My husband and I came in on 2/6/17. I ordered on the KFC side and he ordered Taco Bell. When we…read morewalked in the store wasn't clean. I placed my order and then went to the restroom to wash my hands. While in the restroom the soap dispenser was open. And a worker was coming out of a stall, she informed me that the soap dispenser was broken and walked out without washing her hands. I simply closed the soap dispenser and washed my hands. When the order came, it was all wrong. I asked for them to give me the correct order. The girl behind the counter, started fussing and had an attitude. The replaced order wasn't good neither, the chicken was hard and greasy. The burritos tasted like dish soap. We brought the order back again. They still had an attitude!? While trying to get the correct order, two other customers can up with wrong orders. I simply left the store and called the 800 phone number and made a complaint and asked for a refund. The customer service representative said no problem and that the district manager was going to call in two days to give me my refund. No call never came. I called the 800 number again. They insured me that the district manager would be calling. Still no call back. So I decided to go to the store. When I get there the store manager says she has no idea of what I'm talking about. So I called the 800 number again for the third time. They tell me that the district manager should have called by now. And try to offer me a coupon, instead of my refund. Why would I want a coupon, if I never plan on eating there again. And still no phone call!!! This is the nastiest place I have ever been food, service, and the store. To anyone else do not waist your time or your money.

From the owner: Established in 1952.read more

Picked up my order via app! Get to the counter because I was doing an inside pick up and I had to…read morewait a few minutes for them to get them to acknowledge me. Because once again privileged entitled people don't matter to us, honest customers know because once again they're interested in staying home to 'listen to rap and smokin crack drinking 40 ounces in da sack!' the patrons that were in their enjoying their meal went along with me when I said "hello hello hello"! It's no wonder these places are going out of business because people don't care to work. They don't care to take care of customers. They just want a yak yak yak to each other behind the counter. Again, this is the first and last time I go to this location and the reviews are pretty dang accurate. Plus my tacos weren't even filled up to par. They just put a little bit of plop in them maybe to get customers like me to shut the hell up and move along.

Terrible terrible terrible. My wife's food, Gordita was…read morecold. Wrap was stale. Inedible food served. That bottom pic is a burrito. Couldn't even hold it. Wrap was thin. Beans were clumped up. Etc. and the double wrap tacos barely had a spot of cheese. Asked for more was given a tiny cup. Terrible food tonight. My wife hates TB, I talked her into going and here's what happened. Gee thanks a lot.

Want some Chinese food to take home or eat there this is the place to go. You definitely get your…read moremoney's worth plus some. All the food was fresh and hot.

Brought my mom and grand daughter here. The food is as expected from Panda Express. The service was…read morehorrible. They didn't listen to us at all. Dry dry personalities. Costumer service is just that... Costumer service. Brianna & tho didn't catch the other girls name needs customer service training. Won't be back to this location.

Won't be too harsh by giving a 1 star, but this place needs Gordon Ramsay to come and straight out…read morethese people. They are so rude when you are ordering your food because they are talking in the background having a conversation with other employees instead of paying attention to the customer, then you order 1 thing and they ask if that's it? And you have to say no and order another item and they constantly ask "is that it?" Instead of politely asking "anything else?" Rudeness will always make me give a lower star rating bec you can have messed up an order or have high prices, but rudeness deserves a low rating

Spent my money on the breakfast but the taste of your pancake syrup taste so Maple that its easy to…read moretell it has nothing to do with Maple at all...in other words I watched Fast Food Nation as a course in college and your flavors are produced in a factory in New Jersey and it has nowhere on your menu because I the consumer am so gag a maggot sick of your flavor enhanced chemical blobs of uncooked pancake batter and hard around the edge unidentifiable slimy in the middle eggs...the coffee was good...but when I got to the car I had three coffees from trying to find food that is edible and tolerable to the palate....in other fast food restaurants that tasted so fast that my arteries got blocked up to the max....I am not a happy camper and no one payed me to make this statement. I don't think you have the guts to post this review but I was there and I am a trucker....I might be sent back to your neighborhood and I will be glad to come in and discuss my visit...Sincerely Blu G. Bell i.e this site is whack its saying San Francisco....nope its 4202 West Main Gray La

The food is always delicious!!!!! The food is always hot delicious and yummy!!! They never…read moredisappoint!!

