Fabulous experience shopping for a tuxedo with a modern retail experience. Very smooth process with the package and Jada was a superstar in helping me with the right fit. Highly recommend. read more

We bought a suit in store for my son's graduation and arranged for it to be tailored and sent to us, because we live a few hours away. The pants arrived without being hemmed. When I called to discuss how to solve our issue, the lack of concern was evident. I could send the pants and hope that I might get them back on time was the only solution offered without any sincere concern. They might have offered to pay for the alterations I will now have to pay. We will never buy from this store again and would advise anyone else that needs their suit tailored and shipped to not rely on this company. Also, it's hard to believe that they are only receiving five star and one star reviews. Especially considering the service we received in store, while waiting for the suit to be shipped, and once we received the suit. My guess is they have some bots giving some of the five star reviews to make their customer service appear much better than it actually is. read more

Very efficient staff, and a good strong selection of suits. They offer in house tailoring that is a bit pricey but not out of the world insane. They have the price list posted clearly in the dressing room. All the sales people clearly love their craft and they take pride in getting you something you'll love and look good in. read more

Hands down best SUITSUPPLY experience to date. Wasn't able to book an appointment but Elijah was able to accommodate. I needed a tux on the fly and he did it in no time. Minimal alts and had it turned around same day. read more

If you asked me what I thought of Suitsupply 3 months ago, it would've been a one star. One person changed that all. If you have the chance, work with Ami. He's got style and his passion shows in his professionalism. My suit adventure began in February. I needed something for my wedding in June. The original salesperson helped me find something I liked. Only to find out they didn't have my size. Okay back to the drawing board. Found another suit I liked. Again, not in my size. Three hours later, I said please just show me things that you have available in my size. Let's not waste either of our time. Sadly another salesperson had the audacity to say, "well it's not our fault." Well it kind of is. Just show me what you have available. So finally we found a third suit I liked and it's in my size. But it has to ship from Texas. Fine. One month later, I've heard no response about the suit. I called to ask about it and they quickly respond, "oh it's been here." That's great because no one told me. Then I get an immediate return call saying, "sorry but there's a problem with your suit. It arrived damaged." So I had to go in yet again to find a forth suit. Luckily this time around I worked with Ami. He showed me exactly the suits in my size and gave me his expert opinion on what would look good together. And you can tell from the way he was dressed himself that he had style. Three months after I first walked into Suitsupply, I finally have a well tailored suit that I like. And I have Ami to thank. Thank you for fixing my issues and turning a horrible experience into a great one. read more

Hands down the best branch in New York. Came in to purchase several shirts. Vlora and Teddy's knowledge and customer service was like no other. I've shopped at several Suit Supply stores and this one takes the cake. Highly recommend. read more

This is not a "custom" product, this is an off-the-shelf product with minor alterations. When I got my 2 "custom" suits and 1 "custom" shirt, I was only measured once or twice, the rest of the adjustments were done by visual inspection after having me put on the original garment before alteration. Even after being re-done once (two separate fitting sessions), my "custom" shirt's neck was too tight to wear. This could have been fixed by simply measuring my neck, which no-one at the store ever bothered to do. For the money that I paid (about $1,450 per suit), I would have expected a well-fitting, elegant suit. Instead, I got something more similar to Men's Wearhouse. In short, I came in expecting elegant, custom tailoring, but walked away with an overpriced, off-the-shelf product. read more

The team at the Suit Supply in Brookfield is next level! The level of care and service they provide is second to none. They were always eager to expedite any tailoring and alterations and provide great expert advice. Couldnt ask for anything more! Special shout out to Teddy! read more

Suitsupply is fantastic. I walked in off the street about a year back to get a tux and ended up looking fantastic at a wedding thanks to these folks. It'll ultimately be the tux I get married next year. After needing to push back my wedding, I opted to come back to these guys for a new charcoal suit for the low-key nuptials I have planned instead. The appointment scheduling on their website is super easy, and I set up a time with Ami to select a suit and get fitted. Ami was great, made expert recommendations, and ultimately set me up with everything from a suit and a shirt to suspenders a tie. I walked out feeling great about the experience and my purchase and I can't wait to pick everything up once the tailor gets done with it. Highly recommended. read more

