For a mid-tier hotel they knocked it out of the park for me. Even though the hotel is relatively…read morenew, it was clean, spacious and nicely decorated. The front desk was friendly and made themselves available. There's a pool at the hotel, fitness center, small area where you can purchase snacks. They also have a full bar and restaurant within the hotel. I would definitely stay there again if ever in the area.

This is a review of Stix Grille, not the hotel itself…read more This was a miss for us. We placed our order, the veggie flatbread for an appetizer, the Wagyu Burger and onion rings, and the $32 Ribeye (medium rare) also with onion rings. Also, I asked for a Triptych beer to be brought out with my burger. Shortly after ordering, we were told they didn't have the ingredients to make the flatbread, so we cancelled the appetizer. When the steak came out, it was far beyond medium rare, with some charring on one end. The burger was passible, but nowhere near the quality I would have expected for something marketed as wagyu. Also, it was not served with chipotle mayo. I had to ask for regular mayo. And my beer never came out until I was done with the burger. Our waiter did an excellent job communicating with us, but the meal was a mess. The steak wasn't worth $32 and was far too thin for them to promise "grilled to your preferred temperature." I let the waiter know we weren't pleased with the steak. No attempt to compensate us was made. This might be a decent place for a quick lunch with a small group, but we don't plan on coming back for dinner.

We staying at the HI express (my wife has instilled in me a need to shorten words!) when we came in…read morefor a weekend with the family. Upon entering we were greeted by a very friendly lady who was very knowledgable about the area and the hotel. They also had cookies throughout the day = excellent! The rooms were above average in size w/ a couple queen beds, windows that open (a plus as it's rare anymore) and nice flat screen 32 inch TVs. Standard accompaniments in the room w/ free internet - a must anymore. The workout room was a little lacking, but got the job done. An upright and a recumbent bike were present as well as a treadmill. Enough to keep you busy for a bit. The pool area was very nice and located away from the hotel actions which made it nice that people fresh out of the water weren't tracking pool water all over the hotel. The food in the morning was excellent. The sitting area is ample and the food plentiful. They offered hot options including meat, eggs, and cinnamon rolls as well as plenty of fruit, cereal, yogurt and, the show stopper, do it yourself pancakes with what seemed to be a larger, modified easy bake oven! Overall, this was a great place to spend a couple nights. A step up from many of the other hotels in the area and well worth the price of admission with the internet and breakfast. Coffee served all day made it easy to stay alert at all hours and the staff were all exceptionally friendly. This is where we'll be staying when we come to visit in the future.

DO NOT RESERVE A ROOM! They are a great big sham! We…read morereserved a room for 5/23/26 not for the room itself but also for the amenities (the pool and hot tub) so our children could enjoy a nice evening after a long day of other activities. We got there after said long day excited about the pool. Well that didn't happen. Not even close. When we entered the building there is a sign saying said pool and hot tub are not in service. That being said there was no notice anywhere but there on the door. Not on their website, not anywhere. We tried to cancel our reservation but told we would have to pay full price (about $200) even if we did cancel. You see they have a policy saying that they require 48 hours notice to get out of the fees. Funny since they did not give us 48 hours notice letting us know they didn't have a pool. The only thing said was she would have to get back with us after talking to the manager the next day! So we tried calling corporate. They couldn't do a single thing for us because it is a franchise and they have no authority. We promptly left. Still waiting on a call and it has now been 24 hours. I was trying to give the benefit of the doubt but still haven't heard a darn thing. My kids were broken hearted and we had a 3 to 4 hour drive with them crying. I feel trapped by this. Almost if not a scam. BTW still waiting on them to acknowledge us. And would still like my $200 back. I have pictures and screen shots showing the lack of notice.

My Dad stayed at this hotel while transitioning from selling his home and moving out of state after…read morethe loss of my Mom. The front desk required a $250 CASH deposit, that would be returned upon checkout, because he was a local resident. The deposit requirement was not communicated when he initially went in in person to make the reservation. He paid the deposit and no receipt was offered. His mistake was not asking for one. When he checked out he was only given $150 of his deposit back. Obviously, he was very upset. I called and spoke to the "manager" Courtney. She spoke over me the entire time. I informed her that I would be contacting choice hotels corporate regarding this. It seems there is an issue with theft at this location. PLEASE choose another hotel if you value your possessions!!

HORRIBLE EVERYTHING!! I don't know how you can charge that with much for such a dilapidated, filthy…read moreroom. The tub would not drain; very little hot water. I could go on, but why? JUST DON'T!!

