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    Sudden Impact

    3.0 (2 reviews)

    Services - Sudden Impact

    Auto customization

    Auto electronics installation

    Sudden Impact Photos

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    6 years ago

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    9 years ago

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    Cappellini Collision

    Cappellini Collision

    (3 reviews)

    Use to go to Body Magic in Whitman for many years, They did great work, but shutting down. looking…read morefor a new body shop and came across Cappellini Collision, Steve and his team did a outstanding job on my vehicle. I would highly recommend this body shop.

    Summary: Great local shop. Personable and honest people…read more More: Some how anything automotive makes me worry about not getting a good deal. Steve the owner and his sons took care of a very large ding in the front fender of my nearly new car. I had asked Steve to give me an estimate on fixing the ding. The full estimate to take care of the ding and repaint was around 400 dollars. I asked if there was a cheaper option, and steve told me that he could push it out for around 50 dollars, though there wasn't a guarantee that the paint would not crack while he did that. The fix would only be about 85%, it would be a bit noticeable, but much better than it was before. The worst case was that the smaller fix wouldn't work, or I wouldn't be totally happy and we'd move on to the pulling the fender and repainting it scenario. The next week I arranged to stop by their shop and they fixed the problem while I waited. They were able to push the dent out, without having to repaint. There are two surface scratches left, but it looks great. I'd call the fix closer to 95%. Now I'm sure that I'm very lucky that the original ding didn't break the paint, and that Steve was able to put things relatively back to perfect again without requiring the fender to be pained. Just saying this so people don't expect miracles!! Steve and his sons are really nice. Sometimes you luck out meeting good people and get a solution that works by talking the situation through.

    Precision Sound

    Precision Sound

    (44 reviews)

    One star is generous. I originally went in for a quote on a remote starter and passive locking (car…read morelocks 30 seconds after the last door closes). I scheduled an appointment for 11/4 at 9 AM and dropped the car off the night before. I was told it would take 3-4 hours and they'd call when it was done. They didn't. Of course, they didn't. Hours 3, 4, 5, and 6 went by with zero communication -- not even the bare minimum courtesy you'd expect from a half-functioning business. I finally called around 3 PM and was told they were "wiring the module" and needed another hour. I arrived at 4:15 PM -- still not done. So I sat and waited until 5:15 PM, after the owner had already bailed for the day, before the car was finally finished. As I was being shown the fob, I asked about the passive locking. The tech casually hits me with, "No, you just lock it with the fob." So after 8 hours, they couldn't even manage to install the one thing I specifically requested. His excuse? "No one told me." The lack of communication in this place is honestly impressive -- but only if the goal is to fail. He then told me to come back the next day so he could "just drop the dash and turn it on," like it was as simple as flipping a light switch he forgot existed. I came back the next day -- and shocker, that tech wasn't there. Instead, the owner, John, steps out and immediately contradicts everything his own employee said. He calls the manufacturer and, surprise surprise, the module they installed didn't even support passive locking in the first place. So yes, after wasting an entire day of my time, they had installed the completely wrong hardware. John said he would overnight the correct module and call me when it arrived. He didn't. Naturally. Thursday came and went with no call. I had to call them on Friday, only to be told I now needed yet another full appointment. When I asked how long this so-called "easy fix" was going to take, after hearing that line repeatedly, John responded with the most useless answer imaginable: "It takes whatever it takes. We'll call you." Translation: We have no idea what we're doing, please stop expecting competence. So I dropped the car off Sunday night for a Monday 9 AM appointment. Once again, the entire day passed with zero communication whatsoever. I called at 3:30 PM -- same copy-and-paste excuse: "We're wiring the module, another hour." No call after that, obviously. At 5:03 PM, John leaves a voicemail claiming they're closing because I "wasn't there," even though I was literally five minutes away and had received no updates besides the one call I made. I called back instantly -- straight to voicemail. At 5:07 PM, I arrived to find my car still sitting inside the shop and the place completely closed up. They didn't even have the decency to wait the extra two minutes after leaving the voicemail they should've left hours earlier. This shop is a complete joke. Zero communication, zero professionalism, zero accountability, and nonstop excuses. Two full appointments, two modules, and several days of wasted time -- and they still couldn't deliver the service I originally requested. And to make it worse, the half-baked system they DID install doesn't even work correctly: * If any door except the driver's door is open, the system still locks the vehicle -- totally incorrect behavior. * Once the vehicle auto-locks, it won't unlock with the fob or the app after about 5 minutes. * Only one of the two fobs actually works. * The "alarm" is a sad joke -- all it does is flash the high beams like the car is trying to signal for help. At this point, you could hand the tools to a random passerby and get a cleaner, more accurate installation. Truly, anyone off the street would've done a better job. I genuinely don't think it could've come out any worse unless they intentionally tried to mess it up. Absolute bunch of morons, with a bunch of fake signage claiming they're the best. I think their BBB Accredited sticker on their door is funny, given that the BBB website says "Not Accredited" in big, bold letters.

    I was first given a quote of of 469.00 including installation. But when I came in to have the work…read moredone. I was given a different price of $524.99, I mentioned the man earlier quoted $469.00 he said the product 399.99 plus 100.00 for labor, I agreed to pay. But then upon picking up my car I noticed the receipt said $624.00. These people are a rip off . Don't trust what they say unless you have the quoted price in writing.

    Collision Craftsmen

    Collision Craftsmen

    (13 reviews)

    When my car recently sustained some roof damage, I reached out to Jay at Collision Craftsmen in…read moreAbington, MA. My antenna was ripped out of my roof and there were some deep scratches and dents that needed to be repaired. My back window and brake light on the upper fin also were damaged and needed repair. Jay took great care of me and made sure that my brand new car was back to brand new condition. Matt and Joe worked on my car as well and I couldn't be happier with how it turned out. The repair job wasn't an easy fix as they had to take out the headliner/inside roof to be able to fix the damage. It was a big job and was a lot of work. Once the roof damage was fixed, they also repaired the back window and the brake light and needed to paint everything. Being without a car is certainly an inconvenience. Jay offered to set me up with a rental car. He has gone above and beyond to work with my insurance company to make sure everything was submitted correctly and paid for. I paid my insurance deductible and he took care of everything else. If you are looking for a collision center to work on your car, I highly recommend reaching out to Jay at Collision Craftsmen. You will be treated with respect and you will be happy with their work. I was kept in the loop during the entire process and I am happily back in my car again. They even detailed it, which wasn't expected, but very much appreciated. Thanks again Jay, Matt and Joe. (Before and after pics added).

    Fantastic job! Second time using these folks and would recommend them to anyone. Matched up the…read morepaint perfectly and you cannot even tell there was ever damage.

    Sudden Impact - autocustomization - Updated May 2026

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