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Suitsupply

3.4 (328 reviews)
Closed 11:00 am - 7:00 pm
Updated over 3 months ago

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Loose threads everywhere!

I am writing to express my outrage over the disastrous alteration service I received at your Soho location. I traveled all the way from Portland Oregon to New York City specifically to have the waist of a pair of pants taken in. The pants now have loose stitching everywhere! They are literally falling apart at the seams, keep in mind, these pair of pants are brand new! This is absolutely unacceptable. Not only did I waste my time traveling across the country for what should have been a routine tailoring job, but I am now stuck with ruined pants that cost me over two hundred dollars. Whoever tailors the clothes at this location did a rushed and absolutely trash job! Please refer to the photos below

Andy M.

Suitsupply is for sure high end in price, but you're making statements with their suits. You love investing in your look, brand, and the story you want to tell. I got two suits with them, one for my wedding and the other later on in the process for the rehearsal dinner. Loved the material, loved the service, PHIL was incredible. Yes, it's gonna cost you anywhere between several 100s of dollars to a couple 1000s, pending on how custom you go, but the good news is, it's your choice to make that investment. I'm so happy I did. My suit collection is off to a beautiful start and I'm excited to grow in the upcoming years.

New linen fit from suit supply

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10 months ago

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2 months ago

Not a good experience with the salespeople each time I visit. The fabrics seem to have cheapened also.

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2 years ago

Misinformed customer service and a horribly rude staff. I won't ever buy a suit from this company.

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Page 1 of 9

Ask the Community - Suitsupply

Review Highlights - Suitsupply

If you are considering getting a new suit for your wedding - head to Suit Supply in SOHO and ask for Andrew K.

Mentioned in 64 reviews

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Heritage India Fashions - Heritage India Fashions

Heritage India Fashions

4.6(48 reviews)
1.7 miKips Bay, Flatiron

My husband and I went to this store to find clothes for attend a friend's upcoming Indian wedding…read more The woman who we spoke to, Ruchi, could not have been more rude! We went in, said hello, mentioned we were looking for Indian wedding clothes. When my husband found something he wanted to try, Ruchi responded and said "you cannot try that on. You said you are just looking, not buying right?" My husband responded by saying "How could I know if I'm buying something if I don't try it on?" She reiterated that since he had stated he was "just looking" that he would not be allowed to try any clothes on. At that point we realized we would not want to shop/buy anything there so we left the store. Thankfully, across the street at Vintage India a very nice young lady assisted us and we had great success in trying on/buying several outfits as was our goal. Ruchi could not have been more rude in response to our friendly hello. It was very upsetting and unexpected. Unclear if she was racist? We are Asian American...perhaps she dislikes Chinese people? Just bizarre and have never been treated so poorly before. We will never step back into this store again!

Heritage India Fashion is by far the best indian fashion in the NYC area as well as the world!…read moreTheir clothing is superb and so much into today's indian fashion. I had the honor of modeling for the indian fashion house and owner Prashant Goyal in October 2022 at Open Jar Studios in NYC! Let me tell you that he is such a great soul and cares for his design and his models. I highly recommend heading to the NYC store to buy your outfit and rock out Heritage India Fashion! I simply can't wait to model for the indian fashion house again! Hats off to you sir for a great collection in men's collection.

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Heritage India Fashions - Heritage India Fashions

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Men's Wearhouse

Men's Wearhouse

2.2(36 reviews)
2.8 miTheater District, Midtown West
$$

I rented a tux from them when I was in New York for a wedding this past June and I have literally…read morenever had a group of individuals help me that have ALL been so nice, friendly and outgoing! From the minute I walked in, to the minute I walked out, everyone was so attentive and willing and able to answer every question I had. I wish I remembered the names of some of the associates that helped me because they were fantastic. When I came back the following day to return the tux, the store employees remembered me and made the return process extremely quickly. A few of them even inquired about the wedding that I had attended. The staff made me feel like my business was very important! I will be back from all future events in NYC. :)

Horrible outcome. the price to rent is suit for my son's senior prom was $230, first big thumbs…read moredown. The 'tailor' if that's what you want to call him, fit my son for a suit - ok, it was fine in the store. they give us the tiniest window to pick the suit up, try it on and go back if you have any issues. Now, with a senior student athlete and a day and a half of a game, senior decision morning, practice and then prom, it was not convenient to drive the thirty minutes ONE WAY to show the store that the 30" inseam pant they measured my son for, was actually a 27" in the bag. horrible. we had no time to swap the pants out and this suit look ridiculous. NEVER WILL I SPEND MONEY OR TIME THERE AGAIN IN MY ENTIRE LIFE.

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Men's Wearhouse
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Suitsupply - menscloth - Updated May 2026

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