I had such a great first experience at Sugar + Lemon! From the moment I walked in, I noticed how clean, professional, and relaxing the salon was. It had such a calm, soothing atmosphere that immediately made me feel comfortable. I booked my very first lower leg sugaring appointment with Michelle, and she was absolutely amazing! She was so welcoming, kind, and incredibly detail-oriented. Before we even started, she took the time to explain everything about the sugaring process, what to expect, and answered all of my questions. After the appointment, she also went over all of the aftercare instructions, which I really appreciated. Michelle was also just so easy and fun to talk to! She was funny, sweet, and made the entire appointment fly by. I was honestly surprised by how much less painful it was than waxing, threading, or even tweezing - it was way more comfortable than I expected. Overall, I couldn't have asked for a better first experience! I'm already looking forward to going back and continuing my appointments with Michelle. If you've been wondering whether to try sugaring or are looking for a great place to go, I highly recommend Sugar + Lemon. You won't be disappointed! read more

I had the BEST spray tan yesterday with Jenn. I have had numerous spray tans at Sugar + Lemon, which have ALWAYS been great. However, Jenn was by far my favorite technician. She made me feel very comfortable, was incredibly personable, and paid attention to the minor details during the process. Book with Jenn, you won't be disappointed! I also wanted to mention how great the service is at the front desk. Everyone is so kind and I can tell they truly value their clients. read more

It had been years since my last facial with Michelle, but she was always my favorite--and today definitely didn't disappoint! Such a relaxing facial and a great atmosphere at Sugar & Lemon. The girls at the front were so friendly and welcoming too. So happy to be back! read more

Best facial you will ever have! Michelle, the owner is so knowledgeable about skin, products, and technology to best treat your skin. The atmosphere is so calming and beautiful. I always leave with glowing skin. But the real magic is days and weeks later. Your skin will thank you. Can't wait for my next appt! read more

It is not easy finding an esthetician who will provide intimate area hair removal for men. I have received sugaring services for over 10 years in Walnut Creek, but recently moved to Calistoga so needed to find services closer to home. I was so delighted to find that Sugar + Lemon in Napa provided the sugaring services for men that I so sorely needed. I booked right away. I was a bit apprehensive. Due to things beyond my control, I had been unable to schedule a sugaring appointment with my regular esthetician for several months. I was a mess. When I arrived for my appointment at Sugar + Lemon, Michelle put me immediately at ease. My session went perfectly. Not only did Michelle provide me with excellent service, she was professional, gentle, thorough and charming. I highly recommended Sugar + Lemon and Michelle. Men - if you are thinking about loosing the hair down there, you won't regret choosing Sugar + Lemon and Michelle! Also, your partner will thank you as well. Thank you, Michelle Cate, for such excellent and professional service. You made me feel extremely comfortable in a somewhat uncomfortable situation. You have secured my patronage for years to come! read more

Love everything about sugar and lemon. Michelle is amazing and is a true professional on all things skincare! I've been going here for years and recommend it to everyone. Service is always wonderful and appts are easily bookable online. The new location is so convenient and the entire staff is wonderful! read more

I had the honor of having my first Brazilian sugar with Cheyla. When I say it was the best experience I have ever had getting a Brazilian and I have been getting Brazilian waxes for over 30 years. I had never heard of Brazilian sugar and Cheyla, explained every step and was so thorough. Cheyla, is so professional, patient, knowledgeable, and beyond the sweetest person. Cheyla, is so nice and made me feel so comfortable. I really appreciate Cheyla and her attentive to my needs. I highly recommend Cheyla, for your services at Sugar + Lemon. I'm sure all the ladies are wonderful with that being said, my experience with Cheyla was top notch I'm 100% happy :) read more

On a whim, I decided to get a spray tan two days before my wedding because my skin had a weird reaction to my self-tanner I'd been using at home. I was nervous, of course, but the staff made me feel so comfortable and really listened to what I wanted. I was so impressed with my tan! It's been over 2 weeks, and it's still going strong, which is wild to me! I'm already a little tan naturally, but I wanted a deeper, more sun-kissed color. The tan wasn't orange at all, nor was it sticky or smelly. I only wish I lived locally so I could come back all the time! If you're getting married in Napa, this is the place to go for your bridal spray tan! read more

BEST SPRAY TAN EVER!! Ive never looked so good for a wedding before in my life! I am very pale and Michelle made me look like a super model! 10/10 RECOMMEND! Thanks lady!! read more

Great atmosphere, great service and very through hair removal. Will definitely be back!!