Visited with my wife and grand child. The food was as expected, tasty, fresh n hot…read more The disappointment came when we entered the dining area. Every ( and I mean every one) table was unclean, food particles, open condiment wrappers , used /unused napkins, actually on tables and floor. I cleaned our table so we had a clean place to sit to enjoy our meal. I did note, everyone whom Entered after us had to do the same routine of clearing/cleaning their own tables. We would think with 4-6 young adults standing by behind the counter, with two actually standing outside of the counter area, near the door chatting away with a group of friends for as long as it took for us to clean our table, eat our meal with a toddler and clean up or area.... Someone would have had time for sanitation of tables and possibly a broom for the floor ? Don't recall seeing a manger during our visit or maybe with the lack of supervision/drive/instruction/organization... I just didn't recognize them . I just think it's a terrible shame, with only just having renovated this establishment and the rising costs to eat here.. to have to come into an unkempt, unsanitary dinning room and the employees left to do as they will. Not sure how long the nice new look will last under this way of management...

Great service I really like Burger King don't go to Taco Bell across the street this is way betterread more

Service was relatively good. But how do you give me no mozzarella sticks when I ordered MOZZARELLA…read moreSTICKS?! Then, my chicken fries were nearly raw. I had to wait 30 minutes for this? This Burger King is terrible. Never going here again.

You want a awesome sub to firehouse subs. It's nice how they have 3 sizes of subs. Love the decor…read morebeing I'm a volunteer firefighter.

Had the French dip sub. It was delicious. Definitely will be back. Very clean and customer service…read moreis priority one!!

Should have been named Mmooblah... everything about this dinning experience was terrible…read more -The temp in the restraint was freezing, and it's 49 outside. -There's a huge puddle in the middle of the restaurant. - The soft drinks are out. - for $72, the 4 burgers were cold and over cooked. We also got 3 shakes,2 fries and 2 soft drinks. Do better

Ordered curbside on the app called when I arrived like I was like the sign said they said it wasn't…read moreready and they were working on it and they would bring it out when it was done. I waited far longer than I should have then walked inside. found my food on the to go shelf, and I had to pick a can drink out of a pan on the counter because the soft drink machine is still broken. Last time I was here was at least six months ago, and it was broken then. Place is generally kind of dirty and unkept. it's a shame because the food is really good.

EDITED*** Today 11-12-23 5:30pm Sunday…read moreI had a very terrible experience. Food not fresh. Major attitudes . Maybe they had a bad day? Bad customers? But I am always super nice to them. But today? Every thing from driving up to the window, and telling me there were NO apple pies, I said, I would wait. I had already ordered with the app and paid for it and used 500 of my reward points. So instead of 2 apple pies, they refused to cook, they said a strawberry biscuit to replace. Well, they ONLY gave me one, and it looked like it sat there all day and was the last one. Two chicken sandwiches buns smashed crooked like it was slapped together or dropped? The actual chicken was not fresh and very dark greasy like and broken in pieces in several places. The red beans were DRY. No juice on it. Anyways, I really wished I never ordered at all. Please ladies, please do better. We the customers are YOUR PAYCHECKS. The ONLY reason the business exists, is because of CUSTOMERS. I know we all have bad days, but NEVER take it out on the customers. Especially when the customer was NICE even when you had an attitude.

Watched employee dipping a cup using bare hands into a bucket of lemonade to fill the dispenser…read more Employee pulled out cell phone. After returning cell phone to pocket continued dipping cup in bucket without washing hands.

Only can drinks available and bottled tea. On these very hot days a fountain drink machine with…read morecrushed ice would be better. Cuban sandwich good. Fries had a seasoning on top I didn't care for. The guy making the sandwiches seemed to never take off his gloves.

This place is really special. They make great sandwiches that are fresh and delicious. The Ruben is…read moreoutstanding. I honestly have been here a few times, but hadn't wrote anything. Every single time I have eaten there, when I would leave out, one of the owners (the young fella with the hat) would say "Have a good day,". You know, there are plenty places you go where you know someone is just saying it because they have to. But his is always so genuine. And without fail. So when he told it to me yesterday, I made a mental note to write them a great review on Yelp. Cheers to small businesses with great food and genuine customer service!