My experience here was so awful that I had to walk out, still hungry-without the sandwich. I refused to eat from here after seeing OLD BROWN LETTUCE and other gone bad food that would be sold and cause someone to become sick. When I mentioned it to the woman, she had an attitude and ask what I wanted her to do, then she said I'll get some fresh and put out. "Fact" it should have already been put out. Worse, the way she was making the sandwich was unsanitary; she put gloves on but did not wash her hands prior to. In addition to when I entered, she was picking and eating from where the food was. When I called her out on it, said never mind, I'd go elsewhere she started yelling and screaming from the top of her lungs. I kindly walked out before passing out. Lastly, it was hot a hell up in there and that dawned on me, that was why the food looked the way it did. OLD & BAD. The energy, attitude and lack of customer service etiquette need a swing push. CONSUMERS HAVE OPTIONS. WORSE SUBWAY EVER. Never ever again will I step foot into this location. read more

This subway is amazing. They care about how they make the sandwiches. And they treated my family and I very well.

To bad mouth a customer in front of them about an order is horrible. I walked in to while she was making my order and just talked about what I ordered how i use a coupon and was pissed off like if i stole it. Had it order at 5pm scheduled for pick up at 5:20pm and with no one there and no online orders at the time she didnt have my order done until 5:45 which was a total of 2 footlongs. Horrible wont be coming back. read more

I normally don't give reviews even bad reviews but this place is horrible. Waited for about 10 mins without anyone in the front and the lady had an attitude. read more

The quality of the meats have gone down hill. The sandwiches made are no where near as they advertised on TV. The lettuce was turning brown and we had to tell the sandwich maker not to use brown lettuce! The tomatoes were not looking to healthy either, so we didn't get the tomatoes either. The service was ok, but we felt rushed to get the sandwiches made and there wasn't anyone else in the store. We are going to go to Jersey Mikes in the future as they are not cheap on the meats and the vegetables are not poor looking. read more

Horrible hygiene worker was obviously sick and coughing the whole time I was there picking up my food. Doesn't wash hands and hands me a drink cup read more

All the negative reviews I've seen are on par with my experience today. Very Rude for starters!! Stingy with the meats, veggies and even the sauce. Called the old Indian lady out on the stinginess and she started slamming our sandwiches on the work station while wrapping them in paper. This type of culture and behavior gives subwav a bad name. read more

If i could give 0 stars, i would. WORST costumer service ever ! I ordered online and had put in the comments that i want sauces on the side instead of on the sandwich. She had already made the sandwich and put all 3 sauces in the sandwich and REFUSED to re-make it for me Despite of me asking for it on the side telling me that she cant remake it cause its already at a discounted price bc of an online coupon ! This is unacceptable. read more

Not sure what the issue is with the past reviews? Went in today and the food was normal subway food, but the Indian lady was extremely nice & helpful. Great customer service as well!! read more

Honestly I don't write reviews for places like this but really, I walked in nobody was in the front the manager was somewhere hiding in the back, finally someone clocked in to help me, only 4 drinks work one being the drpepper (didn't actually work and it was the only reason I purchased a meal.) I even payed a 15% tip and instead of replacing my drink or offering a refund she gives attitude and walks away. Trash service and trash place. Wish I could get me 12$ back. read more

Subway - Horrible location - Fast Food Near Me - Ontario, California

This place sucks man, the Indian lady doesn't hook it up. The portion sizes are small. I would give this place to zero stars I would.

i'm not sure why this subway takes forever to prepare sandwiches. I put in my order way ahead of time. I even arrived a little after the promised time. My order wasn't even ready. the two employees seem confused. they were nice, just not efficient at this location. read more