Ami is amazing. He's polite, knowledgeable and courteous. He recommended a suit among so many other options. I'm definitely booking an appointment with Ami next time I visit SuitSupply. read more

I'd say that Ami provides the best suit service I have ever received, but it's probably more accurate to say it's the best service I've received anywhere ever. Went above and beyond to get me this out of season olive linen suit within a very quick time frame for a shoot. Kind, insightful, and not shy to give input about aesthetics. With a great assist from Nicole and the other staff, I'll be back :) read more

This is my favorite SuitSupply location and Alejandro has saved my life not once but TWICE. I came out both times with the swagger of Ric Flair in his prime because my outfits were absolute killer. WHOO! The first time, I was a last minute date to a wedding and I needed ideas for my outfit fast. Alejandro picked out the blue Havana jacket with an awesome brown/orange pocket square to go with it (pictured on my avatar) and even suggested the rest of my fit (black pants, no socks, brown loafers). I felt confident and I knew I was going to be put together without any hassle. Walked out same day ready to look my best and I boogied my way in that wedding like I was the groom. On another occasion, I needed a suit within a short period of time. I showed him what my date was going to wear (white/cream floral dress) and after going through some options, he helped me narrow my pick to a Sienna light gray suit, which was perfect for my complexion. He ordered my jacket which got to the store within a few days. I went back and he helped me get it fitted to the right proportions (I have huge thighs and lats for my height) and helped me decide on what shirt, tie, and pocket square combo to go with, eventually going for a white traveller, light blue floral, plain white with navy blue edges, respectively. He was gracious in offering options, never forceful, and ultimately let me decide but with expert guidance and impeccable taste. He took the time to understand the context of my specific events--occasion, environment/lighting, what my date was going to wear--in order to create a perfect picture of how to construct the best fit within my constraints. You can tell he derives pleasure from the customer to look his best, down to the smallest details, so I was already confident before I even wore the outfits. It gave me the reverse Superman effect: I know I'm going to feel on top of the world when I put my suit on. The service is top-notch, and the quality of the clothing is worth the price. The overall experience from shopping at SuitSupply and specifically at this location has been a personal treat for me. ps. I signed up for Yelp just to write this review, that's how satisfied I was. read more

Suitsupply - Outfit Alejandro helped me put together. - Men's Clothing Near Me - New York, New York

I would like to start this review by saying this; My husband and I were almost completely turned off by this establishment. We went to the SoHo location with intentions of buying our wedding suits as our good friend referred SuitSupply to us. The associate Gina at the SoHo location was cold and distant and called my arms, "freakishly long." She insisted that she didn't have any suits in my size and said that she couldn't help me. We left feeling defeated and a bit insecure about our daddy long arms. My husband realized that there are other locations and we went to the location at Brookfield Place and what a world of a difference. I just want to say that I adore Manny. God! Manny is what sales associate- better yet he is what leadership roles are made of. Manny was incredibly patient and very kind. I can be a bit stubborn but he assured me that my suit jacket wasn't too long and even went through several fittings with me with all smiles. He gave me my suit confidence and we ended up coming back and buying the merino wool short sleeved sweater in a few colors and will legit be returning for all of our future suiting. I adore Suitsupply's product, but people like Manny make this establishment an amazing brand. Manny gets- 5 out of 5 stars Gina- gets 1 out of 5 stars. (She only gets one because her shirt was clean) I gave Suitsupply 4 out of 5 because Manny outweighed my awful experience with Gina. read more

See all

Thomas and Geo are the perfect combination here! I've shopped at this location a few times before and have generally had positive experiences before the one below. Problem: I was fitted for a suit that ultimately didn't work out (measurements / size was wrong from the start). The process had over five fitting sessions, and the timing of the suit was extremely delayed because of the bad start. It should be noted that both Geo and Thomas didn't start the fitting process, but tried to save it. Solution: Thomas pulled the plug on the process and pulled me to the side to explained what was wrong and how he'd remedy going forward. I was frustrated, but Thomas offered a full refund, to assist me with all suits going forward, and gave me an undisclosed concession. New Suit: After a few weeks had passed, I came back to take Thomas up on the offer and to purchase a tuxedo. Thomas walked me through the fitting process step-by-step and even rushed the delivery of the suit for me. Geo saw me in the store and immediately wanted to assist with my suit process, as he had always been the tailor responsible for my purchases and knows my measurements / fit. Both Thomas and Geo helped me in 2 days to get a Tuxedo that fit perfect. Why should you work with Thomas? - He a is true professional and experienced in managing expectations to deliver above and beyond client service. Why should you work with Geo? - He is an experienced tailor and has the foresight to know what works well and what doesn't. He is also a perfectionist and won't rest until clients are satisfied. I will be coming back! read more

