This Subway location has had problem keeping employees and adequate hours for some time, but after visiting yesterday I feel certain they are doomed...from within.
When I arrived, an elderly gentleman (think 70s) was frustrated given he could not use his coupon for a free cookie (this location has not taken Subway coupons for some time , owner choice I suppose, but usually has a sign up indicating such - didn't see one yesterday) - legitimate frustration given he didn't know when ordering (and he even indicated that he knew that it wasn't the 5 teenagers working that made the decision), but upon leaving the restaurant, the teenage employees proceeded to bash this customer with all remaining in the store to listen (ie: "go get your cookie at Walmart").
I ordered the turkey breast sandwich, same thing I have ordered for many years - head teenager (not by seniority, but by volume) corrected my saying "we don't have a turkey breast sandwich - it is roasted turkey!") - I submit a picture of both sandwiches in my review - same meat, with the roasted turkey being a newer, premium sandwich.
I thanked her for her correction (although I first looked at my sandwich and then back to employee, my sandwich already made, using exactly the right lunch meat despite my error) - then told her I was thanking her rather than arguing as I did not want to be the subject of conversation after leaving as the prior customer was - five sets of wide-open eyes met mine as I finished with "treating customers right doesn't end when they exit the restaurant - y'all need to remember you are at work and not in the hallway at school - do better"
Exit a second customer that was likely a source of employee conversation - which is fine with me - I won't be back - and please know this before visiting yourself.
Too many other choices..... read more