I shop at Suit Mart all the time, however today was the first time that I visited the Murphy rd location and it will be my last. I had purchase some items from the main street location I purchase 4 shirts and 2 pair of shoes for birthday gifts for my son 1 pair of shoes was to small. Today i went to return them to main, but they did not have the right size. The associate at that location was helpful and found the shoe at the Murphy road location. That is where my problems began. I entered the Murphy location was not greeted, but they had the shoes on hold I went to look to see what styles they had after not finding anything I went back to do the exchange. After processing the transaction I was informed that I owed $2 and some change I ask why because the shoes that I had were $29.99 the associate said yes but you purchased 2 pair so you received a discount of $2.50. I said I still have 2 pair why do i lose the discount. The associate said and I quote because you did not get them from this location. Wow I then ask for a manager while i was explaining the situation to him the associate was in the background rolling her eyes, sighing, making it clear to me that she was frustrated totally unprofessional behavior. Finally the shift manger came over and began to talk to me however the associate kept butting in until he agreed with her. That is when I said forget it just give me my refund she was quick to say I sure will. Your refund will be $29.43. I told the manager you will lose a net of $27 with this decision and you believe this is right.. I then asked for the owners name and number and he gave me a business card and I left, walking to the car i thought wait I bet that is his card, so I went back in the store entering the store the associate and the manager backs were to me and they were talking about me. Unbelievalbe this associate just cost your company $27 but I am the joke. I ask him was his name the name on the card and he said yes I asked for someone over him he gave me another card. I ask for the associates name and before he could write it she took the card from him and said you can have my name writing it big acoss the back of the card. She is very comfortable with her behavior so that leads me to believe that this is not her first time. This poor manager is obviously more concern with being friends than satisfying his customers. I will never spend a dime in this location worst customer service I have ever seen. read more