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    Sugar Mountain Resort

    2.0 (206 reviews)

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    Ungrounded by good snow
    Aaron C.

    This was our first time at Sugar and likely will not be our last. What you read in other reviews is unfortunately true - on weekends parking is a mess, they do not offer the option to purchase lessons or really anything in advance online, and some of the workers are rude or dismissive. But our weekday experience at Sugar was awesome! The instructors at ski school for our kids were very pleasant and helpful. The kids had a great time and were skiing Easy Street with me by the end of the day. Weekday passes are substantially less expensive than weekend lift tickets, plus the lines are so short. With our kids in ski school we were able to take every lift and ski the entire mountain. Grooming was pretty bad but the snow was actually far better than expected. The runs are enjoyable and as long as you keep in mind that you are skiing a privately owned mountain in the southeast, I think you'll have a great time! We also did ice skating and tubing which were awesome!

    Rental lines
    Ellie M.

    I would not recommend a visit to Sugar Mountain Resort. The ski pass and rental lines were absolutely absurd. We stood in line for 30 minutes and didn't move and ended up going to the "more advanced" equipment line and had a $60 upcharge, but honesty worth it to avoid over an hour wait. The snow and ski conditions seemed good, except the lift lines were pretty long. The food selection here was criminal. $17 for chicken tenders and fries! Next time, I will try a different resort in the area or just make a trip out West .

    I visited Sugar Mountain a few weeks ago for snowboarding and had a wonderful time! All of their trails were open and all but two lifts were running. I originally went up for a half day but decided to stay for the twilight session to night ski as well. Lilly in the admin office, was very helpful and attentive when upgrading my pass. I highly recommend this mountain!

    DO NOT GO HERE ITS A SCAM! If i could give 0 stars i will! We payed for our tickets and rentals and were not told there was only 1 hour of skiing time! When we told them we wanted more than an hour they said "YOU SHOULD HAVE CHECKED OUR TIMES" We asked for a credit so we can skii later on that day and NO ONE WAS ABLE TO HELP US! They made us fill out this paper to get a refund. And I just got off the phone with the "manager" and he just said they simply don't do refunds. WE DID NOT USE ANY OF THE THINGS THAT WAS RENTED AND THEY DO NOT UNDERSTAND IT WAS $300 and not just $20 worth of unused things!

    Slopes at Sugar Mountain
    Jenna D.

    The tubing was great but the skiing not so much. We rented boards and the bindings were fucked on them...full day tickets wasted. Rent the equipment some place else. Half day ticket is enough for these icey slopes. Crazy busy to so get there early.

    Road
    Hector J.

    Beautiful place everything was clean and well maintained There's just fast food and too expensive and not so good But the snow, the mountain and the tracks are great

    I lost count when I got to 537 skiers in line for this one lift. Pathetic.
    Alexander G.

    The owner is the most hated man in town, Gunther Jochl's who leaves a legacy of piss poor customer service, unorganized procedures, unable to embrace technology and big let downs. This is the only ski resort in the nation that does not sell tickets online. NO RESERVATIONS! Ski school, Lift tickets and Rentals are ALL first come first serve, about half of people standing in the line hours before the resort opens get to learn to ski. That means you waited in the cold for NOTHING if you aren't in the front half. Better camp out overnight!! The customer service stemming from the Admin office is ABSOLUTELY PATHETIC. Mask Nazis in the Admin office and it's 2022!!! The overweight female who appears to manage the Admin office barks orders at customers and doesn't understand how to say please, thank you, welcome, have a great day or anything other than yelling, interrupting, and darn near growling like a bulldog. She can't even smile. She's like this with everyone. Perhaps, if she hates her job that much, she should quit.

    2023-2024 epic pass prices

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    Avoid! Horrible experience! 2 hours to get equipment, horrible service, unsafe conditions, long lines for lifts.

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    Page 1 of 6

    Ask the Community - Sugar Mountain Resort

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    Review Highlights - Sugar Mountain Resort

    The ski lift was not bad wait, it went very fast and there are of lot of areas to practice for beginners.