I have the pleasure of getting to know Michelle as a person and business owner. As a person, Michelle is warm and welcoming. She's committed to natural wellness and skin care and really wants to support others in feeling good and doing well in their lives. It's obvious that she cares about the people Sugar + Lemon serves and the Napa community in general. Professionally, Michelle only uses and sells the best skin care products on the market. My wife purchased the Osmosis line and loves it. We have both received sugaring hair removal service and we'll be going back for more. It's gentler than wax and very effective. Her shop and service rooms are clean and esthetically pleasing. I can feel the heart and care in the space. read more

Michelle is an expert when it comes to Skin care. She uses Holistic products and does eveerything to help her clients. Her shop is easy to get to in Napa and the atmosphere is great. read more

Michelle is an incredible holistic esthetician! I get my facials regularly here and avail myself of the ample product line that's been a skin saver since we moved to the area. And the salon itself is beautifully appointed and feels calm and welcoming to all kinds of people - even a little genderqueer person like me. Michelle and all her staff are so knowledgeable and kind - this is an oasis inside of paradise. Not to be missed! read more

Sugar + Lemon - Yellow flowers behind rustic sign, "May your troubles be less and your blessings be more and nothing but happiness come through your door." - Skin Care Near Me - Napa, California

Fantastic facial with Michelle!! I walked out feeling so cared for and my face looked and felt terrific!

I had my appointment with Michelle and it was AMAZING. I have gotten sugared by another "TOP RATED" Yelp business and to be frank, I don't know how they have 5 stars and this place only has 4 1/2. Michelle was extremely friendly, sanitary, knowledgeable, professional, charismatic and not to mention the staff was extremely friendly and accommodating as well! I can't express what a 180 this service was compared to the other I received. That's only in its customer service too. The sugar? She didn't leave one hair, she was extremely detailed. I can't emphasize how amazing her work was. That was my first time at this business but will definitely not be my last! read more

Sugar + Lemon - Beginning entrance lobby area. - Skin Care Near Me - Napa, California

This business is the absolute best. I have super sensitive skin (even to waxing) and sugaring with Michelle as well as her knowledgeable guidance about my skin and products have solved ALL of my prior issues. I am actually horrified by the insensitivity of the very few negative reviews. I can't imagine being a small business owner right now AND in the middle of a pandemic. We ALL signed an acknowledgement about the 24 hour cancellation policy. I'm not sure why anyone would be shocked when they actually get charged. This business goes above and beyond the needed pandemic precautions and using it as an excuse to miss your appointment at the last minute isn't reasonable. Nor does it justify a bad review. A last minute cancellation is like taking money directly out of the esthetician's pocket that cannot be replaced. Their time is literally money. As for scheduling issues....I've never had a single hiccup and I've been going here for years now. They call, they text and they have a system that even sends you something so you can add your appointment right to your calendar. If you got rescheduled I'm SURE you got notified at some point since the system does it AUTOMATICALLY. It emails and texts you a reminder too PRIOR to your 24 hour window for cancellation. What more could you ask for?!? Not to mention, staff at Sugar+Lemon are trying to keep us safe too. If your appointment was changed, maybe they had a valid reason...like YOUR health. I can't recommend this place enough. The staff are always super friendly And the service they provide has been a lifesaver for me. Quick tip...it's almost summer so book WELL in advance with multiple appointments as these ladies get really busy. But they will bend over backwards to try and get you in somewhere if possible. Just make SURE you cancel timely if needed. It's the responsible and respectful thing to do. Happy sugaring!! read more

This place is awesome! My chick started going here and I love the results. She says it's very painless that the place is clean and well managed. I don't know peronally. I never go. I'm at home watching the kids but I can vouch for their work. Things are very, very smooth at home if you get my jist. read more

I saw Kelly Bullock for a spray tan in June. Kelly was friendly, efficient and skilled in delivering a quality spray tan. The salon was clean and the staff was friendly. Unfortunately the price recently increased by 30%! Not too happy about that, so I will try another location before rebooking at S+L. read more

Michelle is amazing. I'm so glad to have met her, she has changed my skin and my new skin care routine provided by her has eliminated constant breakouts from my life. Thank you! Huge confidence booster. read more

