very good service and one of the best customer service in town, The gentlemen swapped my dirt bike tire tube in less than an hr

Update 9/24/26: Another shop confirmed brake pads were contaminated after Ride on Bikes refused to audit their own work and told me my bike was fine without even seeing it over the phone. I was guided by their staff to buy the brake pads I want and was told SwissStop which I have on my rim brake bike were very good to order. Photos attached of the work done at Ride on Bikes. Rotors ruined as well as a result of how the brake pads were installed. Picked up my bike a week ago after paying for service, including installation of my own $90 SwissStop brake pads, specially ordered for my bike. The brakes squealed the first day, but I assumed the new pads needed time to settle in. Today, on my first real ride since the install, the brakes squealed horribly. I called the shop with my concerns, and instead of addressing them, they told me over the phone it was fine and blamed the rain. It was completely dry today. I've ridden this bike 41,000 miles, including 6,800 this year. Because I ride so much and my bike is my car, I've paid this shop thousands of dollars over the past year to service both of my bikes regularly. I know what normal brakes sound like. When I brought the bike in, they argued that the pad material was the cause instead of inspecting the brakes. The owner heard the squealing himself, but rather than look at the bike, he handed me $150 and sent me on my way. One would expect a normal bike shop to immediately put the bike on a stand and instead Jason drove the bike around the store and gave me $150. Very strange store. I took it to another shop, which found the pads were contaminated and the rotors are ruined. See the attached photos of the pads. While I was refunded for the labor, I'm now out the $90 brake pads I special ordered, I have ruined rotors to replace, and I need to pay for new service. I'm beyond disappointed. I ride a lot, but I'm not a mechanic, and I rely on a shop's expertise to keep my bike safe. They failed, and instead of taking ownership, the owner handed me cash and sent me elsewhere. In my opinion, that says they knew something went wrong. I won't be returning. Local cyclists deserve better technical support and customer care. read more

Ride On Bikes - Bikes Near Me - Columbus, Georgia

This is a great local bike shop that is very active in the community, giving back through numerous social events that strive to keep citizens active and healthy. The quality and selection of the bikes is just a bonus! read more

Ride On Bikes - Son's new Sirrus X 2.0. Lookout River Walk! - Bikes Near Me - Columbus, Georgia

Bad experience. Spoke to a Makiya who was very rude about returning the bicycle that my Soldier paid a ridiculous amount for. Even after explaining the situation; her customer service attitude was not acceptable. Did not notify the customer of the depreciated value of the bicycle with the return policy. Customer received not even half of the refund for the total price he paid. Complete rip off. read more

Great bike shop to rent from! Easy to get in and get out, nice helpful people make sure you've picked the right bike for your size/height, and make sure the height is right. Great tips for the local area. Wonderful pet dogs in the shop which were very docile and sweet. Also not far from the bikeway on the river walk. Oh read more

I purchased a Specialized Sport Pitch Bike along with a few accessories for it not long ago and this bike shop gives out amazing service and has very friendly staff. Also has dogs everywhere and that's also a plus! read more

Ride On Bikes - Bikes Near Me - Columbus, Georgia

Staff is extremely knowledgeable and friendly, which builds trust and too often is not seen with customer service. I rented a road bike and was extremely pleased with the pricing and performance of the bicycle. read more

I just bought a beginner level road bike today. The staff was amazing. Everyone is friendly and helpful. I couldn't be happier with my purchase and the exceptional customer service. read more

here it is the first Wednesday of December and I decided to phone a bike shop for random information on tandem bikes for "oldsters". I never expected to get the 10 star customer service on a phone call, but from the moment that Kim answered the phone, I felt like the Queen of Colum bus. She looked online in extremely fast action, and had a price quote quicker than I cold take a second sip of tea! These folks also rent bikes in UPTOWN Colum bus for $10.00 per day and also have some amazing rides to try at a it higher fee. I am so pleased to write this review. PKEASE CHECK THEM OUT Becki Rood Ellerslie Place read more

