BACKYARD PARADISE!!! There is only ONE company who knows how to properly install a fiberglass pool…read more- Dominion Pool & Spa in Blairs, VA. Tim came to our home and answered all our questions and discussed the options. We selected the Leisure Fiberglass Pool with a spa called "The Allure" Barry and his team started the delivery & dig on April 22nd. The pool was in the ground April 24th. Followed by concrete, stone columns, and fence. Even with rain delays, we still had "Pool School" with Terry on the third week of May, and we were able to use the pool Labor Day weekend. The quality of products provided, and the professionalism of the employees and subcontractors have exceeded All our expectations. Thank you all! The Moore Family

I cannot say enough good about Dominion Pool & Spa. Tim, Van, Terry, Zack, Billy, and all of the…read morerest of the team have been amazing to work with. We purchased a 34' Riviera Pool in Crystal Blue, with a matching Sorrento Spa. We added on a salt filtration system and a heater for the pool because I want to be able to enjoy it on those warm days during the shoulder season. Tim was honest with me up front that it may be a few months before the pool came in, but if it was early, they could install earlier than anticipated, weather depending. Our pool arrived in December, about three months ahead of the estimated time. We began the install immediately. Tim and Terry came and laid everything out, and Zack dug. Within a day, the pool was in the ground! As the year began, the work began in earnest. There were a couple of weather delays, but it is the first week of March and our pool is waiting for the weather to warm up a little before opening it. Tim and Van communicated with me every step of the way. The contractors have all been friendly and even made sure to pet the dogs when I had them out walking. This has been such a fantastic experience. I'm looking forward to many days spent enjoying my backyard oasis. Thank you!!!

I want to tell you what an awesome experience I had with Paradise the owner, Ray. We purchased a…read morehot tub and the wrong tub was sent from the manufacturer, through no fault of Paradise. It leaked and had only one pump. The tub we had ordered had two pumps. The manufacturer put the wrong model number on the tub. They didn't want to take responsibility. After weeks of waiting, we decided we didn't want their brand. Ray worked with us and we ordered a different tub. It was going to take several more weeks for the company they use to install the tub. Ray said that he would bring the tub and install it for us. He came 2 days later in the cold. I really appreciate the way he took care of us. I would recommend Paradise if anyone is looking to buy a hot tub. Great job Ray and Staff!

I can not say enough great things about Paradise Pools & Spas. Ray, the owner is very dedicated to…read moreguaranteed customer satisfaction. Everything with both our 33 foot pool and brand new Wellis Hercules Spa has been wonderful. The grading, Delivery, set up just everything, all the people were super nice. We loved our pool so much we just had to get the spa too. We will be purchasing and further necessities through the company as well. Cheers friends & choose paradise, for sure!

From selecting a new spa, through the install and now to ongoing maintenance and support, I…read moredefinitely recommend Everything Billards & Spas. Their team is very knowledgeable, informative and friendly. When I have a question or need supplies, they have been responsive and prices have always beat their competitors. I could not be happier with their products or services. My experience has been exceptional and I so not say that often.

If you are looking for a customer experience to exceed your expectations, go to Everything…read moreBilliards & Spas. Brandon was wonderful to deal with and very knowledgeable. He made the buying experience very easy for our Jacuzzi hot tub. The delivery team, lead by Jordan, are very professional and detailed oriented. They did an amazing job installing our hot tub! I highly recommend Everything Billiards & Spas!

Loved the hot tub cover and original service (June 2014). Cover worked very well and still looks…read moregreat. However, my hot tub has died and I am not going to replace it with the same size. Paradise Pools says the 5 year guarantee that it came with will not be honored for the new owner. Have no way to contact manufacturer so don't know how I would claim service on the warranty if something happened while I owned it. Warranty is not clear. I wanted to sell it with the warranty. I'm still not happy that the warranty does not go with the pool but Paradise Pools has been very helpful and has given me more information about the manufacturer of the cover. Thanks for your help

We had a great experience with Brandon. He took the time to answer all our questions and was very…read moreknowledgeable and patient. We would definitely recommend

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more

I can't say enough good things about the experience I had with David and Isaac from Spa Doctor in…read moreSalem, Virginia. From start to finish, their professionalism, expertise, and attention to detail were outstanding. They took the time to thoroughly diagnose the issues with my swim spa and explained everything clearly in a way that was easy to understand. It was obvious they have a deep knowledge of their craft, and they approached the repair with precision and care. What really stood out was their commitment to doing the job right--not cutting corners and ensuring everything was functioning safely and efficiently before they left. Their workmanship was top-notch, and the swim spa is now running better than it has in a long time. On top of that, they were punctual, respectful of my property, and left the work area clean when they were finished. It's rare to find technicians who combine technical skill with such great customer service, but David and Isaac truly exceeded expectations. I would highly recommend them to anyone in need of spa repair or maintenance--you won't find a more reliable or knowledgeable team. Thanks for all your help David!

We just went there to buy our new hot tub! They were so helpful, sweet, and answered out all our…read morequestions! We don't have it yet, but they are storing while we are getting our deck built!! Highly recommend their store!! They also have their cute little dog!!

Great service, very prompt and professional. I will definitely be contacting them again when needed.read more

Updated review 3JUL22. After the past few experiences here I need to update my review. I had…read morestopped coming and going to another store when this place took a nose dive, see past review. However, I stopped by to pick up a few items (my new normal place was closed) and Leslies turned things around. customer service was back to what it used to be, friendly and great. Been there twice since changing and will return on a regular basis.

Great atmosphere, wonderful crew Was and still am a customer dating back several years, I would…read morelike to see more retail stores strive to deliver this level of quality and customer satisfaction .

Locally owned business who takes great care of their customers and has loyal customers. I've been…read morepatronizing this business for over a decade. We have ordered a custom safety cover with installation requirements for the permanent anchors and never had an issue with the quality of their work. I have replaced the liner in my in ground pool through this company and they installed it and there happened to be a manufacturing flaw (not B&G's error). They did all of the negotiating with the manufacturer and performed the removal and reinstallation with the utmost professionalism addressing details that surfaced along the way to be sure that any structural maintenance was addressed while the liner was absent. These people make going to the store to get your regular supplies something to look forward to rather than just an extra chore. Every employee that I've had contact with is knowledgeable and able to explain the product lines and how and why your chemicals work (if you want to know.)

Terrible service. The staff doesn't seem to know anything about pool management nor do they seem to…read morehave any experience. Also, if you are desperate enough to go here, make sure you call to see if they are actually open as they don't honor their posted hours.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.