Really upset from what was going to be my first appointment. I was recommended this place by my sister as she got really beautiful work done by Michelle. So, Michelle was fully booked and my 2 sisters and I managed to schedule our appointments back to back with Caelynn a week in advance. We don't live in town, so we drove 25+ mins to our appointment and we arrived 10 mins early before our first 3:15PM appointment. We sat there and waited until the young lady at the front desk decides to tell us (at 3:25PM now) that Caelynn will not be able to come to our appointments since she is having car problems. Now, I don't know if there's much prep time you should do prior to the appointment, but if she was going to not be able to make it, she could have surely communicated about this way before the time of the appointment? Was she getting into her car to get to us at 3:15PM even though your clients are waiting for you already? Completely unprofessional! The front desk then asks me if I can come back at 7PM. I don't have the time or gas to do that since I don't live there and I also let her know I have a trip that same night. She apologizes and lets me know she will let Caelynn know if there's something she can do for us once we're back. HAVE NOT heard anything in 3 weeks now. She missed out on 5 services with us. We leave and on our way back home with tons of traffic, we get a call from the front desk. 3:43PM "She's here now if you guys were still interested in coming in." Absolutely not! Are you kidding? Why call me if I said no. I don't live down the street and that is the only time I had for an appointment I already mentioned that to her. If I were to go back, I'd only go for Michelle. She's super booked but it'll be better waiting than an appointment with Caelynn! read more

Michelle knows skin! She is an expert esthetician and doesn't just treat the condition, she evaluates with you all factors that can be causing skin conditions such as diet. Her sugaring service is top-notch - it's all-natural, no chemicals, you could eat the sugar its so safe, and its better for your skin than waxing! Michelle's team are very friendly and accommodating to your needs. read more

Awesome service always. Love this place and the vibes! Nice, quick, clean! Michele is amazing! Keep up the great work! Being booked so far in advances speaks to their work! My go to place for waxing in Napa! read more

I started going here in November for sugaring with Grace and, even though I feel awkward as hell, Grace always manages to make me feel more comfortable. I will certainly keep going! I have also had a spray tan with Kelly that turned out beautiful, and I have a facial booked with Michelle for later in the month. Overall I highly recommend Sugar + Lemon! read more

Been coming to Sugar + Lemon for a couple of years now. Michelle is so welcoming and friendly. When you walk in you are immediately greeted by the receptionist and offered a drink if you'd like. Everyone working there is extremely friendly and knowledgeable about sugaring. Michelle is my go to for the time she takes to educate you on the process and answering any questions that you have. There is always great music playing and it's easy to ENJOY getting your hair ripped out LOL in this fun, welcoming environment. read more

Came here for a Brazilian a week ago since I had some tropical trips planned. I've tried waxing before when I was in college but hated how painful it was. I then heard about sugaring and decided to give it a try, and I'm glad I did! Still was a little painful, especially in certain sensitive areas but nowhere near the pain that I experienced from hot wax, which can hurt the skin! I felt comfortable throughout the whole process, and was even given aftercare tips since this was my first time sugaring. I wanted to wait a week before posting this and I have to say, I'm never going back to waxing/shaving anymore!! I'm loving the results! Say hello to a new loyal customer! read more

Sugar and lemon is where I got my first Brazilian, and I'm so happy to have Cheyla she makes me feel pretty. I really encourage people, to stop by they really have patience, especially with me trust me I'm a little difficult sometimes.but I've never had a bad experience here, and I will keep coming and support them. read more

I'm a total amateur with the whole waxing thing, but decided to try sugaring. Cheyla was SO patient with me (very low pain threshold, a bit modest) and was so very caring, kind and a master at her craft. She didn't bat an eye when I was being a total baby and I came out of there ready to wear a swimsuit on my upcoming getaway. I'll be back! Thank you Cheyla! read more

Amazing! Waaay better than waxing. The staff are friendly and profesional. I was new to this process, the staff answered all my questions and made my session as relaxing and comfortable as possible. I don't want to go back to waxing after this! I've seen Michelle and Grace, would recommend both. read more

Went for my first time and Grace was awesome! Loved sugar waxing and it left my skin so smooth definitely recommend sugar waxing. Can't ever go back to regular waxing for my Brazilian after this ! read more

I moved to Napa in October and was eager to find a new waxing place. This place stood apart from the reviews, to the type of wax, and services it provides from all the rest. Switching from waxing with hard wax and strips to all natural Sugar has been LIFE CHANGING! They make the entire process so easy and they explain and educate you on the benefits and ease of waxing all natural ingredients. I will never go back! And did I mention the painless procedure? After your initial few times, maintenance is almost pain free! read more