They closed at 6. I arrived at 6:02, broken seat in hand and plans to ride in the morning. I love small businesses and try hard to support my local bike shop. Jason and his team haven't let me down yet and at 6:30 I walked out with my new saddle (fitted by a computer thing!) and plans to sell a kidney so I could buy my next new bike. Well until the operation I'm sure they'll keep me outfitted with all the replacement parts I'll need to stay on the trail! read more

Ride On Bikes - Ride On Bikes saved my ass! - Bikes Near Me - Columbus, Georgia

I bought my Specialized from here and I have been impressed by their service, accessory / parts selection and store layout / cleanliness. They're my favorite bike shop in town! They deal in Specialized and Trek bikes. read more

Looking to rent a bike in Columbus? Don't go anywhere else. First time visitor to Columbus and I found this shop in the heart of the downtown district. Staff was eager to help with my rental, listened closely to my needs, offered directions and even gave me a recommendation for a restaurant. Unlike many bike rentals I've used over the years, the bike I got was quality product at a very reasonable price. Give this place a try. read more

good place. Probebly the best in Columbus Good gear and knowledgeable staff. read more

Jason, I can't give this man enough praise. He is the vivid example of GREAT and exemplary customer service. I won't take merit away from any of the employees because they are ALL super nice and happy to help, but Jason just goes above and beyond. Although he is a salesman, he is very amicable and is not in your face trying to sale you high ticketed items nor things you don't need. He helps you find what you need at a price range within your budget. The whole ambiance is so lively and the shop is full of good vibes from the moment you step in. Definitely recommend and I'm glad is a local shop...I feel proud of having these kind of people in my town; Southern hospitality at its finest! GREATLY recommended!!! read more

I wanted a new bike but I had a bike. I took my bike in for a tune up, of course, checked out new bikes. What I ended up with is my old bike looking and running great and a new bike sized to fit me perfectly. Now I have a mountain ride and a asphalt ride. I am pleased with the customer service and the knowledgeable staff. This place is a local gem. Rent bikes, buy a bike, get your bike serviced- whatever you need the team here will take care of you. read more

If you are passing through or get stationed at fort benning or a resident in the area go here to not only buy your bike regardless or knowledge these guys are an outstanding team that are dedicated to your experience and choices in what bike is right for you. Not only do they help and ask questions narrowing down your decisions to the perfect bike but they take it much further, they offer a complimentary tuning one time and a year of service. They also take the time to inform you about where to ride locally and they have community rides which they offer everyone to come to and participate. These people care about your well being as a customer and they want to earn your business not just sell you a bike and that's where the relationship ends. I could go on and on about this shop for I have purchased two bikes from there and both of them were fitted to me and tweaked as I gave them feedback after every ride. They want to hear from you if your sore and achy that's normal for a first time rider but if your going numb and getting blisters they told me to bring it back in and they would make adjustments immediately for my comfort. To the ride on bike team I seriously thank your for the amount of effort you put into a community regardless of any circumstances even during a pandemic. If you are going to buy a bike buy it from ride on. read more

Very nice shop. Helpful staff. I was in from Augusta and wanted to get info on good trails so I could bring my bike with me on my next trip. They have me 3 or 4 trails and a couple good road routes to try. Their prices seemed on par with my local shops here in Augusta. It's nice to know a quality shop is available, if your in from out of town or just new to Columbus stop in you won't be disapointed. read more

Glad to have a juice bar downtown. The juices and smoothies are delicious!!! Unfortunately, not all of us downtown are loaded (financially, anyway) so this will have to be an occasional treat :( I would give this 5 stars if it were reasonably priced, maybe with more traffic they will offer some more affordable options for daily consumption. read more

Today I purchased my third and forth bikes from this shop and I'm so overly satisfied by all of the informative employees and the amazing deal they gave me! I frequent the shop and have purchased many accessories from them. I love the new smoothie shop they have added and I often end up there after my rides on the riverwalk. Thank you all for being so awesome. Justin Freeman read more