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    Beech Mountain Ski Resort - wait line

    Beech Mountain Ski Resort

    2.4(207 reviews)
    4.0 mi

    I haven't been skiing in forever, and because our holiday cruise fell through, we chose to do a ski…read moretrip that was within driving distance to Atlanta, GA. Little did I know, or maybe I just forgot, that my girlfriend frequented ski resorts growing up, but hasn't been in over a decade. Having done extensive research, I chose Beech Mountain. This is a resort town and the surrounding areas felt like we weren't in the U.S. The quaint village was so welcoming and relaxing and it was amazing to hear several different languages at this resort - Ukrainian, Spanish, Italian, Russian, and more. We arrived after it had snowed so it was the perfect winter escape. I recommend renting your equipment, if you don't already have yours. We chose White Wolf lodge to rent our skis, poles, and boots and the process was quick and the workers were friendly. Heading to the mountains, we decided to do the twilight and the entire resort and property felt like a real vacation overseas vacation. They had various buildings and houses that operated as standalone restaurants, rental shops, and more. Additionally, we were so excited to be there we didn't realize we got on the wrong lift that took us up to the very top for a black diamond slope. Because I haven't been skiing as much as my girlfriend, I took her lead and followed her, which was a big mistake. Let's just say I have never had more fun then wiping out face first in front of experience skiers and snowboarders. Once we eventually made it down the slope we found a more user friendly slope that we conquered with perfection and then we upgraded to intermediate slope. We continued skiing for several hours and the night time views from the lift were stunning. The pictures here don't begin to reveal how beautiful it was. SIDE NOTE: for any beginning skiers, it is not as intimating as you may think. Just be confident, listen to instructions, and by all means don't be afraid to fall.

    Amazing experience thanks to lovely people. Our ski instructor, Peter Soria, was absolutely…read morefabulous today. He demonstrated the utmost patience and exceptional guidance with our children. He truly went above and beyond to accommodate our family and ensure that our kids had the best day possible on the mountain. It was a very chaotic day, and without Peter, I can't imagine how it would have gone. Skiing with four young boys is challenging, to say the least, but Peter handled everything with calm, kindness, and professionalism. He is phenomenal and deserves to be celebrated all year long at Beech Mountain.

    Photos
    Beech Mountain Ski Resort - Ski/snowboard lift

    Ski/snowboard lift

    Beech Mountain Ski Resort - Entrance

    Entrance

    Beech Mountain Ski Resort - Wait line

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    Wait line

    Sugar Ski & Country Club

    Sugar Ski & Country Club

    3.7(3 reviews)
    0.8 mi

    Our experience at Sugar Mountain Resort was extremely disappointing…read more We are complete beginners and had never skied before. The resort is advertised as "beginner-friendly" with good instructors, so we felt confident choosing this place for our first experience. We arrived just one hour after opening and were told there were no private lessons available for the entire day. Not only that - it was impossible to book anything in advance. If you are on vacation, apparently you have to show up at 7 AM and fight for a spot just to maybe get a lesson. It felt very disorganized. It seems like the number of instructors is very limited because it's more profitable for them to sell group lessons. Since there were no private options, we had to take a group lesson. There were 8 people in the group, possibly more. The instructor was honestly terrible. We didn't understand anything, and whenever we said we were confused, he just replied that we were "doing great" without actually explaining anything properly. It felt like he just wanted to rush through the lesson as quickly as possible and move on to the next group. We were immediately taken to a small slope, which was already challenging for people who had never even stood on skis before. No one properly explained the basics. Most importantly, we were never clearly shown how to fall safely - which is essential for beginners. By the end of the lesson, we hadn't learned how to properly snowplough stop (the pizza technique) or make snowplough turns. At the very end, the instructor took us to a slightly steeper slope and just said, "Follow me." It ended in chaos. Everyone went down however they could. I was pulled toward the magic carpet lift twice, had to take off my skis, and that was it. We left frustrated and upset. Our first skiing experience was completely ruined. We genuinely started to feel like skiing just wasn't for us. Ironically, watching YouTube videos that evening was more helpful than the lesson we paid for. Thankfully, we later went to Appalachian Ski Mountain, and the difference was unbelievable. You can book everything online in advance - lessons, equipment, everything. We initially booked one instructor because that was all that showed online, but when we arrived, they were able to find two more instructors so each of us could have a proper private lesson. The instructors there were friendly, patient, and explained all the fundamentals clearly. Within one hour we learned how to snowplough stop (pizza), make snowplough turns, and confidently ski on green runs. We actually enjoyed skiing and left happy and excited. If you are a beginner, I strongly recommend going to Appalachian Ski Mountain instead. Otherwise, your first skiing experience might completely discourage you from this sport.

