Hey just cause I wasn't there to see you make my sandwich doesn't mean it's okay to put 0.1% meat and 99.9% mayonnaise and onions!! My burger is ruined. I hope you have a gloomy day full of mayonnaise and onions. But other than barely any meat it's still alright so you did some stuff right. I like subway okay?? I just really wanted a meaty burger and your cooks did not deliver *sigh* Edit: my dog jumped up on the table and ate it so I guess money wasted but at least my dog liked it read more

just because i ordered my sandwich online doesn't mean you don't toast it. and, whoever works at this location and has long curly dark brown hair, your hair was wrapped up in my veggies. & as i went to call, no one decided to pick up even after i called multiple time. and when someone finally did pick up her reaction was " mmm not me. " highly disgusted and dissatisfied. read more

I got subway coupon try to use it on this location. The coupon says any sandwich I can get 50% off After my sandwich made by the guy with black scarf on his head. He said the coupon is not for this sandwich and thus location. read more

Really inconsistent with sandwiches and customer service. Go in early morning for a better experience. Very nice lady two weeks ago took my coupon for the two foot long sandwiches. All of a sudden they don't want to take it anymore. But of course the lady's week later had no idea how to even do it just say that thanks for nothing. Oh and it worked on the app so will be using that from now on and u won't be charging me extra for the hot honey chicken. read more

This will definitely be my new go to Subway location! The sandwiches are way better and taste fresher at this location vs other locations. I always request my footlong's be cut into 4 pieces and they always accommodate my request.The staff is also very friendly and I also love the fact that they offer curbside. read more

Subway - #11 Subway Club- - Sandwiches Near Me - Vacaville, California

See all

One star more like no star I found a BUG in my food this place is discussing I would not recommend going to this location I might not even eat subway again because of this on top of that they don't know how to hire staff there was only one person working there read more

Extremely terrible customer service. This location makes up its own rules regarding coupons. I've successfully used the same coupons here before, but today I was told they couldn't be applied to the roast beef. When I mentioned that I had used them previously, I asked if we could at least try scanning the coupon to see if it would go through. The employee refused and said she had "changed the rules this week." It's frustrating and feels dishonest. I won't be returning--avoid this place if you value fair treatment. read more

Really bad service.. I ordered a half hour before I left.. curbside.. sat out there for an additional 15.. had to come in. And still nothing made.. it's not even busy ,! Wtf.. I will go somewhere else from now on.. 0 stars Wow, s now I have to add, I got home with the sandwich's and there was no cheese, no Mayo, no onions, no mustard, I just can't believe this, he just throw on some spinach and bell peppers.. read more

Well this Subway's overall Yelp rating of 2.5 says it all. My biggest problem was that these guys will not honor Subway coupons. They say their system will not allow it. Also, the only thing fresh in this store is the meat slicer that sits in the corner untouched looking brand new/ never used. PASS, find another store, these two guys are killing their own business. I wanted to help my local Subway but I will travel elsewhere. This store is bad... read more

I've got a sandwich twice here on the one at Monte Vista the first one the bread was so hard I couldn't even bite into today you would have thought I ask for a mustard sandwich it's was bad read more

I craved for Subway after the not-so-good experience in Napa branch I tried Vacaville with same Tuna order... I walked in and i can feel the freshness and cleanliness of this branch.. The area is like a hole in a wall you can barely see them... Thanks to GPS.. Anyways, i ordered Tuna and another one chicken bacon ranch in both Herb and Cheese Bread with pepperjack cheese and everything on it in a sweet onion dressing... I watched her prepare both orders and i saw the prep garnished and condiments, from meat to veggies to cheese and dressing- all look fresh... After paying we stayed in the car and ate our food, one bite tells all - Fresh, delicious, soft and thumbs up to this location and to the staff who prepared these 2 orders... Now we know where to go when we again crave for Subway ... read more

See all

Getting a salad at Subway should be extremely easy. Use the app, select what you want, pay and pick it up. Yesterday, I did exactly that. Today, I elected to do the same thing. Logged into the app, tweaked my order a bit, submitted and picked it up. From there, things got extremely frustrating. Once I get home (15 minutes from the store), the salad was wrong. Ingredients were missing and some ingredients that were supposed to be double quantity were not. Dressing was non-existent. Cheese was non-existent. Obvious errors. I returned with the salad and stated that was not made correctly and asked for it to be remade. Mistakes happen, wastes everyone's time but I would rather fix it, eat my salad and move on with my day. First, they cannot find the receipt. They cannot find it in the register or computer (I ordered online). I gave them the time it was ordered, the name (repeated three times and spelled) and the time of pick up (relevant because the store was empty when I picked it up). Still can't find my order and asks that I tell them what to make. I start with the meat selection and remind them that it was double. Store clerk then says "oh yeah, I remember this salad, I made it and it was right." I repeat that it was not correct, that vegetables were missing and the vegetables that were present had tiny quantities (about two pickles, a couple of pieces of bell pepper, etc.) The salad filled about 1/3rd of the bowl when I was intentionally loading it with vegetables that should have filled it. Clerk then tells me that I need to be nicer or go somewhere else. At this point I am extremely upset. To which I reply; fine, refund the salad and I will go somewhere else. Plenty of Subways in town. Clerk then gives me a PARTIAL refund and states that since there was nothing wrong with the salad that I do not deserve a full refund. They didn't ever find the receipt, had no idea what the correct amount was and just guessed at how much to refund to me. Instead of stating that, I get the excuse that I do not "deserve" a full refund. I ask for the name and number of the manager, clerk refuses. I leave, highly unlikely to ever return. read more