Absolutely LOVE everything about Sugar + Lemon - their salon has the cutest aesthetic, super sanitary and the friendliest most patient staff! I have been getting a Brazilian here for 10 months now and the only regret I have is not having converted sooner. My go to is Cheyla but I have also been tended to by Caitlyn and Michelle and they have all been pleasant engaging me in amazing convo which minimizes the pain & makes it go by quick. I love that they use natural biodegradable products that feel good on the skin and I now noticeably grow less hair and my skin feels amazing after each Appt. I also purchased some of the after care balm and it leaves my skin feeling fresh in between appts. I am proud to be a recurring customer & rave to everyone about what a great service sugaring is for the skin 10/10 read more

This is my 3rd time coming in and not coming back. I had an appointment with Caelyn and it was so unpleasant and awkward. She didn't even try small talk and rushed through my appointment. Literally finished a full Brazilian in 10 minutes. I really don't know what she did but i have two huge rashes. I have been getting this type if service for over two years and i have never had a reaction like this. I can barely walk. I know it's not the products they use either because it's not my first time going there and I have never gotten any type of reaction. read more

I came here for my first Brazilian and Amber did a great job. Of course it hurt but it gets better after. The only reason I won't be returning is because they are overpriced by at least $20 which I find significant. I looked at at least 5 other Brazilian sugaring prices in other salons close by and none of them were charging over $60. My Brazilian came to $90 with tip. If you can afford to spend $90 on your every couple of weeks then it's for you. I'll have to stick to doing my own Brazilian for now. read more

Just got home from my session with Amber. It was my first time ever getting any hair removal process in the bikini area (other than shaving) & I went full on Brazilian on the first time. I walked in & looked around at how nice the decor is but the all around vibe feels really comfortable (which was huge since I was so scared & nervous) Was offered some water which helped calm my nerves a bit & I loved how warm & friendly the girls were. I sat in the corner like a scared puppy & im sure they could tell but they were so welcoming it didn't take long for me to loosen up a bit. Walking into the room was a little scary & I was nervous all over again but Amber really went above & beyond to make me feel like it was a friend who was sugaring me. She explained everything in detail which made me really understand & I am pretty sensitive so it was all very reassuring. If it's your first time & you're scared or it's taken you months to even book an appointment (as it did for me) just do it, it's so worth it. I will never do anything but sugaring ever again. I want to sugar my entire body now! Is it fun, no. Is it as horrible as you're making it out to be in your mind? Absolutely not. I don't know why I didn't do this sooner & now I want to tell everyone to go lol. I drove my 30 mins drive home smiling. read more

Hands down one of the best services in Napa! I absolutely love Michelle and her team of professionals. Sugaring is so much better than traditional wax; all the benefits are real. I usually get the extended bikini but after some honest direction from Michelle, today, I got my first Brazilian! She assured me it wouldn't hurt nearly as bad as I thought - and she was right. I could not be more thrilled with the result. If you are considering hair removal, look no further. Simply the best! read more

Of the few times I patroned this place, I had nothing but great things to say about my experience. Now, disappointed is an understatement. When my appointment was changed without my consent, I called to notify staff and cancel the appointment, I was told I would be charged. When I questioned it, I was confronted by Caelyn. As a customer, it shows poor business conduct, and had no choice but to stick up for myself. I was later sent a passive aggressive message saying the fee would be waived and I was no longer welcomed back to the establishment due to my behavior. Good for you Michelle C. for condoning Caelyn's repulsive attitude and poor customer service. Best to you read more

I just tried sugaring for the first time and Sugar + Lemon was definitely the place to pop my sugaring cherry. It was definitely better than traditional waxing, Amber and the receptionist were friendly, professional and welcoming. They also got me in & out quickly without making me feel rushed at all. read more

Amazing service. I always get the Brazilian sugaring. They give a 10% discount if you come in once a month and the girls are so sweet and make you feel so comfortable. I always have Amber and she makes a not so fun experience tolerable. Online booking is a plus and they don't push product on you. Definitely the only place I'll go for sugaring services even though I have to drive about 30 minutes.. so worth it! read more

I have been going to Michelle for years. If you're looking for someone with amazing skill, knowledge,and professionalism, all while having a caring attitude, you've found it. The location and atmosphere are also worth the visit. She and her staff are the best! read more

Sugar + Lemon has a beautiful, relaxing atmosphere. The staff is very knowledgeable and friendly. I've done waxing before but this was my first time with sugar and I can tell you I am hooked! Sugaring was minimally painful. On a scale from one to ten (ten being as painful as waxing), I would say sugaring was a 5! Amber made me feel very comfortable and she did a great job. Make sure you read their sugaring 411 on their website before you book an appointment and be very hydrated to allow hair follicles to release from the skin easier! I had ZERO irritation after my session. I love that sugaring is also vegan and cruelty-free! Goodbye shaving and waxing, hello sugaring! read more