I actually rebooted my Yelp account to write this review. Suit Supply Brookfield was maybe the worst customer experience I've ever dealt with. I bought a suit for nearly $1,000 and needed alterations in the pants. They messed up the alternating four times. Yes, four times before I said enough. Including one of the times they actually took "in" the pant legs instead of "out". Two of the times they literally made no alterations despite telling me it was ready. It got to the point they messed up so badly they needed to start over with new pants. This is over a two week span. Each time they messed up they were extremely unapologetic and were rude as if I was the one who was inconveniencing them despite each alteration being further from what they told me they were going to do. After the fourth failed attempt to correctly alter my pants the way they promised; I asked for my money back. They said I could not return altered clothes despite it being completely off from what I ordered. After speaking to the manager she very reluctantly gave me my return and acted as if she was doing me favor, for you know..for giving me a return on a suit they needed me to come in for a 5th time for a seemingly small chance for it actually being altered correctly. I highly recommend you avoid this store. read more

I've always loved shopping at Suit Supply. The selection is always gorgeous, the service impeccable, and the staff a delight to deal with. My last visit was no exception. Ami is a professional and a gentleman and was patient answering all my dumb questions (I'm not an expert on suits by any means). I look forward to working with him again picking out my next suit. If you've never shopped at suit supply, I highly recommend their clothing--amazing fabrics and styles, and the prices for what it is cannot be beat. Seriously this place is like a candy shop for adults. -Magnus read more

Customer service is absolutely excellent. My alterations came out well, but I'm very particular, and wanted very minimal changes that most people would never notice. You could tell the staff (Nicole helped me) genuinely cared about how the suits came out and wanted me to be 100% satisfied. I will defiantly be going back and recommended to my friends. Lastly, if you're unsure of the quality of Suitsupply, this link should help: https://www.businessinsider.my/where-tim-gunn-buys-his-suits-2016-1/. read more

I needed a suit two weeks before an event and I decided to try out Suit Supply. A friend of mine who works in fashion recommended this place to me. Upon walking in I was immediately greeted warmly and helped. I know nothing about the proper suit, fashion trends, etc.. Chris helped me find the perfect color, fit, and pattern for my suit. I couldn't decide between two different suits, so I ordered two knowing that I could return the one I did not like. Chris was fast, efficient, and knew so much about everything. I felt comfortable and in great hands. Suits are not cheap, and it takes a high quality professional to help you make the right decision. Especially if you will be wearing that suit for the next 10 years. I would strongly recommend checking out Suit Supply if you're looking for suit for weddings, special events or anywhere else you want to stand out. read more

Update: Ben Mason, the district manager, followed up once I provided my contact information. He listened to my recap of what happened sympathetically, and graciously offered to refund me the suit. Overall, while the initial experience was rather negative, the eventual response did seem to match the reputed high level of customer service expected by the Suitsupply brand. read more

Chris was phenomenal. I have purchased suites many times in the past. But the system at SuitSupply is amazing. It's streamlined and efficient but not clinical. If fact, it's very personal. Chris made some excellent recommendations that were very specific to me. I came in with a specific budget and style and he quickly narrowed it down to a few options. I picked one, tried it on, confirmed the fit and had it tailored within 4 hours. I was able to wear it out to my event right after work. Incredible experience. I love how they replaced the check out counter with the tailor station. Really emphasizes their priorities. read more

