The owner is rude. I took my children downtown for the Christmas Tree Lighting. After the event we couldn't find a restaurant that allowed us to use the bathroom due to my children being underage or there not being public bathrooms. So we walked to the SugaShack which is right by where I parked. I'm visibly pregnant- 7 1/2 months pregnant to be exact. I have a baby pressing on my bladder. Fortunately a server there said it was okay that we use the restroom. My children and I walk towards the restroom in the back. I knock on the door to make sure no one was in there and I wait a couple minutes. Then I hear a man who apparently was the "boss" Carlos, cussing at her for allowing us to use the restroom. He tells her we passed 1000 other places and "not to be letting hoes in the restaurant." She defends her decision telling him I was pregnant. He says he doesn't care and "if we (my kids and I) mess up the restroom, she will have to clean the shit up." We literally just had to pee. I have never in my life received such piss poor customer service. This was absolutely uncalled for and very unprofessional. Not to mention, disrespectful for him to address me and my children in this manner. I will NEVER patronize this restaurant. If y'all have a corporate office, please know I'm writing a letter. read more

Solid Soul Food restaurant, nice intimate ambience, with very nice staff. The kitchen manager cares about his craft and I loved the fried chicken I had as a togo order. The most amazing part was the music after 7 on Saturday. I enjoyed the smooth R&B soul covers and the band. Felt like a joint that I'd hang out at for good food and timeless jams that'll get anyone to shake their hips & snap their fingers!!!! Will definitely be back! read more

Suga Shack is a must visit. I got the catfish plate with Mac and yams. The catfish was fried to perfection and seasoned very well, add some hot sauce and it's a party. They also have a homemade tartar sauce that's pretty good so get both. The Mac and yams was a good choice for sides and truly brought the meal together. I would absolutely recommend suga shack to a friend and will definitely make it a stop if I'm back in town! read more

Suga Shack - Southern Fried Catfish - Soul Food Near Me - Memphis, Tennessee

The price tag did not match the meal. Me and my boyfriend where not impressed in the slightest. The Kraft velvetta Mac and cheese and canned corn was not worth $70. Also I've never gotten a cup that was not filled up. read more

Suga Shack - Catfish dinner - Soul Food Near Me - Memphis, Tennessee

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As snoop says, Fo Sho! Tried the crispy catfish and lots of veggies. Best fried okra ever. Catfish didn't need the delicious roumelaide, great taste on its own. Creamy spinach awesome. Green beans had some magic ingredient as well. Best find in Memphis! read more

There is a $12 cover charge to sit and eat food. The doesn't include the food or drinks you purchase. You have to fight to slide in and out of the booths because the seats are not human friendly. I've been to fun jazz clubs where you pay a cover but this is a while in the wall restaurant. Not a club. read more

Cute place! They have nice deals after 6pm. There was a live band about to start when we were finishing up. Our server was super nice! The food was great. Catfish was yummy & their spinach side was good! read more

Suga Shack - Catfish meal (FYI beans have turkey in them!) - Soul Food Near Me - Memphis, Tennessee

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We were visiting and discovered this hidden gem. Everything was AMAZING!! The food was so fresh, hot and delicious. Service was great and everyone made you feel so welcomed! We had a big group and the food still came really fast. About a block up from Beale street with live music, great food and amazing service, you can't go wrong! We will definitely return next time we're in town. read more

Suga Shack - Southern Fried Catfish, Mac and cheese, yams, smothered potatoes, cornbread and a Sugamama cocktail - Soul Food Near Me - Memphis, Tennessee

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This "Hot Fried Chicken" is valid!! It's sweet heat and very similar to a Korean fried chicken -sticky BUT southern! I give high praises for juicy and well flavored fried chicken! The fried green tomatoes were also a hit! I didn't hit 5 stars b/c it was a take out order and the complimentary cornbread was pretty but bland! All in all, definitely worth a try and will have it again! #BlackBusinessToSupport read more

Suga Shack - Suga Hot Fried Chicken, fried green tomatoes, fried corn and cornbread - Soul Food Near Me - Memphis, Tennessee

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I went on Saturday around 7 pm but they had a $12 cover so me and my niece went elsewhere. I came back on Sunday after calling ahead to make certain their wasn't a charge of entry. I enjoyed the music but not the food. I had greens, dressing, fried chicken wings which were extremely salty and I wasn't able to eat because I already have high blood pressure. The server was excellent though! read more

