Great customer service, very friendly and polite. When I purchase my fire arms and require an FFL…read moretransfer I always go to them. Couldn't ask for any better and smoother transactions.

I took a couple of things in to pawn because I needed to get some money in a hurry. Of course...I…read moredidn't realize that what I took in wasn't worth what I needed to walk out with. The staff was so helpful. The owner actually took the time to come out to the house and see what I had of value.(I was totally surprised that some things that I thought were junk, were really valuable!) I paid the loan off and all of my stuff was returned in perfect condition. The staff was courteous and very knowledgeable about the items I brought in. I would definitely do business with them again!

A pretty good setup for a supply store. They have the basic necessities and a lot of souvenir type…read moreitems for military family and friends. The location is super convenient with the chiropractor and barber sharing the same parking lot. There are other stores we prefer in this area for our military needs, but Ranger Joe's is a popular choice with compatible pricing.

I would not recommend their uniform set up service. I paid for a full set up, and when I went to…read morepick it up it was wrong (missing name tag, which I paid for, and my oak leaves were messed up). They offered to fix it. I came back a few days later. They got the name tag fixed but some of the oak leaves were pretty jacked up in their placement. The guy tried to fix it on the spot but it looked pretty terrible. I didn't have time to keep doing this so I just paid and will do it myself. I would not waste your time or money with this service. Commandos is way better with everything else anyway. I just wish they offered set up services.

Good selection, terrible customer experience. Item prices…read morewere not marked. Took those items to two different price checking machines in the store. Neither worked. Went to the front to ask for a price check and it took THREE different associates (and a lot of time) to figure out how to give me a price check and then how to print a gift receipt. The cashier had to start over multiple times due to user error. Upon trying to leave the store, the cashier told me I would have to carry my large purchases out to my car by hand because they were "out of big bags."

Attempted to purchase some boots and gloves, both in sections completely unstocked and destroyed…read morewith wrong tags out and incorrect prices

Duracoat is not closed. They are running and still doing an amazing job dipping guns or anything…read moreelse you want looking great! I had them dip a toilet seat camo for a cabin and it looks awesome!

Last year for his birthday my son wanted a gift certificate from Archery Connection to buy his…read morefirst bow. I live out of state so I called & spoke with Janice. She set it all up for me & was so kind. Today I had the pleasure of meeting with Janice & her husband Steve, the owners. He walked my son through every step of the process. It was his first time ever handling one & we both had lots of questions. By the time we left, I felt like we were family. I highly recommend this business. They give the military the respect they deserve. Awesome people & place!

Today I visited Archery Connection of Columbus Ga. Upon arrival I was greated by a gentleman named…read moreSteve . As we stood and discussed what I was visiting for he explained all my options as far as products. He did not try to sale me on the most expensive product but yet he sold me on what he felt was all I would need to accomplish what I was seeking. After talking for a while he then took me into range and showed me how the product worked. Not once did I feel pressured on a purchase. I would highly recommend Steve or his staff to anyone in the market for any type of archery needs. Thank you again Steve and Archery Connection for your support today I will be back again. Sincerely Troy

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

I entrusted your business with my weapon in good faith, expecting timely and competent service…read more Unfortunately, over the course of several months, the work was not completed as agreed. Despite repeated assurances, the trigger replacement was never successfully performed. Throughout this extended period, I experienced ongoing delays, inconsistent communication, and what felt like a continuous runaround whenever I attempted to get updates on the status of my firearm. This level of service falls far below reasonable expectations for professionalism and customer care. To make matters worse, I was charged for a service that was ultimately not completed. Retaining payment under these circumstances is unacceptable and raises serious concerns about your business practices. I virtually pay you to baby sit my own gun! They gave me back my weapon offer no apologies or explanation also one of the females working the phones covers their unjust practices.

**UPDATE FROM 1 STAR TO 3 STARTS**…read more **Gotta give credit where credit is due. The owner gave me no issues at resolving the problem and bought a new slide of the same model right in front me. Even gave me a full refund as well. Unfortunate that something like this happened to begin with but I guess things like this happen from time to time. I'm sure these guys are good at most things but I'd suggest working on milling for sure. Anyway, thanks for a painless resolution.** Leaving photos to maintain honesty with others considering milling at this location.