Last time I was here the new blowers they installed damaged one of my mirrors. The manager would…read morenot speak to me, instead he sent out a kid to tell me they would not do anything about it. I stayed away from this location for years. Today this location was on my way to Columbus so I decided to stop by for a quick wash. The smell inside the wash bay was awful. Almost no soap was dispensed. It smelled like dirty mop water. Skip this location. Head to the one on Springboro pike. Unlimited member for 3+ years.

I love to keep my car clean! The monthly plan has more value that way. The vacuums are free and…read moreI've got two locations that 10 minutes from my house.

Spots all over car immediately after wash. Do not recommend..............................read more

The sides of my Subaru Outback look great. However, there was a good bit of dirt left on the…read morewindshield, the back was still dirty, there was still bug goo and bird sh*t stains on my hood, plus the wheels still had a fair amount of dirt. For a $15 "premium" wash I expect a fully clean car. I don't like car washes with brushes and conveyers, so I will go back to the "you hose it" car washes or take it in the detail shop to be hand washed.

A few days ago I stopped at this location for a car wash. I…read morepurchased the choose two wash which is normally my selection of washes. The car wash was busy. But, I was able to get in and through pretty quickly. What I miss as of late at mikes car wash is the extra level of spraying down the vehicle before it actually gets put through the wash. The past few times I have been to a mikes car wash the attendant barely strays off the front. It used to be that they would spray down at minimum the front and rear along with windshield. And if you were really lucky they would hit your tires and sides before pushing the car through. If I had one suggestion it would be that they go after that initial soapy spray a little more on vehicles. Afterall you are paying $18+ for the service and it seems like the least that could be done. Good location, friendly staff. Just could do a bit better on the initial personal IMO.

I bought the packet of car washes. I would buy it again. I…read morewould recommend this car wash

Fave car wash! Friendly folks and a super easy app with the…read moreunlimited monthly washes.

I went through the car wash on Monday morning May 19th. I have scratches on my roof and hood from a…read morebrush inside the care wash. I have called 2 times and left a message with the same person to have a manager call me. He said he gave his manger the message but i have not heard back from him yet. Could someone please give me a call back? You need to fix this.

Love the wash, love it I can sweep with such power and my Car is amazing every time. Upgrading was…read morea breeze and I can wash it everyday if I want to.

DO NOT get a membership here unless you plan on having it for a long time. They make it almost…read moreimpossible to cancel your membership. They cannot cancel your membership in person. When I tried calling for the third time the message told me I had less than 2 minutes to wait. I waited for over an hour to cancel my membership and never spoke with anyone.

I frequented this car wash for years since it opened and I've always had excellent service car at…read morethis Centerville location! Yes, it can be expensive on the surface, but if you take advantage of the frequent promotions you can cut the cost easily by 50% or more! The service is fast, friendly and the wash itself only takes about one minute. There was only one time I still notice debris on my windshield and I drove back around and they apologized and ran me though the wash a second time!

Overpriced. $11 for a basic carwash? No, thanks. You can go elsewhere in Centerville and get a…read moresimilar automated car wash for $7.

We have been looking for a full service car wash in the area for over three years. Was very happy…read moreto find this establishment. We got a full wash, interior and exterior and they did an excellent job ! We will be back

I recently moved to the area and was very happy with my first visit to Soft Touch. However, my…read moresecond visit was not only unsatisfactory but my car was also permanently damaged. Not only was the cleaning incomplete (trunk not cleaned, dash controls not cleaned and floor mats not cleaned) but the top of my dash, under the windshield, was scratched and sliced up multiple times. I don't understand how this could happen - the person must have been holding something sharp in addition to the cloth. I haven't gotten an estimate to fix it yet but I think the entire front part will need to be replaced and it will be pricey. I did call Soft Touch to tell them about my experience since they advertise that they are committed to satisfaction. I did receive an apploligy and was told to let them know if it happens again. However, with the extend of the damage, I don't think I'll be returning.

You used to be able to pull in, pay for your wash with your card, pull up, put it in neutral, wave…read moreat the attendant, and be on your way after the wash. Now there's a guy pestering you to buy extended packages. He wants to take your card so he can continue the sales pitch with your card in his hand. You don't need him. When you get to the screen that says to insert your card, reach up and touch icon picture of the card you're using. Nothing on the screen says to do this, which is where the salesman's assistance comes into play. I pulled up today and listened to the sales pitch. I said I didn't want to be rude but just wanted a single wash. He said I obviously didn't want his assistance and backed up a few feet, knowing I'd get stuck putting my card in when it said to without touching the card icon. So he came up with the most annoying voice, going on and on about how kind he was to be helping me even I said I didn't need him. When I told him we could talk about it after my wash (cars were backing up), he acted as if I was challenging him to a fight! It's $2 more than it used to be, but the basic wash turned out fine. I skipped the vacuuming to avoid the guy. I used to enjoy the car wash. The attendants were always nice and offered you a water or a treat for your dog. They'd even come over and wipe down to wet streaks when you were vacuuming. I always made sure to have a couple dollars to tip. I'd rather pay more at Oakwood Auto Wash than ever go to another Flying Ace.

Scratched my rim because the girl directing people into the car wash has you drive on top the…read morebumper then you car falls into the bummer it scratched my rim. Also horrible cleaning job.

Purchased a $5 top level automatic wash yesterday 8.6.2020 at 10am. There was zero soap or liquid…read morewax out of the machine. Basically sprayed minimal water before the brushes activated. Basically just massaging the dirt into the paint. Then a minimal amount of water coming out of the post wash rinse. After leaving the wash I attempted to knock on the door to no answer. Then called the number listed asking for a refund. Haven't received a call back. Bottom line...worst car wash I've been to. That's what I get being suckered into a $5 wash. I'll pay more to actually get some soap.

I got the Ultimate Wash. Powerful Wash all the way down to the wheels. Great fragrances in the…read morewashing soap. Powerful dryer that goes all the way to the back of the car. Very happy with how clean this got my car. Will definitely return.