I must say employees and the owner. Jeff are outstanding when I had an issue or needed something they would go above and beyond to help in anyway, they fix the toilet immediately. The hotel is under renovation and it is going to be very beautiful. Once it's finished I saw some of the rooms that have been remodeled. Once this hotel is renovated, I highly highly recommend staying here you cannot go wrong. There is plenty of parking you're next to restaurants the mall, Walmart, CVS, the freeway and close to town The only reason I give this a two star at the moment was for the room, but I would give it five star for the employees the staff and the owner. I will definitely come back and stay though. read more

Stayed here for a New Year's Eve special and had a great time. Love everything about the place although the pool wasn't open when we there. Still the food buffet was phenom. read more

Suite Dreams Hotel - Taken by Angel Allen - Hotels Near Me - Mattoon, Illinois

This place gets ZERO stars! The place was dirty, pool was wasn't available. Hallways smelled like Mildew and spiderweb. Bed were super itchy, why... because I woke up and pulled the covers back and discover BEDBUGS!!! Took picture to front desk guy, who is never at his desk...but always at the bar! Place was outdated and so nasty! The cold water barely worked, bathroom super small. Huge bedbugs biting and feasting on my 6 year old son! Noises from the toilet going all night! Ask for refund and will NOT suggest or even fathom to suggest this dirty place to ANYONE!!!​ read more

Suite Dreams Hotel - Hotels Near Me - Mattoon, Illinois

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This hotel has ROACHES. My mother, my husband, my 3 month old son, and I booked this hotel a month in advance for Family Weekend at EIU. We checked in at about 4 pm and while I was curling my hair, a roach crawled out from behind the coffee pot and we killed it. My mom took it to the front desk and they apologized and offered to buy her a drink. We figured if there was only one it wasn't a big deal and there was no other hotel with open rooms for the night anyway, so we stayed. Later that night when we got back from the activities the school had planned, my husband and I went to the hotel bar and my mom stayed in the room with our 3 month old son. She called us and said to get someone from the hotel to come to the room with us immediately. We went back to the room and she was trying to kill a roach making its way out of the door of the room. The roach got away into the hallway. When the night assistant from the hotel got there, my mom was trying to explain what happened and that she saw two roaches and could not kill them because they were too fast. As the attendant was leaving to call the manager, we pointed out a roach on the wall. He didn't see that one; instead, he tried to catch one (with his hands) that was on the floor. So there were two at the same time right by the door and air conditioner. At this time, we called other hotels in the area and found one that had a cancellation at 10 pm that night. So we went there. We left this hotel at 1:30 am with a baby to avoid sleeping with the roaches. The hotel we left to was $60 more expensive than the roach infested one. We don;t have a ton of money to spare, which is why we are sharing a room, but we wanted to be there for my sister's 1st Family Weekend. We COULD NOT stay in this room though. I was scared that a roach would crawl into my 3 month old son's mouth while we were sleeping.As we were packing to leave, I moved a towel away from my laptop and another one crawl off and onto the wall. I have attached what pictures my mom took (they are blurry, but it was crawling fast up the wall). In the morning, we came back to this hotel and spoke with the owner. We asked that our room be refunded and that our night at the other hotel was paid for because we did not budget for paying $60 more than expected and we had no intention of leaving the hotel until there were roaches crawling around. I said to the owner that roaches tend to stay in the dark. The only time they come out into the light and when there is noise is if the place is infested. The fact that we saw at least 4 roaches while the lights were on, the TV was on, and there were at least 2 people in the room means that there were many more when the room was dark and quiet. The owner was extremely rude. He was smirking as I explained my concern about my baby being in a room that had several roaches in it. He did not seem to care or sympathize at all. He said that he would give the money back for our room but he had no intention of paying another hotel for our stay. I told him that we had no intention of staying at another hotel, but his is infested with roaches and we could not have stayed. He didn't care.As we were waiting for the refund to be done, one of the hotel employees came and in a snarky voice accused us of stealing all of the towels from our room. We did not steal the towels. Why on earth would we want towels that have been sitting in a room with roaches for God knows how long? We wouldn't. They just wanted to try and make us look bad as we were expressing our concerns about the infestation they had. I have never stayed at such a terrible hotel in my entire life. The roaches were disgusting, but the way the OWNER of the hotel treated us was unacceptable. I placed a call to the Health Department. I strongly advise anyone who would think to stay here that they do not. If you don't end up bringing roaches home, you might end up being treated terribly by the owner and his employees. It is clear he trained them in his image. read more