    Check-in was simple, code for the entryway worked with no issues. Very clean! Plenty of space with…read morealmost everything you'll need in the kitchen. Bed was in good condition overall. Games available which the kids loved. The view was great and they also have a bumper pool table in the dining room although it's a little lopsided (makes it more challenging and fun actually!) Check-out was easy as well. We are going to be coming back many more times, and hope to stay in this specific room and with this rental company as it was a wonderful experience. I highly recommend this company as well as this unit.

    Photos
    Sugar Ski & Country Club - We walked right out onto Oma's meadow slope to ski

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    We walked right out onto Oma's meadow slope to ski

    The Ski Shack

    The Ski Shack

    3.0(12 reviews)
    5.3 mi

    We had such an amazing trip skiing at Sugar and Beech Mountain, and The Ski Shack was a huge part…read moreof what made it so great. Brad and his team are the kind of people you hope to find when you travel. From the start, everything was easy, efficient, and stress-free. The equipment was in great condition, the pricing was very fair, and the location between both mountains made everything so convenient. What really set them apart was how they treated us. We didn't feel like tourists just passing through. They welcomed us like family, took the time to make sure everything was just right, and genuinely cared about our experience. After dealing with the usual hassle of resort rentals in the past, this was a completely different experience in the best way. We had such a great time on our first trip that my husband and son actually went back again a month later and rented from them again. That alone says everything. We will 100% be coming back and won't rent from anywhere else. If you're heading to Sugar or Beech, do yourself a favor and go to The Ski Shack.

    Bradly and the team of the Ski Shack are amazing! If you are looking for an affordable rental…read moreplace between Sugar and Beech stop by the Ski Shack. Their customer service and hospitality is incredible. Every time we come into town we rent from these guys instead of dealing with the headaches of the big resorts. Its crazy to read the below reviews, bc these guys have awesome customer service, great prices, super accommodating and knowledgeable. #supportlocal #familyowned #NCStrong

    Photos
    The Ski Shack - Skiing with equipment from Ski Shack

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    Skiing with equipment from Ski Shack

    Beech Mountain Chalet Rentals - Downstairs bathroom decor falling off upon arrival

    Beech Mountain Chalet Rentals

    1.8(5 reviews)
    4.0 mi

    NO Stars!!! You will want to read! I have been waiting to…read morewrite this review since I was so embarrassed to have even stayed here, but here it is. A group of friends and I visited on New Years to enjoy a mountain ski trip, which turned into a living nightmare. Since it was New Years I am sure you can imagine what other options we had, so we ended up buying a blow up mattress. The worst experience ever! I could talk for hours about how horrible our "chalet rental" was but I'll sum it up and let my pictures talk for themselves. This place was absolutely disgusting. From the moment we walked in you could see dirt everywhere. There was BLOOD on the comforter in one of the bedrooms and when asked to get a new one they returned it a second time with the same blood stains on it! The carpet and couch upstairs smelled like pee, there was "mud" coming out of the downstairs pull out couch, the lights in another bedroom did not work, and there was mildew in the upstairs bathroom carpet. I will never ever recommend this place, nor will I be back. The health inspectors should examine this business and how it is run. Really they should shut them down. No refund or anything was given. Again just check out the photos. I wish I would have taken more of this junk of a place.

    fantastic ladies to work with. Quick response to any questions. I spoke to several companies before…read morelisting our condo with anyone. They seemed to be honestly concerned with the success of our rental property.

    Photos
    Beech Mountain Chalet Rentals - Dirty bathroom downstairs upon arrival.

    Dirty bathroom downstairs upon arrival.

    Beech Mountain Chalet Rentals - BEECH MOUNTAIN CHALET RENTALS

    BEECH MOUNTAIN CHALET RENTALS

    Beech Mountain Chalet Rentals - Water on floor in downstairs bathroom upon arrival

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    Water on floor in downstairs bathroom upon arrival

    Sugar Mountain Resort - skiresorts - Updated May 2026

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