1. Summerland Outdoors

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Columbus, GA

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Summerland Outdoors

2.3 (3 reviews)
Closed • 8:00 am - 6:00 pm

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Academy Sports + Outdoors

Academy Sports + Outdoors

2.5(14 reviews)
4.4 mi

Hmmmmmm.... how do I start? Well, walked in to Academy today and bought about $300 worth of…read moremerchandise. After getting home, and trying everything on I decided to return 2 pairs of jeans. Upon walking in and heading straight to the customer service counter, the lady behind the counter says nothing, she only points to another register, kinda like I was a dog. Then after that, the only thing I get from her was snide, borderline rude comments and barking orders. Now, if I wasn't mistaken, I felt like this lady (who was black) didn't like me because she thought I was white (wearing an American flag hat); for there was no other reason that I could think of for her to treat me the way she did. And actually for the record, I'm half Asian and White but look almost Hispanic -- I tan good. Anyways, I'm so tired of going into places and getting bad service. If this continues at this store, you can bet I'll be finding another place to buy my sporting goods from. This is one of the main reasons online stores are beating the pants off local retailers. So here is some friendly advice. If you don't like your job or the people that frequent your place of business, then go find another job. The fact that people like me shop in that store is the reason you get a paycheck at the end of the week. It is truly a sad commentary on us (as a society), that computers and AI can be programmed to have better manners and treat people with more respect than we do. Smh!

Good selection, terrible customer experience. Item prices…read morewere not marked. Took those items to two different price checking machines in the store. Neither worked. Went to the front to ask for a price check and it took THREE different associates (and a lot of time) to figure out how to give me a price check and then how to print a gift receipt. The cashier had to start over multiple times due to user error. Upon trying to leave the store, the cashier told me I would have to carry my large purchases out to my car by hand because they were "out of big bags."

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Academy Sports + Outdoors
Academy Sports + Outdoors
Academy Sports + Outdoors

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Heckler & Koch USA

Heckler & Koch USA

3.7(3 reviews)
8.0 mi
•$$$

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

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Heckler & Koch USA
Heckler & Koch USA
Heckler & Koch USA

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Summerland Outdoors - huntingfishingsupplies - Updated October 2026

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