Food was amazing! I had no idea what fried corn was but decided to give it a shot. De- licious!! Nothing fried about it but was so so good. We got the fried catfish and the 2 pieces were huge-- couldn't eat both of them cause I ate the corn bread and green beans too. Service was excellent! Not only did the waitress check on us but so did other staff. May not look like much from the outside but definitely worth stopping for. read more

I went for turkey and dressing. As soon as I was given a menu, I was told that they were out of dressing. I went with the meatloaf and vegetables. I enjoyed the meal, the atmosphere and the staff was quick and courteous. I had a good experience and will go again. read more

Suga Shack - Black owned restaurant: Sugashack - Soul Food Near Me - Memphis, Tennessee

The food was delicious... when I return to Memphis I will be going back !! The place is nice and cozy

The environment and service was excellent!!! We went during our lunch break on a Friday afternoon. Even the music playing was great! The food was to die for!!! Sooo good and definitely coming back!!! read more

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5 stars across the board. traveling from KCMO, for our anniversary getaway. wanted some wholesome soul food and we got that. the chicken and fish was SO good. the mac, sweet potatoes, corn, green beans, FIRE. we tried the half and half lemonade and the strawberry lemonade. PERFECT. our service/waiters were so polite. he made sure we was taken care of for sure. the other waiters checked in on us too. we got there right before the rush too. but the food still came out quickly and piping hot. nice set up and music. just all around good spot. read more

My fiancé and I went to the Suga Shack because we heard about it from a relative who mentioned a specific radio personality had advocated for the eatery. Little did we know upon visiting the so-called establishment this Sunday afternoon that the service would be exceptionally poor. First, it took several minutes for the hostess to seat us (a party of two) when there were empty tables. Then once we were sitting, no one ever came to bring us a menu, offer to get us a beverage, etc. After almost fifteen minutes, I looked at my fiancé and said this is ridiculous, so let's leave. We walked out of the restaurant and the hostess who seated us looked up at me and said, "Have a nice day!" Wow! Nevertheless, I will tell everyone I know to never eat at this place again. On top of that, I noticed how unclean it looked. We went to another restaurant and were welcomed with open arms and with exceptional service. It just goes to show why you can't support your kind. read more

We had a party of 8 so we had a variety of food. The catfish and fried okra was hands down one of the best I've ever had! Mac n cheese was ok but I prefer sharper flavors in my Mac n cheese. Creamed spinach was delicious but had too much garlic for me. I wasn't prepared for it. Fried and baked chicken were fantastic!! Definitely would recommend. read more

I am SPRUNG off the fried chicken and yams!! Got our order to go but I can't wait to enjoy this spot with a good sit down when COVID subsides (live entertainment). That said, I observed the seating and protocols to be very COVID compliant when I stopped in. Keep up the good work! I'll be back again and again! read more

Food, atmosphere and music ---great but drinks are weak and they charge a 20% service charge where other places might charge 15%. Their Hennessy Margaritas taste like Whiskey Sours. I ordered a double Tito's with splash cranberry and it was brought to me in a shot glass and looked like mostly cranberry juice because they didn't have anymore glasses. They need more servers when they know they have a good crowd and you can't go to the bar to order. I was sent back to my table to wait on a server, then I had to wait. Oh and I posted a review on their Facebook page and they deleted it. read more

The food and atmosphere was good! My family and I enjoyed this Beale Street gem and great customer service! read more

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This is a must try! We tried some takeout it was a 20 minute wait not bad at all. Let me say for this food I would've waited 2 hours not going to lie to you. Everything was so good I ordered a Suga shack fried chicken plate and the sauce was so tasty. The yams were cooked to perfection. I loved everything and my boyfriend ordered just a veggie plate and he loved the dressing and Mac n cheese we will be going again! Can't wait to try their other items. read more

Suga Shack - Suga shack fried chicken plate - Soul Food Near Me - Memphis, Tennessee

