April. Off season, Canaan Valley. Perfect time to enjoy a fabulous getaway and get your batteries…read morerecharged! TFSR - Timberline Four Seasons Realty - is the management company for a large number of high-end properties located in Canaan Valley. The house we rented, WinterHaven #90, was a large, open 5-bedroom pivately owned property located at the top of the mountain. The house seemed to be be fairly new and was very well kept, with most of the parts in great order. Here's the GOOD: hardwood and granite, throughout. 6 bathrooms. Two complete laundry rooms. Massive stove and kitchen area. Vaulted ceilings. Woodsy, ski themed art consistent throughout. Furnishings were amazing, beautiful leather couches and three stonework fireplaces. Large hottub, under roof. Two wine refrigerators. Two microwaves. Big dishwasher (but mine is an 18-inch, so what do I know??). Great response time to complaints.Two outside gas grilles on a massive wrap around deck. Whole house sound system. Spectacular water pressure!!! Very, very clean, throughout. Here's the not-as-Good: Lightswitches everywhere. Burned out bulbs everywhere - yes, it was end-of peak season, but it was crazy. While we were out they came and immediately replaced bulbs - filling a garbage can with bulb packaging. Main fireplace was gas, but broken with 'part on order'. They returned $50 for the inconvenience. Hubby went around and picked up garbage, too much to ignore. In fairness, they cannot clear a season's worth of littering from an entire mountain the second the snow is gone. So they are ahead by one. Main microwave did not work. And finally, also relatively minor: The single refrigerator was too small to accomodate 4-days of eat-in-and-relax for four people. As you see, minor blips. We would go back in a minute! Love Canaan in the Spring, Summer & Fall! Not a skiier, cannot comment on Winter...

My wife and I had a very disappointing experience renting from this company over Thanksgiving…read moreweekend this year. From a customer service perspective they are very nice people who present themselves as genuinely interested in providing good service but they are poorly organized and don't seem to know what's going on with the properties they manage. We rented a first property, paid, signed contract and thought we were set up. Then an hour later the lady who worked with me called back to say the, per the maintenance man who had happened to stop by the rental office soon after we booked, the property for whatever reason was not in rentable condition. Yet it was posted on their website as such and when I checked back the next day it was still posted as available to rent. I wonder what would've happened if the maintenance man hadn't stopped in?? To make up for their error they offered 2 other properties with a 25% discount which still made them hundreds of dollars more expensive than the property we had picked. We agreed to rent one of them because it looked like a nice place and it showed the amenities we required, chief among which was Internet access which they listed as "high speed Internet". When we arrived the house was a nice place and overall it was clean but the Internet was not functioning, there were no house instructions available except for unintelligible instructions for lighting the gas grill since the printing on the igniter had worn off. We started off our 4 day visit with having to wait for hours between waiting for the maintenance man to stop by to show us how to light the fire and for the Internet provider to "refresh" the internet signal to the house. The Internet came on after the refresh but then was back out the next morning which led to more hours waiting around for calls from the provider which never came. Finally the next day the internet provider called the house with apologies. He said that in the best of times the internet connectivity in our area, being quite rural, was not good and that especially given the large numbers of tourists in the area for the holiday weekend it was all the worse. Given that admission from the internet provider my feeling is the realtor misrepresented the property by listing "high speed internet" as an amenity. As I said the realty company employees were nice and responsive for the most part but they obviously didn't know what was going on with this property, I could list a few other issues that could easily be tended to if someone were paying attention. They list clearly in their contract, bold and underlined that no refunds will be given for problems with a property which they have no knowledge of. Given that stipulation and our experience my feeling is they have motivation to promise much, deliver short and claim ignorance of any shortcomings with a property. We have had much better experiences overall dealing with Mountaintop realty in Canaan Valley and will not rent from Timberline again after this.

