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Sugasawara Roy I MD

3.8 (5 reviews)

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Internal Medicine of Ventura - Dr Becky Wade, Dr Dana Jennings and April Terry, FNP

Internal Medicine of Ventura

4.5(34 reviews)
2.0 mi

I arrived 5 min. before my appointment time but had all my forms filled out and my insurance…read morereviewed. I was brought back immediately and my vitals were taken. The nurse was clear and efficient with her instructions. Dr. Wade came in shortly after and completed my annual and discussed my issues. She is very approachable and gave me suggestions on how to manage my issues. I'm very thankful for her care and hope to continue with her for a long time.

I've seen Dr. Wade a few times . The first time I appreciate her listening and sending me for…read moretesting and felt heard. Over time I started feeling a bit of a rushed feeling then I started feeling dismissed after my tests came back normal. I've still been struggling with those same symptoms on top of new ones that make the first ones worse. I went to see her yesterday for the new symptoms and the second I started explaining that I was still having the same ones she cut me off and told me she didn't want to talk about those symptoms since the tests came back normal and wanted to focus on the new ones. I was taken aback but switched to the current symptoms. Since the new ones exacerbate the old ones I had to talk about it. And she didn't not like that and told me the results were fine and I was just going to have to accept that this was it. I told her I felt dismissed because the cardiologist I got referred to did not even see me for a follow up she had referred me for. Instead he had his receptionist call and cancel my appointment. She seemed a bit surprised by that and just said she'd review his notes again. At one point she told me she sensed some anxiety from me and I told her yes. My health has been declining for the last year and I'm frustrated and anxious cause I can't eat in fear of making things worse. She then asked if I had a therapist and when I said I was looking to go to one she told me that was good as mental can make physical health worse. I agreed but told her I did not think my symptoms stemmed from that. At some point I said I'd like to leave as I knew I wasn't being heard. We talked more. She told me she thought that there was something physically wrong but my tests came back fine so that was that and I had to accept it and to talk to a therapist about it. When I pushed back and said I would like to see another cardiologist for a second opinion she told me I had seen the best medical professionals available and that I needed to accept it and she felt like I was dismissing her. I told her I appreciated the tests ordered but that I would like to know what is wrong. Shortly after she asked if I wanted to leave and I left. I did get some information for my new symptoms but the overall experience was bad.

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Sugasawara Roy I MD - physicians - Updated May 2026

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