Suitsupply - Men's Clothing Near Me - New York, New York

A waste of time. I saw Suitsupply had tuxedos online so I went to the Brookfield store to buy one before a wedding a couple weeks ago. When I showed up, they said they don't have tuxedos in this store, so the associate sized me up for one using a similar cut of a regular suit, so I trusted it would be all good and paid for them to ship it to the store. I waited a couple days for it to be delivered and went back to get it tailored. When I came back, a different associate working that day brought out the tuxedo to try-on. It didn't fit, so he brought over the tailor who confirmed the wrong size was ordered for me. They then looped in the manager who wondered why the previous associate would order this size and he helped by trying to order the right size. Apparently Suit supply was completely out of stock for this size (a size 40), so I wasted 2 trips here and left with no tuxedo, so had to get a refund. 2 stars since I'm not sure who's fault it was and don't want to call out the wrong party, the associate's or the company, but a terrible experience/ complete waste of time from what I thought was a reputable company. read more

Incredible customer service and great pieces. They shipped me an out of previously out of stock tux for a wedding. Shipping was delayed and Josh (one of the managers) offered to pay for the rush alterations. Very responsive, excellent customer service. Highly recommend. read more

Got two custom suits here for my wedding. Just can't say enough about the service here. Thomas went above and beyond in just about every single way to make sure everything was perfect, battling Covid supply chains and a overstuffed wedding season in the process. Plus he is just a great dude with excellent style--I loved his suggestions and the suits look incredible. Also gotta shout out Teddy for having good vibes ONLY. If I could have those two as guests at my wedding, I would! read more

I walked in with my son who is about to graduate from high school and sweatpants and hoodies. A lovely woman named Kayla quickly came over and helped to transform his wardrobe. She was patient, listened well to both mother and son, and helped us walk out with a great blazer, four nice shirts, and a suit on its way. Couldn't be more pleased with the quality, value, and attention that we received. read more

This truly is the best top-to-bottom clothes buying experience you can get. Thomas, Zach, and Becky were all EXPERTS on not only the SuitSupply products, but the fashion trends and options that I was interested in. I felt that they were true consultants, and they all went above and beyond to make sure that I was not only happy, but more than satisfied. I have been to dozens of SuitSupply locations across the US (yes, I am an avid SuitSupply fan) and have to commend these three on putting forth the best SuitSupply experience I have had thus far. If you are looking for a suit, there is nowhere I would recommend going other that SuitSupply at Brookfield Place. As for Thomas, Zach, or Becky (or all three) and I can assure you that you will get a 5 star experience. read more

Ask for Chris! I was in a time crunch and needed a suit for an event that evening. Chris is an excellent tailor and was very patient helping me find the perfect cut and style that suited my needs. We did measurements at noon and I picked up my suit at 5pm. Chris saw that I had trouble with my tie and even helped me with my double windsor knot. Superb service, highly recommend! read more

I repeatedly come to this suit supply location because Zach is always helpful and makes the best reccomendations for suits. Quick and professional service. read more

Terrible service which seems to be consistent with other shoppers at other locations. Walked in with my family and no one acknowledged us. Walked around for at least 10 minutes without the associates in the front or back actually offering assistance. When I was leaving I brought this to the attention of the two associates who were standing in the front. Both of them offered poor apologies. This happened at the SoHo location as well. It's weird. The power of the dollar lies with the consumer. I came in to spend money. Help me help you by getting me to buy! read more

I did not know much about fitting formal attire despite working in an industry that requires it, but Hassan was definitely my guy. He walked me through exactly what I should be looking for and the different types of fits that would work best for my body type. Super great experience - I would really recommend asking for Hassan! read more

Suitsupply - Travel Edition Suit - Men's Clothing Near Me - New York, New York

Suitsupply came highly recommended from several of my friends as I started asking around for places to get a more customer fitting full suit. I work in tech so I never really needed a suit (I wear T-shirts, shorts/jeans, sneakers to work). However, I now needed one for upcoming interviews and my only current and only suit was an off-the-self unaltered suit from Sears year ago from college. Chris was the first person to walk up to me and my wife as we walked into the store. We're the kind of shoppers that liked to be left alone while shopping, especially since we were just checking out different shops. He instinctively know that and left us to our own browsing after greeting us and the usual small chat. We walked back after checking out a bunch fo other shops later that evening and he was still there. We specially asked for his help since he was the first person that connected with us in the morning. He was warm and helpful. He took great effort to help me select a suitable suit, given my preference and budget. He was very patient in explaining to me how the suit should fit and all, with me having limited knowledge of a proper fitting suit beyond briefly reading them up online. Anyways. great experience and would highly recommend this place. Very satisfied shopping experience. My full suit, including a shirt and tie, plus all alteration costs came to $800+, which IMHO is very affordable as far as quality suits go. read more