Booked our stay for a wedding in Fisher, WV. Beautiful resort, grounds are well maintained. Lots…read moreof things to do at the resort. Now for the not so good. There are some repairs that are needed in the cabin. The chairs on the porch were both broken. The chairs around the fire were broken. The wall in the kitchen of the cabin was coming apart. The dishes were put away dirty from the previous tenants. The Wi-Fi is horrible. I hate to complain, but these are simple things that should be noticed by staff and rectified. Would we come back, probably. It is a beautiful area. The caverns were very cool, and our guide Rowan was great.

Loved our pit stop at Smoke Hole Caverns! While doing a climbing trip at Nelson Rocks over the long…read moreweekend, we opted to visit the caverns. We were greeted by a massive parking lot and colorful sign. When we entered the gift shop to buy our tickets for the caverns, we learned that this is WV's largest gift shop. How cool! Our tour started promptly (looks like they run every half our) with Austin as our guide. He was so friendly, knowledgeable, and engaging. It was so cool and spooky to be in a cave learning about stalagmites and stalactites. This is the perfect activity for folks of all ages, as it's not a heavy lift effort wise. The premises also have mini golf and "gold mining", as well as ice cream and plenty of gifts. Great place to stop and enjoy some time with the family! PS. Don't forgot to tip your fabulous tour guides.

Checked in Saturday morning at approximately 2:30 a.m paid to be there til Sunday at regular…read morecheckout time...Saturday around 11 pm knocking at our door, then door was opened by staff informing us we had to leave...it was stated by us that the room was reserved til Sunday....then room and cell phones started ringing...Jeff went down to the service desk where he was informed that he basically paid over 200.00 for us to be there 9 hours...Romantic weekend Ruined

Hotel Website advertised $147/night (+$19 taxes). Way over priced for what it is but they're the…read moreonly hotel around so I booked it. The receipt from hotel upon checkout said $117.60. OK, cool, their site was wrong and I spent less than I though I would. Wrong. Turns out the hotel Website books thru Expedia and I was actually charged $190.32. This is not a $190/night hotel. If you must stay here, and I don't recommend it,call to make reservation directly so you don't get hit with these hidden fees.

Our long weekend at Laurel River Club BnB was outstanding. Marsha and Kendal could not have been…read moremore friendly and accommodating. Enjoyed hearing the history of the house and land, relaxing in the hammocks and their hospitality.

We were in town for a race that my husband was running and stayed at Bright Morning Inn. The room…read morewas very nice and clean, well decorated and the bed was so amazingly comfy! They provide ear plugs for those that are light sleepers due to the building being old but even being a light sleeper, I did not need them. I did bring my sound machine which I am sure helped a little. Overall it was really quiet. More quite than some 5 star hotels I have stayed in. Easy check in and out. You do not even have to interact with anyone if you do not want to. The restaurant below the rooms was good as well. I think our room was right over the kitchen so we could smell food at times. I would recommend the inn for your stay!

I've come here years ago, and the vibe was awesome. That was 10 years ago. I returned and it was…read moreeven better!! Breakfast was awesome, and the bar was amazing. Come on out!

Great place to stay when you are passing through Davis, WV. The management was very friendly and…read moreaccomodating!

Let me start off by saying that the receptionist girl was amazing and super sweet. She deserves 5…read morestars. But, the room hasn't been cleaned properly since the 80s and there was a blood stain on my blanket. The tv didn't work and for the price it was just really yucky. Maybe the price just bothers me cause I'm from out of state and don't know hotel prices over here but I've gotten cleaner at this price. It wasn't the WORST ever but I sure won't be coming again.

GAC is a beautiful piece of property with 6 cabins all beautifully appointed & immaculately clean…read more These are Adult only cabins with privacy certainly taken into consideration. My wife and I have stayed here 3 years in a row and we absolutely love the area, lots of trails for hiking, a near by Golf Course at Canaan Valley Resort, Seneca Rocks are close by for day time activities. The towns of Davis and Thomas are also close by with tons of good shops, breweries, and restaurants. We absolutely love this part of the country. The cabins have everything you need whether you want to stay in and cook in their fully equipped kitchen, all you need to bring is food & drinks! There are even Charcoal grills at every cabin and the Jacuzzi hot tubs are perfect to pass the mornings & evenings away. Our cabin Serenity had a pool table and bubble hockey game upstairs. Plenty of DVD's, dish network tv, puzzles, books, and some games. The beds are a little firm for our taste, but that is really the only negative that I have. Not ridiculous but just wish they were softer. We can't wait to go back next year!

