I've been going through the process of transitioning from very dark brown hair to blonde, and Dalbe…read morehas been incredible every step of the way. She takes the time to explain the process, sets realistic expectations, and truly cares about the health of my hair while helping me achieve my goal. What impressed me even more today was watching her remain professional, patient, and kind despite dealing with some challenging and less-than-polite customers. No matter what was happening around her, she stayed focused on her clients and made sure everyone felt taken care of. Dalbe is talented, knowledgeable, and genuinely passionate about what she does. I trust her completely with my hair and always leave feeling confident that I'm in good hands. If you're looking for a colorist who combines skill, honesty, and exceptional customer service, I highly recommend her.

Had to come take care of my mop top, lol. This place is amazing. There are all types of hair care…read morebeing offered here to all types of customers. Vibe is 100% comfortable. I recommend Sterling. He's really great at what he does. Thanks for the Great Haircut! Definitely coming back!

Tommy does a very nice work with cutting hair and styling hair.He did exactly what I told him to do.read more

Being a Cali native myself, the name intrigued me. I later found out the owner is from Cali also…read moreand often travels to and from there to here. They prefer appointments, but will take walk-ins (be mindful that priority will always go to appointment clients) I wanted to do a walk in, but ended up setting a same day appointment, only 2 hours after I made the call, so it a doable wait time. I ate lunch and had a nap before coming in, so it was already leading up to a nice chill day. My stylist was an older lady, and she was very pleasant, quick nimble with the scissors and mostly styled my hair with just her hands (I have natural waves) and used very little product. And my hair turned out better than I expected. I basically got a wolf cut with soft layers. As we talked, I found out she's had a collective of over 30 years experience cutting hair both abroad and here In the states. I can really appreciate the service she gave along with her pleasant demeanor during the whole experience I had. My husband ended up going there to get his hair cut a few days later...and I was happy with what they did to his hair as well. Very clean and styled in a way that suits his face and head shape. Not just a cookie cutter hairstyle that looks the same on everyone. This one really flattered his specific look and personality. The only downside is parking on a busy day, the lot is small and right up near a busy street. So I understand why they encourage appointments, to keep the parking lot from being crowded. So it seems like they already put some consideration into setting up a good experience for their clientele. I look forward to visiting them again in the future for a color job I want to try. All I wanted this time around was a wash, cut and style and it was decently priced and professionally done in a relatively short amount of time. Always tip your stylist, especially if you can't stop smiling at what a great job they did. thanks for the amazing service!

I've followed my long-time stylist here, Katie. She's wonderful and really good at what she does…read more I don't think she's taking on a lot of new clients at this point but from what I've seen and heard, there are a number of incredibly talented stylists here who do wonders with color and cut. I like the location and find it as a fun excuse to come to Norfolk and shop around while here in all the good little places nearby. It shares the same parking lot as the Norfolk May's Parlor so - hey - when in Rome! It has it's own parking lot which can be crowded at peak times but there is also street and nearby parking if you have to overflow. The salon is large and open and modern with beautiful and clean spaces and a nice exposed brick. There are probably 20 stations inside for stylists. Bathroom was very clean and well-kept. It can get a bit hectic inside on a busy weekend day but the vibe is easygoing and staff are friendly. They sell plenty of product inside.

Friendly , professional , upbeat and service 10/10. Ada is awesome and very nice peopleread more

I have nothing but incredible things to say about this salon, the owner, Sherri, & my fav stylist,…read moreIdelette. This has been my go to salon for a few years now & they always get it right. At my last appointment, I booked another one for 8 weeks out. Once that 8 weeks came around, I totally forgot about the appointment. There system doesn't let you cancel or reschedule an appointment on the same day, but Sherri was so so kind to me. I still came to the salon but only had a shampoo & style since I was not feeling a haircut yet. She was very kind and explained to me that the system doesn't let them reschedule once it's the day of the event. It was my own fault, being a busy, scatterbrained mom but I'm so thankful that Sherri worked with me. Her compassion alone will keep me coming back. Idelette always gets my hair just right and even helps me decide what I want to do with my hair next. I also really love the layout and feel of the salon. It feels very casual & beachy boho without feeling like another beach salon. I'm looking forward to my next visit here & will continue coming here due to the owners commitment to great service.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women