We stayed here in May for my sister's wedding. We rented two rooms. One room was clean and decent, but the TV didn't work. The other room was okay, but the carpet was nasty. Some of the workers seem a little creepy.. The second day we were there, I tripped on an uneven sidewalk and severely broke my arm. Owner came to see why an ambulance was there but never asked if I was okay. Later, my family tried to get his insurance information and he was very evasive. He asked us to call the next day and get the information. When we did, he still didn't have the information. I had to hire an attorney just to get insurance information to help pay the $150k hospital and surgery bills read more

There is so much to write. This is the most disgusting place we have ever stayed. It smells, weird unidentifiable smells throughout. There is mold in the ceilings and bugs. The staff seem to own it and run it and also live there, in multiple rooms. It is just plain creepy. So many places were clearly not cleaned in a great deal of time. Do not stay here. I cannot wait to be home, shower and disinfect all of my things. read more

Suite Dreams Hotel - Mold!! - Hotels Near Me - Mattoon, Illinois

This is my favorite hotel in this town...lots of sweet employees there....the best NEW YEAR'S party ever

I stayed here for my daughters birthday. Pool is cold and kinda dirty the t.v. channels are very limited. We came to enjoy pool hot tub and a night time movie for my daughter. Next time I will pick somewhere much more nice. read more

A very nice clean Hotel indoor swimming pool free continental breakfast awesome price nice clean rooms a definite do if stain a Mattoon Illinois under new owners and New Management you could tell the difference in the past year on how much improvements have been done to the hotel very nice hotel very well-kept very very clean read more

I honestly wouldn't even give them one star after my experience today! They rent their pool out so you can have parties. I made reservations to do so back in January for today. I called this morning to make sure it was ok for me to come about 30 minutes prior to set up and was told that the pool is empty because they are repairing it. I proceeded to ask why I had not been informed of this and the man said nothing. I asked if he was planning on telling me at all prior to my arrival and he stated "No". He even had the nerve to offer me a discount. This was a birthday party for my two children ages 8 and 11. What would we do at a hotel with an empty pool? I then had to scramble last minute to change the party! I was so upset and I will make sure every person I know hears about this and does not make the mistake of being a victim of their terrible business practices! read more

Stayed here last night, 6-4-16. Literally the WORST hotel I've ever stayed in. Room was stale smelling and had a stain on the bathroom wall. They had cans of soda taking up all the space in the mini fridge that they wanted to charge you $2 for, so we had to remove them to put our snacks and drinks inside. Ridiculous. Water pressure was weak. Toilet was leaking around the seal. There was yard waste, landscape timbers and old doors blocking our way into the pool area. And the pool? They claim it is heated, but it was so cold, neither my husband nor I could stand to be in it. The little kids who were in it were shivering and complaining. We even mentioned this to an employee at breakfast who told us that "sometimes they turn it off". Really? That's your excuse? Completely unprofessional. There was water dripping from the ceiling above the pool and mold up there as well. The pool was one of the main reasons we decided to stay there, and it basically ruined our whole night that we couldn't enjoy using it at all. On top of all that, the wifi was NEVER connected for longer than 3-5 minutes at a time, which was more than annoying given our already awful experience. I have no idea how the people who run this place can charge people money to stay in this dump. We'll never go back and I would recommend that none of my friends or family stay there. Don't waste your money here! It's terrible and the Baymont hotel down the road is only a few dollars more and a MILLION times nicer. read more