The aunty that works here is super helpful and kind! The machines take quarters only so make sure…read moreto have enough change.

We stopped by Castor's Laundromat to do some laundry before we head back home to Cali. I don't like…read moredoing laundry when I get back home from a vacay. The service was really good. I was able to purchase my laundry detergent, softener, and dryer sheets there. They also had a good amount of washers and dryers. There was plenty of room for folding as well. We left with our luggage full of freshly cleaned clothes.

Hemmed my pants. Service was great. Finished sooner than expected. Very nice and straight forward.read more

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

They charge just to make change and the washing machines are always having some kind of problem…read more The past 3 times I came here my coins kept getting stuck in the machines. No one is around to assist and no one answered the phone.

Available machines , courteous customers, not air conditioned, coin machine takes $0.50 for each…read more$20. Try getting your change somewhere else

I used to come here years ago to get my cleaning and alterations done. In fact he did my wedding…read moredress back in 1991. I just called and learned they are permanently closed. This is sad news, but it's a family operation and this day would come at some point. Years ago there was no Yelp or social media to share experiences about a business. So for all the missed years, thank you Waipahu Dry Cleaners. You were the best out there. Quality and value. All the best to you in this new season. You will be missed.

I brought in a silk christening outfit that was stained. While it was beyond removal, they still…read moremanaged to carefully clean and press it and make it look beautifully presentable. Fast and friendly service, with attention to detail, for reasonable price!

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

This was my first time trying this place and I needed two of my blazers dry cleaned. The shop is…read morelocated outside of foodland with lots of parking. Things to keep in mind: 1. Pre-payment is required 2. Pick-up takes about a week The sales clerk Rebecca was kind and gave me a discount of 20%! So I ended up paying $28 instead of $32. I'm not too sure if this is reasonably priced or not (because it's my first time at any dry cleaners). But overall she gave amazing customer service. UPDATE: After a week I came in and picked up my blazers. They were in amazing shape & so clean! The process was quick (I just handed my receipt to Rebecca & was all set). Im very satisfied & will be coming back again

Just received our laundry back from Tama and highly recommend!…read more Between all the beach activities and the heat, my husband was going through his clothes rapidly on our trip to Waikiki. Our hotel did not have laundry facilities so we sent our laundry off to Tama and it all came back clean, fresh, and neatly folded. I really appreciated how the underwear and socks were bagged separately. You can pick what detergent you want and they can accommodate for allergies. The turnaround time is defaulted to 48 hours, but I called and Brian was so friendly in changing our order to rush service along with explaining how pickup and drop off works. Got all our clothes back in 24 hours. We left our bag with the bell desk and did not have to wait around for the pick up/drop off. The online interface was extremely easy to use. Of course you are paying a premium above using a laundromat, but it is worth it while on vacation and for hassle-free service.

Perfect! I have a 8x10ft washable rug. They picked it up, washed and dried and delivered it back…read moreat a very reasonable price. It was clean and dry. This order is a little different than typical laundry, but they made it easy! I will use them each time.

When you just can't put it in the wash…read more I came here to pick up a set of curtains my mom wanted dry cleaned. This is why I have blinds by the way. The lady at the counter was very nice and help me right away. Well there was no one else there and it was the holiday season. Yea I'm finally finishing this review. Looking back at the past the place is small but well organized and clean. Parking is an issue since they are located on the same mall as Don Quijote. I know you read that review. Overall four stars. The attendant was nice and she did inform my mom, who passed on to me, that one of the curtains' stains might not come out. She did warn that we would get charged and well they did their best. Now excuse me, I gotta wipe my window blinds. M

It was very obvious to the naked eye that they ruined the suit yet they tried to pass it off to us…read moreanyways. And when we pointed it out only then did they mention they knew there could be issues dry cleaning this brand. BOSS. Long story short. They ruined an $800 suit and refused any responsibility. I even had to asked for a refund for the dry cleaning, and at first they refused and I had to argue with them $23!

Very expensive!!…read more Mind you, I haven't taken anything to the cleaners in a while, however I paid to have two formal dresses and one gown cleaned made me gasp! But the real kicker is they tagged one of the formal dresses and told me that some of the stains on there would probably not be removed (it was either an oil or sauce stain), I signed off on that disclaimer. When I received the dress back it looked as if they just ironed the dress along with all the stains. It didn't look like they even tried. At this point I succumbed to thinking the dress is already ruined and tried to remedy the stain issues myself. lo and behold, I was able to remove all the stains myself with the aid of Dawn dishwashing liquid and a good hand wash! After a dry and quick iron I realized I could have saved myself a lot of money and frustration. Also noting that their alteration prices are extortionately high! I inquired about the cost of hemming some pants and told the price and quickly negated the thought of bringing it here. Seems that if you are desperate and need something quickly, this is the place to go. Just know there are cheaper options elsewhere.

Stopped in in a rush and was able to get my patches sewn on my shirt within 24 hours for a premium…read moreprice but they do quality work very friendly staff and a convenient location