Avoid this place!!! Beware of the Indian lady with a horrible attitude and behavior towards customers. The worst customer service experience from a subway. I have read the review of this location and most of them if not all are bad. Today my sister and I decide to walk over since we live right around the corner and get some subs we had a coupon for 3 footlongs for $19.99 which can be done online or in person. I believe the lady working there did not like that we would purchase with a coupon. At first she said her machine did not take coupons, but we knew it did because we have previously purchased with coupons from this same exact location. So we scanned our coupon and it did go through so she lied which is the first thing, second she made us pay before we began to build our subs, third she said we had to make all subs the same exactly way so to hurry up and decide what we wanted for protien and to choose limited amount of veggies. I did not know subway gives you limited amount of veggies because like I said that has never happens before. She only let us pick 3 veggies and one sauce!!! What is wrong with this place I believe it was the owner she is a lady and if I am not wrong Indian, nothing bad about being Indian just want to make sure we know who we are talking about incase anyone else has an a similar experience. So basically last but not least she threw the subs at my sister no joke literally threw them . We will be there tomorrow to try and get a number to report this place because everything should be on camera unless they lie and say it's not working. Avoid this place if you don't feel like being treated like trash. Will update my review with details after making a report of this specific location. Also I had to pay cash so she kept my $0.35 cents and had no change I have poof of receipt. Will be uploading once I have an update. read more

Good customer service best subway around The lady here always happy and serves me with good attitude and puts a good amount of everything read more

Had an online order & patiently waited for them to finish up, get home just to find out they put no cheese, no avocado, no parm cheese. might as well just give me a loaf of bread next time, if i decide to step foot in there again read more

Subway - sandwich - Fast Food Near Me - Ontario, California

See all

Service is bad. Samantha is very rude. I have seen her give attitude to others but today I got it.

Got food from here and there was only one employee on the job so it took like 20 minutes to get to the front of the line in a four person line, then when I finally got to the front there was a shortage of many ingredients like lettuce bacon and bread like come on subway do better! read more

This location did a great job making my sandwich and were very nice! I ordered through the app and my food was made on time.

Love my tuna sub they have the best tuna I have tried in a fast restaurant. Hubby loved his meatball sub alway fresh and delicious when I'm in a mood for tuna! Love the optional baked lays to go with my combo!!! Try it read more

Owner is the best they deserve a raise. The food is so good. This subway is the best. . Owner gave us a free cookie for being so nice.

I would personally not recommend this place AT ALL! The manager is so rude and unprofessional to her employees. She made my sandwich and I had to remind her to put on gloves. They also never have any certain types of food. read more

Just ordered for pick up and received my food in a bag.. id give this place a zero if i could read more

Subway - a person holding a sandwich in a paper bag - Fast Food Near Me - Ontario, California

I live down the street from another Subway location, but whenever my wife wants subway, this location reigns supreme. I never ever have an issue at any given time, what makeS my visit always more pleasurable is the staff. Always so kind, and that alone just makes it an establishment worth going to. read more

Food horrible service even worse ambiance dirty and not clean older women serving me didn't change her gloves was very rude and owner was disgusting would touch money then food didn't give right amount of change needs to be inspected for food violations!! If I could rate it a zero I would. read more

Let me say. Was not happy at all. It's nice and clean on the inside. Lot of seating and table for you to eat. The not to much to say about its place. PROs: clean Lots of seating to eat Parking is good Ez to find CONs: Rap music playing in the back ground Not the fresh bread A line was long( it was not going fast) Over all. Was not to happy with the place. I like subway, and there sub are made ez. But then the bread falling in your hand and you have not taking a bite. And to top the I have kids and they have rap playing F this F that. Don't got me wrong I love rap but not with my kids eating read more

Subway - The bread was crumbling in my hands - Fast Food Near Me - Ontario, California

Blanca is the new rising star!! She knows how to make a Sandwich well and treat a customer special! Anna and Michelle did a great job of making our sandwiches. They were fast, efficient, and friendly, while handling the large lunch crowd very well! read more

I just came in right now and I've never seen such sweet customer service! Rukusaua (the owner) was stellar and sweet. She made sure the quality of my sandwich was good and made sure to grab the freshly baked bread and veggies. I ordered the veggie delight and a tuna sandwich and it was done very well. I would highly recommend you go to this location as she even gave me a free cookie for her service. Store #42206 is currently winning for the best customer service and quality! read more