My wife and I bought bikes there today. The professionalism they have is remarkable. We are so pleased with the service. The knowledge they had was phenomenal! We both had bikes long time ago from Walmart and our bike riding experience was horrible. These people took the time to size us and to teach why the bikes are designed the way they are. My wife told me "that was best bike riding experience I have ever had on a bike"! We will be buying and hanging out there more often. The shorts were a little pricey, but so worth it. Our bottoms are saved from the shorts. Highly recommend buying shorts when you get your bike. Ride on bikes is the perfect spot in town. Plus you can instantly go riding with your new bike, because it's right next to the river walk. read more

We rented 11 cruisers to view the historic area and trails! Brand new bikes, excellent service, great prices, free spring waters! Wish we had a bike shop as attentive and well stocked in Seattle! Would definitely purchase bikes and attire from here if I were local! read more

This was the only bike rental in Columbus and it was all we needed. We went to the shop Sunday and although it was supposed to be closed, the owner was doing some renovation to the shop and allowed us to rent for the day. We got two three gear bikes and helmets for around $25. The bikes looked brand new and the owner was friendly. We used the bikes around town and on the Riverwalk. read more

Excellent bike shop! I rented a brand new Specialized road bike for a week. They installed my pedals and saddle without an up-charge. The bike worked flawlessly. Thank you to Bruce and his staff. read more

Very friendly, helpful, staff. Moderate prices for a local shop. Evening group rides are great, and good community involvement. I have consistently maintained my bikes for 10+ years, including truing wheels, moved here without my tools so I had them true a pair of wheels, took a week and came back okay, not near perfect tho. The true didn't last more than a month or two. Should have done it myself, wheels are completely off balance now. Would have been cheaper and more reliable to buy the tool and do it without a stand. There may be better places out there, that get less business and are willing to spend the right amount of time and energy working on your bike read more

Best bike store ever. Not making that up, ride on by and see for yourself. Join them on a group ride, take one for a spin around the block. Don't be surprised when you fall in love with a bike they recommend to you. read more

Good shop good service and a friendly staff. I recommend this shop, I've bought 2 bikes from them and have not had a problem. Go there and pet the owner's old dog. read more

Best bike shop I have been around. They have a great vibe, good selection and the best bike mechanic in the region. They stand behind what they sell (had a cracked frame they got replaced) and are always super helpful. I have bought about 5 bikes from them and will continue to shop there in the future read more

Very knowledgeable and helpful staff. Happy to purchase local and have a warranty with my bike. They are quite expensive and not willing to negotiate. But the quality of the bikes is very good. read more

Do not trade in your bike at this shop. They're great and very friendly when selling you a new bike, but do not go back 3-6 months later expecting to get a fair price on your trade. They tried to give me $700 for a like new $1700 bike that I purchased from them 3 months prior. read more

The best bike shop I have ever been to with a staff who help you out with anything from bike rentals to new bike fitment. Best mechanics in town who are actually certified. The only shop for me. read more

This thank you is kind of late. Last Summer I had a very strange and annoying clicking noise while riding my Specialized. I had been to several bike shops to no prevail. I took my precious bike into Ride On, Byron and Jason would NOT give up until the clicking was gone! They went through great pains to find the source and I have since ridden many miles and the clicking has not returned! THANK YOU GUYS YOUR THE BEST Susan Pavek read more

best bike shop in Columbus. only open from 10-6 mon-sat, like most other places downtown, but they have a good selection for being as small as they are, and the staff know what they're talking about. Had my bike fixed there more than once, and they were fast, and when I buy the occasional accessory they'll even put it on for you right there in the shop. Wish they would carry cannondale stuff, but what they have is great. Highly recommend. read more

Was in Columbus visiting recently and for fun we rented bikes from here and rode on the riverfront trail. The bikes were all tuned and in top shape the staff was very helpful and the whole process was just plain EASY, CHEAP and FUN! Highly recommend this place plus you can visit neighboring restaurants and shops for a full day of fun here! read more

Ride On Bikes is a great place to get a bike. I bought a new Trek 3500 mountain bike from them and any problem I have had since I got it they have fixed it for me. There staff is great, I highly suggest them to others. read more

I travel a lot and you dont know how good you have it till you come home. Ride On Bikes is by far the best around, the choice's they offer, the service is top notch and they do a lot for the local riding community. The Columbus area is lucky to have a shop right in our own back yard at this level. read more