I was amazed at the customer service. Thank you Ami for making it a pleasant experience and taking care of me as a patron

I had an amazing experience at the Suit Supply in Brookfield mall. Ami was the representative that helped me from beginning to end. He was very polite, and patient. He helped me pick a suit that fits great and was well within my budget. When I told Ami that I need the alternations done in jst 2 days, because I have a holiday coming up. He made sure it was done in time! I will shop again in that location, and will specifically ask for Ami to be the one to help... read more

I needed a suit on a short timeline and the team here fielded my call telling me my options before i came to the store. Then Manny at Suit Supply Met me at the store and helped me figure out what suit was right for me given my style and timeline. He asked great questions to figure out my style. I'm looking forward to my suit! read more

So far, 5 stars.* My fiancé and I had gone to the Soho location but felt rushed and pushed around a bit as we looked for a new work suit for him. Post-alterations, his trousers still didn't fit right. Josh at the Battery Park location recognized that the original associate at Soho hadn't picked the right size of suit - and immediately explained how he would've styled him and where he would alter. He then found us the right look AND rush ordered our alterations. Be sure to talk to Josh if you're there! Very thoughtful and takes his time in hearing your needs. *havent received the suit yet, so hopefully the review doesn't change. experience-wise, read more

Eek. Terrible customer service. Came in to look at suits for my husband. Salesperson blatantly ignored me. What an idiot. I went to the store next door and spent a few grand on a couple of suits. Hope this place closes soon to make room for something more appealing. read more

Great experience. Gio the tailor was unreal, did an amazing job and did all my alterations is under 15 minutes. I'll be coming back. read more

What can I say...I walked into the store with my partner as him and I have been looking for good quality suit with a bit of good customer service and boy were we surprised. I walked in the store and as soon as I lifted up a vest and tried it on Chris M came by and gave me his honest opinion on it regarding the sizing of it. For a second i was under the impression he was going to just try and sell me a $300 vest but he simply came to inform me the size looked a bit large on me. Right then i asked for his help and he went above and beyond. He made sure I was comfortable when trying on suits and also knew the suit cuts very well. He also even called over Geo to assist with the cutting and they made me feel extremely comfortable. We had a great conversation and great laughs and found out that we are all from the same country which was amazing. Just because of this I will be returning to them and they have earned a lifelong customer at this location. I did happen to visit another location and even though it had the same merchandise the Brookfield location just made me feel as if I can relax and spend hours there without being bombarded with merchandise. Next time I visit this location I will happily throw my Amex card at them and close my eyes as i know I am in great hand with the choices of Chris M and Geo. I will refer all of my partners to come here. Great job guys. read more

While the selection is good and I like the suits themselves, I was very disappointed by the fitting and alterations. The alterations were not ready at the time promised and I had to leave for a business trip. The tailor hurried through completing the alterations and the fit was poor. I asked for it to be adjusted but was rushed out the door. I haven't had the time to go to another tailor to get them fixed so unfortunately my purchase mostly hangs in my closet minimally used. It was not a great experience - most men's clothing stores that I have been to understand the importance of a great fit and take the time to get it right but did not get that basic level of service from Suitsupply. read more

Chris and Malcolm were very helpful, highly recommend both of them and the store! ................................................................................... read more

I am a long time Suit Supply customer but over the years I started to feel I wasn't getting the right fit or quality of service I had gotten in the past. Still, I recently purchased a traveler suit that wasn't a great fit off the rack but I was assured that after the right alterations it would be fine. When I came to pick it up after a few weeks, the degree of alternations was too much that suit no longer fit at all. After a minor meltdown in the store about how I would never shop at suit supply again, Manager Tom took the time to figure out a plan to remedy the situation. They returned me the cost of the alterations and brought me back in to replace the suit with a custom fit traveler. I couldn't be more thankful to Tom for reaffirming the reasons I shop at suit supply in the first place. Thank you! read more