The steak and Cheese sub is really good with green peppers onions and baked. The turkey sub also is…read morepretty good

You cant operate a successful restaurant with one employee. Either invest in the place or close…read moreit down. All websites for customer comments are closed. Gee no wonder Subways profits are in the dump. Even with coupons its not worth the time and aggravation.

This location is the WORST with online orders. I don't know why I thought it would change after…read morestaying away 6 months because of disappointment. I ordered the chicken salad sub with extra lettuce, tomato, onion, banana peppers, pickles, and jalapeño. I got a very sad sub (the usual for this location apparently). I believe this is called the Private Equity Special. There was a pinch of lettuce, and apparently the majority of the other toppings are imaginary. I'm still trying to figure out why I even tipped. Save yourself the hassle- go up to the Cranberry locations.

I order a lot and the coupons NEVER work in the app.i overpay and then the employees tell me they…read morewill pass my info on and I never hear back from anyone? Also, order received today was just wrong.

Terrible customer service, would not make half the sandwich without mushrooms without charging us…read morefor 2 sandwiches.

I must say I work in this area and had never visited Penn Station until about 2 months ago. I was…read morelooking for someplace different to pick up some lunch and stopped at Penn Station. WOW! I now go every 1-2 weeks for lunch and cannot get enough. Penn Station is far superior to the other subs competitors in the area. You are always greeted warmly here, and the staff is so friendly with superior customer service. You can have the subs warm or cold and they ingredients are always so fresh and tasty again much fresher taste than others in the area. They do not skimp on the meat or fixings either. The variety of subs and sandwiches and did I mention the fries? The fries are even better than McDonalds! Tasty dessert treats as well and always a quick in and out unless you prefer to eat there. Highly recommend!

Charley's is great! The first time my husband tried Charley's with me was at Pittsburgh…read moreInternational Airport after we flew in from a different city and coming back to the 'Burgh. Lucky for us, we found Charley's at our local mall and it's such a yummy sandwich shop and very filling! They have 6-inch or footlong cheesesteaks and a variety to choose from. They also have kids meals too. They also make fries too which are delicious. Great place to get a quick bite!

Their sandwiches are pretty good and the fact that they come off a hot grill makes them much better…read morethan most fast food. Their fries are fresh and hot, also. The only drawback is that it is more expensive, but you have to factor in mall rent and since they serve hot , fresh made food, I give them a pass because at least I'm eating something that is tasty and good.

My third time visiting the Cranberry location, and again it didn't disappoint. It's still…read moreunfortunate that the Ross Park Mall location closed making this the closest, and after biking on a warm February day I was in the mood to undo my progress with a burger and fries. I showed up around 5pm after placing a mobile order, but was worried since it took me a bit to get there due to traffic and distance. I ordered a Little Bacon Cheeseburger, medium Cajun fries, and chocolate milkshake (a classic combination!) so of course I didn't want it to be sitting there at room temp when I arrived. Thankfully they still make a decent amount of it when you get there to ensure freshness! As soon as I announced I was there for an online order some of the crew prepped the milkshake and put together a new batch of fries while I waited at the pickup table. After a few minutes I had everything and sat down, noticing how clean and organized the restaurant was. This isn't your typical McDonald's with sticky floors and debris everywhere. All seats were pushed in, the floor and table tops were clear of messes, and a young worker spent most of the time I was there going around emptying trash cans and tidying up. Most fast food joints neglect that due to having everyone hurriedly filling orders at the drive through and being understaffed. A steady stream of customers came in during the 45 minutes I stayed and the kitchen staff handled it all in decent time. I like the layout of this location and others too, much of the kitchen is visible which gives you something to watch while eating, but also gets you seen right away when entering. Plus the free peanuts and sacks of potatoes add to the unique feel. Even a sign telling you the town in Idaho where the damn potatoes came from! Plus all the signs around the restaurant touting news articles mentioning the popularity of Five Guys. It all just stands out from the drab gray appearances of remodeled modern fast food places. I'd say my only gripes were the cost, it does tend to be notably higher here than the competition. And me always forgetting to order the small fries, you get plenty with that and half of them overflow the cup and are in the bag, haha!

Always hot fresh and delicious. Employees were nice and hardworking. I've never had a bad time at…read morethis location.

During my visit to the drive through, I was helped by an employee named Teddy who was very polite…read moreand efficient. He made the process quick and easy while still being friendly, which really stood out. The food also tasted better than usual and was fresh, which I honestly wasn't expecting based on past experiences. Overall, he made the visit much better and I'd recommend this location.

This location has a track record of giving orders to the wrong party. The orders are correct but…read morethey give them to the wrong person. If not for this error the service is otherwise fast and friendly. The restaurant is clean and comfortable. I'll let you know how the food is once I finally get my order.

Oh, bravo, Firehouse Subs! You've truly mastered the art of enshitification: start as a scrappy…read morefirefighter-themed sandwich hero, franchise like a virus, then quietly replace everything good with the cheapest possible substitute while pretending nothing's changed. Genius! My Hook & Ladder arrived looking like it had been run over by the actual fire truck, soggy bread that dissolved into paste, "smoked" turkey that tasted like wet cardboard marinated in regret, and mayo so thin it was basically flavored air. Portion sizes? Adorable! They must've switched to the "Toddler Menu" when I wasn't looking. And the crew my god, the crew. Every single employee behind the counter was an imported worker, clearly flown in on the "We Refuse to Pay Americans" visa program. Not one local soul in sight! They were polite in that dead-eyed, soul-crushed way you get when your paycheck wouldn't cover a Happy Meal. Orders wrong? Naturally. Enthusiasm? Zero. It's like they hired a call center to assemble subs. Pro tip: if your wages are so insulting that nobody in a 50-mile radius will take the job, maybe, just maybe, pay people enough to live. Nah, too logical. Firehouse Subs: now proudly serving budget bin sadness in a firefighter hat. 10/10 for cost-cutting, 0/10 for literally everything else. Avoid unless you hate flavor and joy.

$29 for a sandwich and drink. So done. Won't be back. More characters to fulfill minimum.read more

Good quick service. The sub was definitely a Western PA sub, nice toasted roll, with mayo based…read moresauce for Bob's Way. Small local chain with a better product than a national chain. Solid sandwich and I would pick them over a chain, but wouldn't travel to seek them out.

For years Bobs Subs downtown was one of my go-to spots for a quick and easy lunch. Their menu is…read moresimple, the ingredients are generally fresh, and it's just an easy overall ordering experience. That said, I haven't worked downtown in years, and since that time have found myself craving the simple sub. Bobs in Gibsonia, while not quite as convenient to my downtown office days, is close enough and I have found myself here. This location is really cute with an old school vibe. But also clean and quick. IMHO this is as good a sub place as you will find in the Burgh for something fresh and filling (read - I'm excluding greasy options like Peppis).