning was not included. On the actual listing on Expedia, under Comfort was a snowflake icon, which we assumed meant air conditioning. It didn't.
To be fair, this IS a ski resort. And, they do say that most units do not have AC. If they didn't rent year round, then the AC thing would not be a problem. But, they do, so it is. And, just because it indicates a snowflake icon, it does NOT mean you have AC.
Do you like hauling garbage in your car? Then this is the place for you! We had to put bags of trash in our SUV (which leaked, creating a mess) and take them several miles to the Canaan Realty office to throw them in the "trash bin", which was an outbuilding on the premises that, in the aforesaid 90+ degree heat, smelled like you might imagine.
The excuse given was "bears." You have to take the trash to a "bear safe" location. Now, I've camped in bear country, and in many places in the middle of nowhere you can find bear-proof trash containers. It seems like a no-brainer to put a set of them outside of the condo. But, that would cost money...
Speaking of money, there are "no refunds for any reason" inside of 30 days. So, once you rent, you're stuck...unless you pony up for the "Travel Insurance" that can be purchased on their website for an additional fee. Nice!
So, if you realize the snowflake is not accurate, it's on you, not them.
I'm not saying that you shouldn't book a stay here. Just make sure when you do, you know what kind of climate control system is in place. And if there's no AC, that you schedule your stay at a time when temps are likely to be cooler. And, make sure that you either have a truck, or that you are OK hauling smelly garbage inside your vehicle.
In other words, buyer (or renter) beware. ASK LOTS OF QUESTIONS AND MAKE SURE YOU KNOW WHAT YOU ARE GETTING, because if you don't, they're not going to tell you.
Good luck! read more