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    Subway

    2.7 (16 reviews)
    InexpensiveSandwiches, Fast Food
    Open 9:30 am - 8:00 pm

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    Honor your coupons!!!! Would not let me have "any two" footlongs.

    A Subway is a Subway is a Subway...however...at this Subway they don't honor their coupons. I received a set of coupons in the mail the other day. One of the coupons was "Any Two Footlong Sandwiches for $12". I ordered one sandwich with extra turkey because they barely put any meat on in the first place. The employee says, "Sorry, you have to pay for the extra meat". I said the coupon says "ANY TWO FOOTLONGS". He told me that the coupon has small print that says it doesn't include extra meat. I showed him the coupon (picture included) and read him what the fine print said. He told me the he didn't care what it said and that I had to pay for the extra meat. So he went from "small print" to "I don't care". I told the guy that was making my sandwich to forego the double meat. I get to the register and hand him the coupon and my Doritos and he tells me my total is $18 and change. I said that means the Doritos are $6? He said that I was paying for double meat. At this point I was irritated and I said I didn't get the double meat because you won't honor your coupons. He rang it in to the register again and it still cost $16. I'm eating my sandwich as I write this. I might as well have gotten a veggie sandwich because there's very little meat. I don't even taste the meat. The weird part is, that when I used one of these coupons before, there was no issue with the coupon. However there was an issue with the soda machine. I didn't plan on eating in the store but had to if I wanted ice. They kept saying the ice machine would make ice in about 10 minutes. Never made ice and I had to drink my soda without it. They kept telling customers that it would be 10 minutes. Another guy comes in and says where's the ice and she tells him 10 minutes. I told him that I had been there ten minutes and still no ice. Instead of telling people that there will be ice in 10 minutes, just tell them it's broken. Fix your machines, train your staff, honor your coupons or re-print them to say extra meat is more $$$.

    Piece of glove from tuna grinder made by debby at old lyme subway

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    11 months ago

    So sad that reviews are based on past ownership. New owners keep an amazingly clean store Buddhist fresh and serviced as amazing.

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    1 year ago

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    6 years ago

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    3 years ago

    This subway is the best. The sandwich makers really seem to know how to make them better than other places. Great manager too, very polite.

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    8 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    7 years ago

    Really nice staff and great quality ingredients. The store is very clean and easy access from the highway. Bread is always fresh too!

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    5 years ago

    This is the CLEANEST Subway i have ever visited! Nice people, quick service.

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    8 years ago

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    12 years ago

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    7 years ago

    Went to get food during open hours and they were closed. door locked. knocked on the window and the employees just looked at us.

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    10 years ago

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    10 years ago

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    9 years ago

    Owner just acknowledges locals. No personality. Sandwiches are slim. No meat. It's a joke. You're spending 10.00 basicly buying bread.

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    Go in order and then get told to pick up drink at other counter. Wait for a bit and ask. Apparently…read morethey ran out whatever not too pressed about it. We get sandwiches mustang Sally and endevour, sally was absolute garbage had a strong expo market taste like wasabi which is pretty much all you taste. Endeavor wasnt horrible but you could easily make it at home and was dry. Maybe there's better things and what I got was bad but I'll never know not going back.

    First time at Olive Oyl's and there's a lot going on here! Seems to be an exceptionally well run…read morebusiness. We all had egg sandwiches to go (two wraps and two traditional) and enjoyed them. Iced tea was good. Service was very good. The store has a lot of interesting items, especially if you like nostalgic candies. Decor was very charming. There's a deli case that might be great for lunch and I didn't read the menus on the walls. Sandwiches are made fresh and they appear to either have a bakery or a relationship with one as there were quite a few pastries that looked creative and fresh. It takes some time to make the food so my recommendation is to call them ahead of time so it is ready when you arrive. There are a few tables inside and a few more outside so there is seating. If you read my reviews you might know that the highest I give on a first visit is 4 stars. If I go back and the place is excellent again I raise it to 5. This is so that a place that is consistently the best of the best (vs a one time great experience) gets 5 stars over a place that just does it once. Olive Oyl's would definitely be eligible for a 5th star and I'm virtually certain to give it to them on the next visit. It was such a perfect combination of choices, quality, service and ambiance! We've been coming to Essex for so many years and always passed this place by for no reason in particular. Now I think we will visit every time we're in town!

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