I just ordered 4 sandwiches to be delivered from GrubHub with a gift card I got from my birthday. 3 OUT OF THE FOUR SANDWICHES WERE VERY MESSED UP!!!!! 3/4 were supposed to be toasted; zero were. One was supposed to have avocado, it didn't. The only reason you didn't get one star, is that we were mostly able to fix our sandwiches by removing things and adding things we had at home. Never again read more

Awesome customer service, I love how they treat me like a friend! The restaurant was clean and had a lot of natural light, which is important to me while I eat. I love watching the banana peppers glisten in the sunlight and the water droplets on the crisp lettuce, is magnificent. read more

Their sandwiches are awesome. I like this place.staff members are good and friendly. I recommend this place.

This Subway is very friendly and they always make your order to what you want. We like going here the best Subways. read more

Debating calling the health department about this place. As if the lack of customer service wasn't bad enough, I have never had a worse Subway sandwich in my life. The guy working gave me the owner vibe. Super skimpy with the meat and every single other ingredient, like he's the one losing money at this crap shoot location. The sandwich was BAD. Every part. It was a whole wheat flatbread which are normally delicious at other locations, but not here. This time around what I was served was a soggy possibly moldy abomination of a flatbread sandwich. Had I been in the store when I sat down to eat it I would have demanded a refund. Instead it was late, 8:45 pm and I was already back home when I opened my shit sandwich. Took a few bites and felt like it tasted like risky business. Like food poisoning was a real possibility here. So yeah, last nights dinner went straight in the trash because you guys take no pride in making a quality product and have no problem serving another human being garbage. Money down the drain, but not without a stellar yelp review to warn other people. Go to this location at your own risk. read more

Went to subway today got an order almost $50 worth of food my chicken had hard pieces in it another sub was one of the hot subs was cold and soggy the other had wrong toppings that wasn't asked for so glad they got one sub right (turkey & swiss with mayo and lettuce) wow great job this is annoying I spend my hard earned money for this ... last time I'll be going to this location. read more

Terrible! Can't understand a word anybody says. Order are taken out of sequence, and the employees have so many customers at the counter, they are tripping over each other (employees & customers!) We ordered the "Avocado Turkey Sub" as advertised on t.v. and on their print ad's....they put 1/4 of an avocado on the sandwich and told me I'd have to pay extra if I wanted more. I called the Subway 800 number to complain, they told me the owner of the place would get back to me...NEVER got a call back. We are a family of 4, and I can guarantee you none of us will ever return to this poor excuse of a Subway! read more

I used to go here a lot, since it's by the BevMo I used to frequent. On the stretch of 80 between the San Francisco and Auburn, the choices for vegan food are pretty limited (yes, I know the bread isn't). I've always gotten the vege sub. But for some reason, no matter how it's explained, and no matter the employee, "a tiny amount of mustard" always translates into a large amount, potentially ruining the sandwich. Still, it's Subway, so expectations are clear enough. I'll go here if I don't have a better option. read more

Sandwiches were good, cookies were tasty BUT we never received our Diet and Regular sodas. It took me about 30 minutes to find a phone number for this store. I let it ring for over 2 minutes, no answer and no ability to leave a message. Will examine everything on our next order before allowing the driver to leave. read more

Great place to grab a s andwhich the spicy Italian on sourdough bread good people and clean stablisment they offer good meat selection also they have soup of the day . Cookies chips etc.. read more

The crew is really nice and good with costumer service and they greet you when you walk in. My sandwhich doesn't sit out of the oven while they are making it and they put it together really fast. This is my favorite subway. read more