Okay, I need everyone looking at this review to take my advice and book a cabin at this phenomenal…read moreLuxury Cabin Resort. I call it a resort because it absolutely fits the definition of a resort which is a place that is a popular destination for vacations or recreation, or which is frequented for a particular purpose. The destination is popular for all Canaan Valley activities (skiing, horse back riding, cavern exploration, etc). We frequent these cabins for recreation, relaxation, rest and recuperation. The cabins are second to none and the attention to detail is simply amazing. The cabins are decorated with five star quality and they all present that home away from home feeling. The kitchens have all the appliances, dishes, pots and pans that you need in order to prepare those home cooked meals while living in your home away from home. This was our second time visiting this luxury cabin resort and we decided to bring our brother and sister along for a birthday celebration. My wife and I stayed in the Royale Cabin and my Brother and sister stayed in the Majestic Cabin. When we arrived we walked right into our cabin and were amazed by the captivating appeal. The soft music was playing in the background and the cozy gas fireplace had the place warm and toasty inside. Both cabins were even meticulously decorated for Christmas holiday which was a very nice touch. Daniel & Jamie Marsh are Simply Outstanding and you can tell that they care about their customers experience. They have thought of everything in order to make your stay extremely enjoyable and relaxing to include the jacuzzi/Hot tub which was excellent during the winter nights. We will FOREVER support them and this astonishing luxury cabin resort because they understand professionalism, quality, customer appeal and customer service. What are you waiting for.....BOOK IT NOW!!

Two words... electric chargers. We were staying nearby and decided to try them for breakfast so we…read morecould get a little electric boost. This adorable B and B was quite refreshing. We had a great breakfast, virtual tour, and hike on the property. The new owners are so accommodating, we could not wait to come back and experience true mountain charm. So we immediately booked for the fall foliage. Guys they still had rooms and those rooms are gorgeous. We can't wait to return to mountain hospitality, with electric chargers (WV just doesn't have them)

This is a unique place to stay for a getaway in West Virginia. The Inn is located about 8 miles…read moredown a single-track, winding road, so it really feels off the grid. You look out your window at trees, forests, and ridges. The owners have created a warm, friendly environment, with many decorations that make for a rustic feel. Overall the Inn is a really nice place to stay, but here are a few things to consider: - The driveway is a lengthy (0.2-mile), gravel-covered, steep hill. We have an SUV and each time we went up the driveway our lights went on indicating unstable traction. Keep this in mind if you have a smaller vehicle or plan to go in the snowy months. - Breakfast is complimentary and dinner is provided for an additional fee ($30 per person per night and $45 on Saturdays). The food is delicious and all home-made. Ed is a fantastic chef - see many pics posted below. However, he makes a set amount of food per-person and there is no extra food. The first night we were there my wife and I had done a long hike in the afternoon and we were very hungry. Dinner was tasty but it was not enough food for us. When I asked if we could have more Ed said there was none. So consider your personal needs when thinking about meals. Since the Inn is so secluded, it is not easy to drive to a restaurant (20-30 minutes at least). - Breakfast is at 8am and dinner is at 7pm. This is a reasonable schedule for most people. My wife and I are early risers though and found ourselves up long before breakfast, so it ended up feeing like we had to wait around before starting our day (there is a coffee & tea station setup that you can go to at any time of day). Again, this will work for some people but not others. - The wifi is spotty. It's good enough to look up directions on Google maps but you can't stream a show or movie if that's your kind of thing to do on vacation. - There were a few extra charges that we didn't expect. For example, dinner Saturday night was $45 per person and Ed offered us wine with dinner (he is a sommelier and has a great selection). We were surprised to see that the wine was $15 per glass when we got our final bill at checkout. We could have asked of course, but we didn't think of it and Ed didn't mention it.