Service here was horrible. The fella with beard building the sandwiches at the end of the line was…read moremaybe the worst customer service folks I've experienced in a very long time. He was inefficient, i waited at least 10 minutes and got half my order BEFORE the folks who order in front of me. Then waited another 10 minutes for our second sandwich... my wife was done eating before I got my sandwich and my fries were cold. This guy was outwardly rude to everyone that I witnessed. I guess why I pay over $30 for fast food sandwich's, I expect at least fresh food and a pleasant experience. I got neither here today. That being said the sandwich was excellent!

Very nice and clean place. I love the fries!! Ordered the turkey avocado sub and fries. Sub was…read moregood, but the avocado was the only I tasted. Sandwich was put together very well, just a bit too much avocado is all.

Review Visit: March 11th, 2014…read more The place where I learned that I don't like Hellman's Mayonnaise. Mayonnaise seems to be such a controversial condiment. It has its fair share of lovers and it has its fair share of haters. There seems to be no middle ground. Personally, I like it when it can compliment a meal but too little and it does nothing and too much floods out the other flavors. Head West was suggested to me when I was first putting together my travel list in 2011 by my friend Annalyn. She said it was the best place to get subs in Springfield. I took her word on that and decided to check it out on one of my first trips to the city of Abraham Lincoln. I wasn't sure what to expect from Head West. The name and logo gave me a few different expectations but I don't think what it is and what I expected aligned very well. The restaurant was heavy on the greens and purples from what I remember. Like something you would see in New Orleans. Seeing as this was forever ago, I don't really remember what I got but I do remember the fatal mistake I made. When I unrolled my sub sandwich and I was presented with some mayo packets, I added them to my sub to the level I thought was appropriate. I was naive. I was young. I didn't know better. It took a few bites for me to realize that I don't like Hellman's Mayo. Not one bit. Sadly, I did too good of a job when I added it as it was evenly spread across the whole sandwich. Bite after bite, I tried to tell my brain that it was good. It was delicious. It was not the worst thing I had. But in the end, I had to admit it was nasty. The sub itself was really good and the Jones Soda washed everything down rather well. This was my first time having a Jones Soda and that was far from disappointing. After choking down the sub, we made our exit. I have forever cursed that mayonnaise for ruining my sub on that day. On the bright side, I would be willing to go back and try a sub again. As I said prior, the sub itself was great. It was just marred by that awful goop called a condiment.

Well-made, well-sized $10 sandwiches and good service. We got the turkey and provolone and the…read moremeatball sub and both got the job done well.

Stopped into Monty's on a work trip for lunch. Nice little sub shop with a soup / salad / sandwich…read moremenu. I got the Italiano on wheat. The bread is on the softer side and not very crackly. I got mine cold. The biggest positive for me was that the cold cuts and veggies tasted really fresh. It blows subway away in this regard. And, a personal preference, they have cherry Pepsi on the soda fountain. However, fountain soda refills are 0.50, which is kind of odd. They had fresh baked brownies and rice crispy treats for sale on the counter too tgat looked really tempting. Prices were a bit higher than chains. My meal of the sandwich, chips and large drink with one refill was $10.50. The only bad thing I felt was the first booth I sat at was very sticky. I came at lunch rush, so it may not have been cleaned off, but still not good. The booth behind it was fine. So, a good lunch stop for a good bite to avoid the chains.

Good sandwiches good service. but hardly ever open at 10:30 like they say. I think they need to…read morechange their hours if they can't show up on time.

The staff was great. Food , we had the Chicken special it was excellent. Great diner we will be…read moreback.

Had breakfast buffet. It had eggs, bacon, sausage, pancakes, syrup, jelly, biscuits, gravy, sausage…read more and hash browns. For $10 including tax. Pretty great for an all you can eat breakfast and a great way to try their food out. Restaurant was clean and busy, and staff were working hard and friendly. Located inside a bowling alley so expect noise if you're there during bowling hours. I enjoyed it all.

Driver couldn't find my residence. Went back to store and then called me. Pizza was cold and we'll…read moreas the wings.

Friendly service! Gender neutral bathrooms…read more Apparently, Subway got rid of the sweet onion dressing, so that was disappointing. Sandwich was ok. The place was busy!

a plus size dude, with a spider man haircut cannot take orders right. i asked for a BLT on white…read morebread and he gave me a flatbread with JUST mayo. he must've misheard me because that is NOT what i asked for. give this man a raise because maybe that will boost his work ethic because he was also crying as i was getting rung out.

"noah" was very rude and i'm pretty sure he spat in my food. Will not be coming back.read more

Clean restaurant. Friendly staff. Good food. I highly recommend this Subway. The cookies are…read moreawesome!

This is such fast service! The sandwiches are so plain but really comforting! The atmosphere is…read moreclean and prompt!

This has been one of my favorites when I connected with them when I was still working with the…read morestate of Illinois and they really were freaky fast. Now that I'm retired I don't get them delivered but I do go over and order them and take them home and they are the best sandwiches!!! I love the bread that they put the meat and condiments on; it's the best French bread I've ever tasted in my life. Staff are friendly.

The atmosphere was cool. I loved that I could watch sports while I ate. The service was good, but…read morecould have been better. You can get you name on the wall if you complete the challenge. You have to eat 15 of their Wall wings. I didn't want that many so I didn't do the challenge. I did try the Wall wong and one of their dry rubs. The Wall wings were hot. I can easily complete the challenge. But the Wall wings sauce wasn't very good but it wasn't bad. They were just okay. My dry rub was good. So we're the fries. Yelpers should hive this place a try.

One of the best wing spots in town. Wings are always large, crispy and cooked like they should be…read more They have a large variety of sauces. Tonight they weren't really busy when we got there. Service was great the manager came to our table twice to check on us and see how things were. Honestly have never had a bad experience here and have eaten here and gotten carry out on many occasions. They have many tvs that are always turned to sports so you can watch the games and enjoy your food. The bar area is a nice cozy spot to eat and watch the game as well.

Driving Rte 66 on a Sunday afternoon after having skipped breakfast we weren't about to be too…read morepicky about our lunch stop. This "diner" delivered on that parameter. It's a fine place to stop if you're not too picky about what you're eating. Diner is a misnomer. It's fast food - burgers, fries, etc. On the upside, service was fast and the food was piping hot. On the other hand, Lord help this place if US Foods is late on their delivery. Nearly everything was straight out of the freezer into the fryer. Except the overly wet chicken salad. That was probably straight out of the 5 gallon bucket. The chicken strips were more like planks, both in shape and texture. They were maybe 1/16 - 1/8 inch thick and most of that was breading. Oh, and the decor is Rte 66 theme park and the ketchup is generic.

We came here twice while visiting the area. The first time for ice cream, which was really good…read more The second time for ice cream again and I tried a chili cheese dog, which was tasty. The service is friendly and the food comes up quickly. There's seating inside and out, which is nice to have a choice. All in all a very good experience.