For over a decade, we've chosen the Quality Inn and Suites in Mattoon for our stays, only skipping…read moreit when the hotel changed to offering a continual breakfast. Positives * Friendly and Helpful Staff: Every visit, the staff has been exceptional, always welcoming and willing to assist. * Outstanding Free Breakfast: The breakfast is the best you'll find in town, with sausage patties, eggs, a solid variety of cereals and fruit, both apple and orange juice, and delicious waffles, all included in your stay. * Very Clean: The hotel consistently maintains a high standard of cleanliness throughout the property. * Comfortable Beds: The beds are cozy and provide a good night's sleep every time. Negatives * Rooms Need Updating: Unfortunately, the rooms haven't been renovated in quite some time. There aren't enough electrical outlets or USB ports to meet the needs of two guests with devices like watches, phones, and laptops--and my medical equipment needed a plug as well. * Low Toilet Height: Standard room toilets are only 16" high, which can be tough for people with mobility challenges. While I was switched to a handicap-accessible room, the toilet was still 16" high (though it did have grab bars). According to ADA Standards, toilets should be 17"-19" high, with 19" being ideal. Unfortunately, despite many years of good experience, these issues mean we'll probably look elsewhere for accommodations on our next visit.

The night manager was very rude and unprofessional. we got there late at night and we just wanted…read moreto get some rest but no, we had to spend $300!! on a suite for one night and if you turned off the AC and barely turned on the heat and it smelt horrible the alarm clock did not work. I Will NOT be staying there again.

DO NOT STAY HERE. Empty vodka bpttle under the bed, crumbs on the floor bathroom door wouldn't…read moreshut, toilet was dorty

Especially, nice, friendly, helpful, and knowledgeable manager Celeste and staff…read more Delicious and freshly made breakfast in a bright breakfast room featuring a yogurt machine w all the toppings and a coffee machine w many specialty options Bright, clean, and comfortable rooms w indoor pool. Have stayed here 3 times.

I must say employees and the owner. Jeff are outstanding when I had an issue or needed something…read morethey would go above and beyond to help in anyway, they fix the toilet immediately. The hotel is under renovation and it is going to be very beautiful. Once it's finished I saw some of the rooms that have been remodeled. Once this hotel is renovated, I highly highly recommend staying here you cannot go wrong. There is plenty of parking you're next to restaurants the mall, Walmart, CVS, the freeway and close to town The only reason I give this a two star at the moment was for the room, but I would give it five star for the employees the staff and the owner. I will definitely come back and stay though.

Stayed here for a New Year's Eve special and had a great time. Love everything about the place…read morealthough the pool wasn't open when we there. Still the food buffet was phenom.

If you're looking for a trip back in time--and not in a charming way--this Super 8 by Wyndham in…read moreMattoon, Illinois, might be just the place. From the moment I stepped into the room, I was greeted by stained furniture, outdated fixtures, and an overall feeling of neglect. The towels I was given were folded wet and clearly used, which is beyond unacceptable. The complimentary breakfast was equally disappointing, with food that tasted like it had been sitting out since the hotel was last renovated (which appears to be sometime in the 90s). Even the safe in the room was rusty, though ironically that might've been the only thing that gave me a strange sense of comfort--like everything else, it fit the theme. To be fair, the view was absolutely beautiful. It's a shame the rest of the experience couldn't match it. I wouldn't recommend this place unless you're really into nostalgia, enjoy the smell of mildew, and feel most at home surrounded by mystery stains. Otherwise, spend the extra $20 and stay somewhere that takes cleanliness--and basic hospitality--a bit more seriously

Low build quality hotel. Clean rooms, friendly staff. The bed was comfortable but the hotel…read morefurnishings are dated and we'll used. Comfortable and better prices than the hotels near by.

Our room was so gross. There were pubes on soap that had been left in the shower, we only had one…read moretowel. There was what looked like blood on the wall. The tv only half way worked. Only positive thing I can say about the place was the full sized fridge.

NO BEDBUGS. When staying at a cheap hotel my number one…read moreconcern is bedbugs. I was happy to find the sheets and mattress free of bugs. However that is about the only nice thing I can say. The room was cheap. And I got what I paid for. I was surprised to find there was NO coffee pot, NO tissues, NO shampoo or conditioner and only 1 tiny bar of soap. There were 2 of us and too few towels for people with hair. The pillows were sad. The mattress kept sucking me in to the center like a poorly filled waterbed. It had been raining and there was no Mat to wipe our feet on so the floor became covered with mud. There were only a few tv channels . The best part was the fact that it was next to McDonald's. So. I was able to walk over and get coffee .