First you can improve the way you replace an order that was not correct and then you can change the…read moreway that you are handling the orders that are wrong Store 49390 manager Nicole didn't even know her store number or the corporate number Then told us to freeze the sandwich until we can make it back to the store to have it remade What sense does that make if you live 30 minutes away We should be able to give our name and get it replaced at another time Do you not realize that safety issue in taking food back once it left the restaurant you need better food handling experience

loved the employees they were great. service was good food was good. Was very confused with not…read moretaking coupons. coupons from subway said food cost was too high. your prices are too high. and for a sandwich. come on. last time I'll have a subway from Radcliff. ether location in Radcliff.

Ordered through the app came in and picked up my sandwich. Unwrapped it and it wasn't even cut. And…read morethere was maybe 2-3 slices of ham. Bread was hard. And crumbled to pieces. Disappointed.

Terrible customer service, waited at the front for my order to be taken for 20 mins !! Workers just…read morestared at me as I stood there waiting to place my order!!

Decent enough little subway considering most of the food places in the area. I've eaten here a few…read moretimes, not exactly my favorite in the area but it's close to work and sometimes convenience wins out (which is suspect is the majority of their business). Service has been mixed depending on the time of day and whether or not they're training new employees. If they're training someone, stay away. They'll clog up an entire line to remove meat from a sub after it already on on the sub (didn't happen to me, but I saw it), then nitpick everything the new person does (damn near counting the lettuce leafs). It doesn't take two or three people to make a sub, salad or pizza, however here it can. It's just luck of the draw at this point... double meat isn't always double meat btw, just another place that tries to short change their customers. At least the food is consistent in quality, it's just quantity that bugs me about this location.

Nice clean Subway that is attached to the AAFES quick stop. The service is always friendly. Since…read morethis is one of the few fast food restaurants centrally located near HRC, you should expect a line during peak lunch hours. I always laugh when people have an issue with that. I gave 4 stars instead of five because the posted specials aren't always followed. Like free cookie when paying with star card or $2 off on Wednesdays. If you forget to remind the cashier you won't get it.

Absolutely awful customer service. Don't place an online order unless you for 30 minutes to spare &…read more they will argue saying they just seen it instead of admitting that they're behind .

The negative reviews are spot on. The lady taking the orders has no care for customer service…read more All they wanted to do was argue instead of listen to the order. At least the lady at the drive thru window was pleasant. I wish I could say this was a one off experience. This type of customer service is common at this store.

Great service amazing staff and the portions are very generous best subway in the Tri-County arearead more

After waiting 5 minutes to order after employees were looking at me. I ordered a footlong, they…read moredidn't give me what I asked for. They were placing toppings and vegetables on the plastic surface for multiple sandwiches. The employee making my sandwich was smacking on her gum while making my sandwich. They made me feel like me ordering food was an inconvenience. After I my sandwich was made I was not even given a bag to carry my sandwich. Spent $12 on the saddest looking sandwich I have ever seen.

Not sure how they could do it but they screwed up THREE things in the same order. Using the app I…read moreordered the BMT chopped salad. It was supposed to come with ham, salami and pepperoni. When I got it it had bacon but NO OTHER MEATS! The first sandwich was supposed to be the seafood salad on honey oat. Toppings were not even close and the amount of salad was minuscule. The second sandwich had the toppings that were SUPPOSED to be on the first sandwich and the bread was not what was ordered We won't be back. If you go there though make sure that they make the food in front of you so they don't mess it up!

This is what you get when you come to Subway. All the vegetables all piled on top each other and…read morethe sandwich is not folded properly. Plus, there is a very long piece of hair in my sub. Customer service was also terrible. 0 stars.

Jersey Mike's uses fresh ingredients and if you get a hot sub they cook the meat then. They don't…read moreskip on the ingredients. They give you large portions. The staff is very polite and efficient.

So I asked for absolutely no peppers on my Philly yet they still added peppers…read more It was Disgusting The building was not dirty But I expected to see better from my favorite fast food restaurant

I live in Carmel Indiana now, which has at least 3 Mediterranean restaurants on the same block. And…read moreI used to live in Astoria Queens. So I know from Greek. This was good stuff. The staff are super friendly, dining room is well maintained, and the food was fantastic.

If you have not stopped by Woo Hoo you are missing out!…read more The Location - You pull up and question your decision. The building looks simple. It looks like a small mom and pop spot in an older space. Then you walk in and see they are building something strong. The Service was quick, staff was Friendly Helpful and attentive. No issues. Now for the Food. I was impressed. Good Mediterranean food in Louisville is rare. My wife and I stopped in for lunch and the food delivered. She ordered a chicken gyro. Her fries came out fresh and seasoned. Her sandwich was the best gyro we have had in Louisville. I ordered the Sparta bowl lunch portion. Fresh, flavorful, and balanced. Nothing negative to say. Overall. If you have not been here you should make time to visit. Nobody is perfect so here is my minor nitpick. I ordered a Sparta bowl and did not get a fork. I walked back up and grabbed one. If that is the worst problem they have, they are doing something right. I look forward to going back.

I went to the restaurant. Service was nice. The food was great. The noise level did not exist…read more Enjoyed it all.

The worst customer service won't even toast a sandwich without charging you for another sandwichread more

Pen Station has the best fries off top! I tried the Ghost Pepper steak sandwich, it was delicious…read more The sweet tea was great, service fast and friendly, the interior clean and modern. If you are ever in Radcliff check out Penn Station!

First time, in town for work. Small ghost pepper cheesesteak (limited time special) with a small…read moreorder of fries. Fries are fresh cut and near perfect; decently salted, hardly greasy, decent crisp across the majority, very well sized. Sandwich was quite good, bread is great with a nice toast on the outside and soft on the inside. Good ratio of peppers, mushrooms and all such things. Not as spicy as I expected by the "ghost pepper" name and probably for the best, but certainly noticeable. Could've done for a little more meat on the sandwich for the bread-to-meat ratio but plenty respectable and didn't leave me hungry at the end. Absolutely will look to return if our here again.