My wife found this place on Yelp as we were walking around Beale St. We were in town for the Beale Street Music Fest. It was around 4 pm. The restaurant was mostly empty. Great music was playing on the sound system. Not too loud at all. Service was fast and extremely friendly, but the star was the food. Absolutely spectacular. I had catfish with yams and fried okra and cornbread. I've been eating catfish since I was a kid and this was the best I'd ever had. The fried okra put any fried okra I've had anywhere else to shame and the yams were sinfully good. Everything was seasoned to perfection. The tartar sauce was also delicious. My wife also had the catfish with mac and cheese and potatoes. Everything was great. My 18 year old son got the Suga hot fried chicken. He never gets food like this. He loves fried chicken but never gets sauce on anything. He loved it. His girlfriend also got the fried chicken and said it was great. What a wonderful meal surrounded by nice people and great music. When we return to Memphis we will be back. I highly recommend this to all the locals. If you haven't tried this place yet you are missing out! read more

Suga Shack - Catfish, fried okra, yams and cornbread (already ate most of the first piece of fish and half the okra before snapping the photo) - Soul Food Near Me - Memphis, Tennessee

We were really happy with the Suga hot flavored wings and tenders. Great flavor and good heat. The fries were cooked and seasoned to perfection. Also had the fried okra and Mac and cheese. They were nice compliments to the chicken. We visited in the afternoon so no cover because no band playing. The music they played was outstanding. The wait staff was friendly and checked on us several times. Great Memphis experience. read more

We wanted soul food on a Sunday after visiting Stax Museum and we found this place. We had to wait bt not long hostess was nice let us sit and order drinks while the kitchen got readjusted ( 25min ) again the wait wasn't bad. The inside is small very small and it gets packed quickly. The menu js easy to read and order. My mom and wife had turkey necks and I had catfish everything was good minus the dressing honestly and that's what I wanted the most it could use some celery, onions,green pepper and seasoning bt outside of that the service was good our food came out quick and all together. Oh my only other thing was my plate and my bowl were chipped when I got my food. I didn't send it back but no dishes with broken edges should ever be sent out. I charged that to whomever plated the meal that Is something they should of caught and corrected prior to bringing out the food other than that I would say check them out they aren't the best around bt they are good and worth patronizing. They are also black owned. read more

I went there for lunch and the food was amazing, loved it. The atmosphere and decor are both incredible. I have put SugaShack on my list of excellent places to have lunch, dinner and my occasional afterwork cocktail . read more

The wait was worth it. Great food, turkey necks were everything. Ladies you will have to use your hands on theses to pick it up and get all the meat off the bones. My husband and I will be back . read more

Charged a cover charge after 11PM. Hardly anyone was there, and you don't know you are getting charged until you get your receipt for food. Very limited food choices read more

Let me first say, I think we just picked a really bad day to visit. Now got the review, all the fryers were down so we couldn't order most of the menu. We had reservations but we still ended up waiting about 20 minutes for a table but we didn't mind that much. Our waitress was really nice but was clearly overwhelmed with the amount of people and the issues. Oh and they didn't have several ingredients for the mixed drinks we wanted to order. What we ended up getting was tasty but the whole experience left a lot to be desired. We do plan to try them again on a less busy day. read more

AMAZING! Stopped by tonight during Black Restaurant Week and we were blown away. Great efficient service and delicious food. We had fried chicken, fried catfish, mac and cheese, spaghetti, and green beans. On World Famous Beale St, but East of the action. Go! read more

Amazing food. Hot friend chicken was out of this world. Creamy Mac & Cheese was on point. And soft buttery cornbread. A must try Memphis favorite. read more

I was very excited about coming to your establishment and enjoying live music today. Unfortunately, we did not get the opportunity to listen to the show although we arrived early as instructed by the representative that is over your facebook page. In the future, if your entire building space has been reserved please inform the customers immediately upon arrival or when an inquire. You don't know how far people are coming to experience your atmosphere. Do not wait until they have order food and begin to slick rushing them to pay to clear out. It feels like we were robbed of money and time that we can't get back because you all were not upfront about what was going on. We had to leave because there was no room. Everything was reserved. Although we arrived early as instructed, we had to give up our current seats only to be told after waiting for the show almost two hours because the advertisement said 6:30..not know the show doesn't really begin until 7:30 (per our waitress)... The table we sat at had "no" reserved sign on it. My first experience ever with you all...was unprofessional...and it is not how you do business.. Words of Wisdom: Be upfront with people and allow them to choose..also, once a paying customer put them 1st. Thanks read more