Update: It has been quite some time since my first visit to…read moreSalon Fringe. I've continued seeing Christine for regular haircuts to keep my hair healthy as I grow out the length. I can't tell you how wonderful each experience has been! Most recently, I showed up on the wrong day and they were still able to accommodate me. Had they not been able to, I would've understood, but it was a blessing as I've moved further away. Christine is 110% worth the drive! Let me tell you why: Christine let's me pick her brain. Any questions I have about products, treatments/services offered, tools, how to's, etc. she is honest, gives great advice, and wonderful recommendations. Christine has helped me find products that truly work for my hair, has given me great advice on how to take care of and style my hair, and pick her brain for little tricks I would never think of. With lots of practice, I am now confident in styling my hair, thanks to Christine! I love this girl and am so grateful that Kevin was able to confidently recommend her when I scheduled my first appointment with Salon Fringe. Original post: Happy to have finally found a salon worth returning to! When I called to make my first appointment, the person on the phone was very friendly. After explaining how thick and curly my hair is, they recommended Christine. She was GREAT! I've seen her twice now. Very friendly, understands my hair, and offers great advice on how to take care of it. I'll be requesting Christine by name for all future hair app

Each time I come here I have an incredible experience. Kevin listens closely to what I want and I…read morelove that I can go in with full confidence that I will walk out happy with my hair. I also love the experience kevin brings to the table and that he gives me different ideas to achieve the look I want and may want in the future. I feel so fortunate I found Salon Fringe, Kevin, and that I get to visit to such a posh, upscale, and relaxing salon every few months.

I had some issues with a haircut and color I received in another shop, my hair was a crazy red…read morecolor with orange and blonde and the haircut was all uneven. I found Krista on yelp and she made me a appointment the next day. Krista took her time with my color and made it look nice and she gave me a really good haircut. My hair is thick and she texturized it well evened it up and made it look nice. I really appreciate the way Krista paid close attention to detail I will definitely be returning to Krista and would recommend her to anyone else.

Loved the whole experience, she cut and styled my hair just how I asked. Turned out perfect, highly…read morerecommend

I can't recommend Rashida at Hair Cuttery enough! After another salon severely damaged and fried my…read morehair, I honestly thought there was no saving it. Rashida completely transformed my hair and restored my confidence. She took the time to assess the damage, explained exactly what my hair needed, and worked her magic. Not only does my hair look healthier than I ever expected, but the cut and overall transformation exceeded every expectation I had. She is incredibly knowledgeable, talented, and genuinely cares about the health of her clients' hair rather than just rushing through an appointment. If you've had a bad salon experience or you're looking for someone you can truly trust with your hair, Rashida is the one. Thank you for giving me my confidence back and making me love my hair again!

Dirty. Terrible service. Overcharged. Been to other salons by this chain and not charged extra…read more Would strongly recommend against this location.

Thank you Melinda! I…read moretravel a lot so I don't have a home base hairstylist. She did a wonderful job with my cut, but the bonus is all the awesome hair stuff that she taught me.

My second time here, I got a wash, cut and style for only $45!! Michelle was wonderful, she listens…read moreto what exactly you want and captures it beautifully and she's hilarious! She had me laughing in the chair the entire time. thank you Michelle I'll be back!

Very good Service Angie very knowledgeable kind and gentle shop very tasteful done in spite of spaceread more

I've been going to Angie for YEARS now, and I see a complete 360 with my hair. She's an expert in…read moretrichology and natural hair as well as a fantastic colorist. You get a relaxing, friendly environment and she helps you learn about your hair rather than just churning people through her chair. She's great with braids, color, homeopathic and professional, salon-grade products. You won't be disappointed with her services, and her warm, welcoming demeanor!

I came to Edward Johnson salon as a referral from a friend and I am SO happy that I did…read more Complete strangers compliment my hair almost every week since I started going to Glenn for cut/color so I'm always sure to keep passing on the high recommendation of the stylists at Edward Johnson. (I should mention that I don't have the naturally "good" hair that would beckon for comment, so it's a huge deal when a random person approaches me just to tell me that my hair looks great!) THANK YOU, GLENN! PS - I recommend enjoying a French press coffee if you go in the morning :)

Service ,clean environment & my hairdresser ,Lori she always fixes…read more my hair the way I like it.