Subway - a hand holding a sandwich with lettuce and tomatoes - Fast Food Near Me - Ontario, California

Employees make all the difference in any industry. I don't know how the training works here but customers should come first in any situation. Definitely the worst experience I've ever had at a Subway. After 15 yrs of coming to Subway this will be my last. read more

Man the struggle is real.. I really wanted pho but I'm trying to be a skinny beeotch so I decided to go to subway to get a chopped salad. The customer service is really good here. The women who made my salad was very polite and was asking about my day and the weather. Which is refreshing since most people in Southern California don't give a rats butt about you. I asked her to throw more spinach on that bad boy and she did it without hesitation. She knows Popeye didn't get strong by eating wheaties! Haha I'm out! Cheers! read more

Subway - Fast Food Near Me - Ontario, California

The thing is I have been going to Subway for the past 3 days in a row for lunch. If I were to compare the Subway at 2252-A Euclid Ave Ontario, CA 91762 (The one I usually go to since it's near work) and the subways I've been nation/world wide (Hong Kong). I've firmly decided to give this subway a 5 star. The reason is explained below. We decided to have Pho Viet on a Friday, however the large bowl of noodles wasn't enough for me. Of course I didn't want to ruin my Subway streak and my goal to be the next 2015 Yelper. I checked in at this place and little did I know I was rewarded with a free cookie after checking in! Boy was I happy! In additional, the place is spacious, clean and bright. The glass panels to cover the veggies and meats were squeaky clean. The spinach looked fresh and yummy. Amit and the rest of the team understand the definition of customer service. The entire team knows how to make the customers happy. Including the customer who ordered in front of me. The team knows how to create a loyal customer to Subway. I didn't ever imagine myself giving Subway a 5-Star. Good job guys! read more

Blanca V. is the best sandwich maker!! My boyfriend hated subway until he tried hers. Amazing service! (:

This is the best Subway I have ever been too! The customer service is always on point! I order through the app all the time and they always have my order on time. It's always clean and super fresh! Taj is amazing along with another woman who's usually there around lunch time. Always super friendly and makes it a pleasure going there! read more

Walked in because it says this place is open till 10. The girl just says yeah we are closed. I told her it says it closes at 10 and she says no it's 9. Thanks and walked off. So I say yeah well maybe u should lock the door and walk off. She comes from the back and say something smart so I ask her what she said and she said I said I'm about to. So i say u don't have to be rude. Super rude. I've always had to deal with rude employees at this location read more

The best subway by far in Ontario. Love all the employees and how professional and friendly they are. Especially when it's crowded. Ana , Adrian , Cheyenne , and taj are the best . Even with my complicated orders read more

It's 7am and my coworkers and I just got off a long work shift, we were the only ones in there. So... I specifically asked the girl if she had the white stormtrooper bag for the kids meal and she said yes. Then I asked if she had the cup with the stormtrooper on it, she said yes. AFTER I paid she gave me something completely different and said in a rushing manner she didn't have those items & gave me something else as she turned to speak to my coworker about his order completely ignoring me. I had mentioned I DID NOT want to purchase anything unless those items were available since my child is a fan. I regret my purchase and am very unhappy with the entire experience. read more

food is good here i guess but there was an older lady being very mean to a (what looked like a new employee) she kept rushing the young girl when the people behind us weren't even ready yet.. she was being mean to her in front of us and doesn't know about constructive criticism she should get demoted or something lmao read more

Friendliest Subway staff ever! I was shocked to see them have more than 4 stars! Fast service. I will definitely come back again!

This place is very clean, the staff was friendly my cashier Emily was very kind and provided exceptional customer service.

New sandwich maker Devin makes em by the book. He is efficient and thorough. New Vera Cruz Wrap was tasty, but no real habanero kick, and a bit over priced. read more

Came in to have a bite the girl at the counter was very friendly i think she was the manager i appreciate her good atiitude and positive gesture i will definitely go back and get a sandwich here read more