Subway - Sandwiches Near Me - Vacaville, California

I keep telling myself that I won't go back here .... But when you're on a tight budget and the good sandwiches are on sale on the days you work, it's hard to resist $3.50 for a sandwich right? Well, this is my fourth time going to this location since I began working in the area. The 2nd time I went, there was a young woman there who looked to be Samoan who was really nice which prompted me to come back to this location. She was very friendly and welcoming. All of the other times I have been to this location, there has been a short Indian woman who is usually there when I go around 2pm who is just rude. Today, while she was making my sandwich I saw something green on my ham and I asked her if there was something there and she got irritated with me. (Who would want to eat ham with green on it??) She looked at every piece of meat on the sandwich except for the one that I was telling her I saw something on. To avoid further frustration from me I just went on and let her make the sandwich since I didn't see anything on the other pieces that were on the line. When we get to pay for the food, I wanted to make sure that the sandwich I got rang up for $3.50 because I looked up and the total was $5.10 and she looked as if I asked her to pay for the food with her own money. I pay for the food and I am just ready to get out of there and go eat my lunch so I'm not late and as I'm walking out I realize that my receipt is not in the bag, so I go back in to get it and she is helping another customer and she looks at me as if I'm being a bother... I let her know that I need my receipt and she asks as though she can't hear me. So the customer that she's helping says, "She needs her receipt." Now I was willing to wait until she finished with him but she came over and gave it to me and looked at it and handed it over to with no expression on her face. I apologized to the man that she stopped helping but he was fine with it. Now I understand that everybody does not have a smiling face... But when you're rude to with it, that is not appealing to me and does not invite me to want to come back in (which maybe she doesn't want me to). But I have not ever been rude, even though she has been to me I try to smile and be personable but she is just a rock. When I get to my car, I look for the piece of green I saw, turns out it was just from some spinach, but geez what if it was mold or something.. Gross.. I just wanted to make sure it wasn't and she acted as if I was just making things up. Guess what, I think I'll drive the extra half mile and go to the Subway in the outlets, it's still close to my job. Maybe I'll have better luck there bc I'm not missing out on a $3.50 sandwich! read more

I used to go to this subway a lot. The service from the male employee that works there is terrible. He is not friendly, prepared one Of my sandwiches incorrectly. I was thoroughly disgusted that he got pickle juice on his plastic gloves from the previous sandwich and then started preparing my sandwich. I don't like pickles! The lady that was working there was very nice, even though it was busy she was still very nice. read more

I really don't like posting negative reviews but I have to share my experience at this particular location. I ordered a simple ham and swiss cheese sandwich for my 2 year old and a turkey with everything. I get home open his sandwich and they gave me the wrong one. It was a turkey with veggies no mayo or any dressing. I was upset because I had set him up to eat already and I didn't feel like going back so I made e best of it. So then I start eating my sandwich and as I was chewing I felt something super weird and it was a long ass strand of hair. Mind you I have short hair. I was completely grossed out. read more

Today cinched in me NEVER to go back to this location!! The lady (around 12:30pm) with blonde hair has WAY too much customer service that its off putting. But the last time she served me, last week, I remarked about the price of my sandwich that I order pretty frequently is always priced different when rung up each time by different people. She stopped helping someone today to tell me that I was wrong that its because I order something different or something. I'm sorry I know my sandwich prices!! But she kept talking over me until I just said, "Yes Ma'am" and let the other lady finish my sandwich. I'm so done!!! read more

Found thee longest hair in my sandwich today. Staff is not friendly. Don't care about customers at all. I will not be back.

I love SubWay. This one gives the franchise a bad name. The employees are more sorely in need of training than Bonquiqui at Burger King. Our order was taken out of sequence which created a lot of confusion and resulted in every one of our four sandwiches being wrong: the bread was not what we ordered, one sandwiches weren't toasted, the woman adding the veggies was in such a rush she didn't finish the job.... If you like SubWay go somewhere else. If you're in the area and looking for a good sandwich, try the Mexican tortas served with a smile at restaurant next door to this ghetto dump. read more

Went to this location for a fast dinner option. Not only were they skimpy on the sandwiches but the store was filthy. And right before we left I had to use the restroom. Well as I was about to leave, something caught my eye. It was a cockroach. Absolutely disgusting. Wont be returning to this location. read more

THIS IS MEANT FOR SUBWAY AT DAVIS LOCATION.!! haven't had a problem ever and I come here on average three times a week for the past who knows how long(kinda gross i know,it's just so conveniently close to where i work) always so friendly and nice and they remember me by my face and eventually have learned my order, I literally get the same thing every time, so it's not hard to remember but they don't need to take the time to try to remember but they do! They always keep the line rolling and always are smiling. By far my fav subway location. If I could tip I would! read more

I've been to a lot of Subways but this one is the worst. You order a foot long sub and they give the meat of a six inch sub and spread it out over the length of a foot long sub. Don't waste your time there. read more

Went to this subway for lunch today. That we're out of the pastrami and the coke tasted bad. I was going to let it go until another customer came in, started to order and them complained that they have been out for three days of another specific item which I did not catch. Hence this review. read more

Great customer service, would give a note to the Subway franchise to consider the option to the Gluten Free community in providing gluten free Breads, Sauces, my husband loves your sandwiches but I can't say the same as I'm eat gluten free but dream of someday enjoying the sandwiches just the same read more

I have had a good experience with this Subway every time I go here. I think that that last person may have just come during an extremely busy hour or something. read more