I entrusted your business with my weapon in good faith, expecting timely and competent service…read more Unfortunately, over the course of several months, the work was not completed as agreed. Despite repeated assurances, the trigger replacement was never successfully performed. Throughout this extended period, I experienced ongoing delays, inconsistent communication, and what felt like a continuous runaround whenever I attempted to get updates on the status of my firearm. This level of service falls far below reasonable expectations for professionalism and customer care. To make matters worse, I was charged for a service that was ultimately not completed. Retaining payment under these circumstances is unacceptable and raises serious concerns about your business practices. I virtually pay you to baby sit my own gun! They gave me back my weapon offer no apologies or explanation also one of the females working the phones covers their unjust practices.

**UPDATE FROM 1 STAR TO 3 STARTS**…read more **Gotta give credit where credit is due. The owner gave me no issues at resolving the problem and bought a new slide of the same model right in front me. Even gave me a full refund as well. Unfortunate that something like this happened to begin with but I guess things like this happen from time to time. I'm sure these guys are good at most things but I'd suggest working on milling for sure. Anyway, thanks for a painless resolution.** Leaving photos to maintain honesty with others considering milling at this location.

This place seems like the bastard stepson of Ranger Joe's or Commando. The area it's in isn't…read morereally the best, no neighborhood directly adjacent to a military post ever is. The building is so nondescript you'd probably pass it by and not think twice. However, if you're looking for older items that the previous two surplus stores don't carry anymore, and that's including their discount shop, this is the place. The guys who work here are obviously military devotees, since they are former military themselves. Military history books abound and old uniforms are around from the recent ACU stuff to WWII era dress uniforms and mess kits. My classmate came here because he knew they'd have rank for the BDUs (the old service uniform that is slowly being phased out) and sure enough they did. Cheap too, he got a big pile of rank for two bucks. I was also looking for an older piece of equipment that was hard to find. I went to RJ's and Commando and I only found it at one place. I found plenty of them here for cheaper. Hard to find service items or vintage era patches and memorabilia seems to be the specialty. I think I might buy an ammo can here, just for fun.

Great place for any & all kinds of military collectibles & surplus; friendly atmosphere & Dave…read morereally knows his business when it comes to Militaria -

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

Decided to finally visit Southern Survival. I was looking for a particular gun, but with the…read morecurrent market, I did not expect to find one in stock. Even if I did find what I wanted, I expected it to be outrageously priced. Well, not only did Southern Survival have specifically what I was looking for, they had it at an excellent price. They even bore sighted it for me. They are going to be my go-to gunshop from now on.

Top level polymer handguns but customer service is foul. Will no longer buy anything from them. How…read moreabout that. I ordered a shirt that I never received but instead of them sending out another one to fix the issue, customer support decides to make excuses not to. I wanted a shirt to match the P2000 FDE finish I just bought but I guess that will be my last H&K purchase. Never had this problem with Glock looking to buy a G17 or G34 soon.

Heckler & Koch make some of the finest polymer framed pistols on the market. In fact, HK was the…read morecompany who first made a polymer framed pistol (VP70), despite Glock popularizing that type of gun. HKs are known for being very reliable, hard to find, and expensive. Because of the cost and low supply, there are many HK haters out there. Sure you can get a Glock for half the price, but no other polymer framed gun can match HK. I bought my first HK in 2000. I wanted to step up from my Glock 17 to a .40 and the HK was the logical choice. My dealer had a full size USP in stock and I knew it had to be mine. It wasn't cheap. In fact, I had to sell a gun just to afford it, but once I bought it, I was thrilled. It was flawlessly reliable and more accurate than I could ever be. Years have passed and I got into 1911s, but the HK USP will always remain one of my favorites. If you're looking for the best polymer framed pistol, HK is what you need.

I have been shopping at Gibsons for over 2 years. When I come back to Columbus I have a list of…read morethings I bring to him for help with. He's made me a custom harness because my old one was uncomfortable, a custom belt because I didn't like how my old one rubbed, custom straps, webbing, pouches. You name it he can do it. It's impressive how creative he and his staff is. You present the problem they are going to solve it and they won't stop trying until you are satisfied. On top of that, he is priced extremely fair and you can tell him and his staff genuinely want to just help you succeed however they can. There are many surplus stores in Columbus. And they are all great. The thing that separates Gibson's is that it is like a family there. They know your name they know your situation and they are invested in your career. To the point where Gibson shaved his head when one of his customers graduated from ranger school.

The best selection of military surplus I have seen in the area, far superior to other nearby…read morebusinesses. Full of knowledgeable, outgoing staff who learn from every experience they have with solders and are constantly improving their modifications for their respective schools. These surplus and mods are offered at a great price which are reasonable for lower enlisted. You can go in and ask for assistance for any army school, from air assault to ibolc to ranger school and the staff will have helpful advice for you to succeed as well accompanying gear to assist you.

River Dragon hockey is a good time. My wife and I went to a…read moregame Valentine's evening and had so much fun. The Dragons beat the Zydeco 6-1. There are lots of restaurants near the event center and snack bar type food inside. I was surprised at how affordable an evening watching professional hockey could be. We will be going again soon.

This is a great local bike shop that is very active in the community, giving back through numerous…read moresocial events that strive to keep citizens active and healthy. The quality and selection of the bikes is just a bonus!

Bad experience. Spoke to a Makiya who was very rude about returning the bicycle that my Soldier…read morepaid a ridiculous amount for. Even after explaining the situation; her customer service attitude was not acceptable. Did not notify the customer of the depreciated value of the bicycle with the return policy. Customer received not even half of the refund for the total price he paid. Complete rip off.