Excellent service from a very friendly staff. Food was good and hot. Love to see this type of…read morecustomer care and great workflow in a fast food establishment.

Cannot complete correct orders! Manager is not helpful. Took a loss and moving on! Need to hire…read moremore competent employees.

They gave me and my gf cold fries and messed up on my gf food and this was not the first time they…read moredo this to us

Got a quarter pounder...looked like a dried out leather smash burger..they suck..not going back to…read moretry to get them to fix it

Silsbee Jack in the Box is about average for a Jack in the Box. I think this place could be busier…read moreif they had put it in a little better location where it would be more noticeable and more accessible. It's a nice Jack in the Box, but I've noticed it's not very busy at anytime I've been by here. There were a couple that i frequented in Bacliff and Texas City. They were located on corners that had a lot of traffic and usually always had two or three cars in the drive through at anytime. The people here at the Silsbee location are friendly enough and seem to care about their jobs which is something you don't see a while lot of now days. I ordered the regular tacos which I haven't had in quite awhile. They haven't changed much other than costing a little more, but what don't in the last two years. The young lady that was the cook asked if I would pull around and park on the other side which I didn't mind, but didn't know why as there were no other cars in the line. After a few minutes she brought my order out and explained that she wanted to cut up some fresh lettuce to go on my tacos!! I think that was very caring of her and showed she had the initiative to take care of her job! I can go with that!!!

Silsbee's Jack in the Box has very poor customer service on the night shift. On February 13, 2024…read morearound 9:45 p.m., I waited about 10 minutes for assistance then decided to drive to the window in hope of getting a slice of cheesecake. The guy at the window just glanced our way and continued to watch a lady bag food and go back and forth in the kitchen. He nor she ever approached the window to assist us. This carried on for about 20 minutes. We eventually decided to drive off. We'd had enough at this point. There was only one vehicle in the parking lot so i really couldn't understand the delay.

I would give it one star but it would have a higher chance of being deleted. I waited THIRTY…read moreMINUTES in this fast food line behind one other vehicle and when i got to the window they couldnt care less that we were upset. Then he said "we havent dropped ur fries u want something else so you dont have to wait?" Wth were they doing the past half hour? Mind you my friend and i both got chicken strips with nashville hot sauce and they didnt give us the sauce. They also got our sides wrong. I wouldve just left but the curb wouldnt allow it. Yall suck. Looked stoned asf too.

Husband went through drive through and ordered 8 piece mixed bucket we received all dark. No…read morepotatoes and gravy and no biscuits. Dark meat chicken and small container of coleslaw. I couldn't believe they didn't realized that the box was missing quite a bit of food. Haven't been back and don't plan too.

Food was very good. Fries were perfectly cooked and not salty. Burger was fresh and hot…read more Employee at the drive in window was very friendly. The parking lot was clean, nicely landscaped. Building was well maintained. Great place to grab a burger!

Needs to pay attention to how busy their drive thru gets. Waited 30 mins for someone to even…read moreacknowledge I was at the window and just for mobile order. My food was then cold bc of waiting for so long. Needs better staff at night thank you:)

I will go to Lumberton every single time from now on. It seems every time I try to go to this Sonic…read moreI'm waiting forever or someone is rude. There's really no sense in being that way towards your customers.

As all franchises go the food is as consistent here as is any other Sonic. Make sure to check your…read morefood once it arrives though. They run about 50/50 on it being either correct or not all there. Ordered a BLT but they for got the tomato and the mayo. Not sure how that happens. Ordered popcorn chicken but didn't get the sauce. Ordered mozzarella sticks but they came out cold. I like the food so I'll keep coming back, just giving a heads up to others.

Food was Fire and freshly made! Workers were very nice!…read moreAtmosphere was chill and calm! Would definitely come back!

Had loaded Baked potato soup and it was fantastic not to mention we had the kindest sweetest young…read morelady Gracie wait on us. Definitely top notch service

Blizzards are the best! They were well mixed with lots of candy. Staff was smiling and happy to…read morehelp us

You can't take a drive through Texas without a trip to Dairy Queen! It's my favorite Texas staple…read moreright behind Whataburger. Stopping off here after visiting family in Orange was a great treat on the trek home. Coupled with getting lost in China and being chased for several miles by a dog, our Blizzards were certainly a treat. We left with some awesome classics, Snickers, Oreo and Butterfinger. The employees here were really nice and service was quick. My sister-in-law was really impressed that they turned our blizzards upside down to show off their awesomeness, apparently this is something Houston people don't go through the trouble of doing.

Was hungry for a Dude today. Phoned in my order and it was ready when I got there. The server was…read morevery friendly. It tasted just like I remember it.

Inside of restaurant is disgusting my mom went here she said her burger was completely raw and I…read moreordered an ice cream to find a hair in it! I would not recommend.